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Neural network methods have achieved great success in reviews sentiment classification. Recently, some works achieved improvement by incorporating user and product information to generate a review representation. However, in reviews, we…

Computation and Language · Computer Science 2018-01-25 Zhen Wu , Xin-Yu Dai , Cunyan Yin , Shujian Huang , Jiajun Chen

In recent years, there has been a substantial amount of work on large-scale data analytics using Hadoop-based platforms running on large clusters of commodity machines. A less-explored topic is how those data, dominated by application logs,…

Databases · Computer Science 2012-08-22 George Lee , Jimmy Lin , Chuang Liu , Andrew Lorek , Dmitriy Ryaboy

With the rapid growth of unstructured data from social media, reviews, and forums, text mining has become essential in Information Systems (IS) for extracting actionable insights. Summarization can condense fragmented, emotion-rich posts,…

Computation and Language · Computer Science 2025-12-24 Junyi Liu , Stanley Kok

This paper presents a novel framework that utilizes Natural Language Processing (NLP) techniques to understand user feedback on mobile applications. The framework allows software companies to drive their technology value stream based on…

Software Engineering · Computer Science 2023-03-09 Souvick Das , Novarun Deb , Agostino Cortesi , Nabendu Chaki

In this paper, we present a tool for analyzing spatio-temporal distribution of social anxiety. Twitter, one of the most popular social network services, has been chosen as data source for analysis of social anxiety. Tweets (posted on the…

Computation and Language · Computer Science 2019-01-25 Joohong Lee , Dongyoung Son , Yong Suk Choi

Understanding the dynamics of social interactions is crucial to comprehend human behavior. The emergence of online social media has enabled access to data regarding people relationships at a large scale. Twitter, specifically, is an…

Physics and Society · Physics 2022-09-07 Felipe Maciel Cardoso , Sandro Meloni , Andre Santanche , Yamir Moreno

Sentiment analysis is a natural language processing task that aims to identify and extract the emotional aspects of a text. However, many existing sentiment analysis methods primarily classify the overall polarity of a text, overlooking the…

Computation and Language · Computer Science 2024-07-30 Mahdi Rezapour

With the increasing abundance of 'digital footprints' left by human interactions in online environments, e.g., social media and app use, the ability to model complex human behavior has become increasingly possible. Many approaches have been…

Social and Information Networks · Computer Science 2019-01-28 David Darmon , William Rand , Michelle Girvan

The design of new products and services starts with the identification of needs of potential customers or users. Many existing methods like observations, surveys, and experiments draw upon specific efforts to elicit unsatisfied needs from…

Information Retrieval · Computer Science 2020-03-13 Niklas Kühl , Jan Scheurenbrand , Gerhard Satzger

User sentiment on social media reveals the underlying social trends, crises, and needs. Researchers have analyzed users' past messages to trace the evolution of sentiments and reconstruct sentiment dynamics. However, predicting the imminent…

Computation and Language · Computer Science 2025-12-25 Fanhang Man , Huandong Wang , Jianjie Fang , Zhaoyi Deng , Baining Zhao , Xinlei Chen , Yong Li

In today's world, everyone is expressive in some way, and the focus of this project is on people's opinions about rising electricity prices in United Kingdom and India using data from Twitter, a micro-blogging platform on which people post…

Computation and Language · Computer Science 2022-06-13 Pardeep Kaur , Maryam Edalati

We present a novel summarization framework for reviews of products and services by selecting informative and concise text segments from the reviews. Our method consists of two major steps. First, we identify five frequently occurring…

Information Retrieval · Computer Science 2012-11-26 Trung V. Nguyen , Alice H. Oh

In this paper we present TweetNLP, an integrated platform for Natural Language Processing (NLP) in social media. TweetNLP supports a diverse set of NLP tasks, including generic focus areas such as sentiment analysis and named entity…

In applications involving conversational speech, data sparsity is a limiting factor in building a better language model. We propose a simple, language-independent method to quickly harvest large amounts of data from Twitter to supplement a…

Computation and Language · Computer Science 2015-04-13 Aaron Jaech , Mari Ostendorf

The rich and dynamic information environment of social media provides researchers, policy makers, and entrepreneurs with opportunities to learn about social phenomena in a timely manner. However, using this data to understand social…

Social and Information Networks · Computer Science 2025-03-24 Siyi Guo , Zihao He , Ashwin Rao , Eugene Jang , Yuanfeixue Nan , Fred Morstatter , Jeffrey Brantingham , Kristina Lerman

User-generated social media data is constantly changing as new trends influence online discussion and personal information is deleted due to privacy concerns. However, most current NLP models are static and rely on fixed training data,…

Computation and Language · Computer Science 2023-05-17 Fatemehsadat Mireshghallah , Nikolai Vogler , Junxian He , Omar Florez , Ahmed El-Kishky , Taylor Berg-Kirkpatrick

Regressions trained to predict the future activity of social media users need rich features for accurate predictions. Many advanced models exist to generate such features; however, the time complexities of their computations are often…

Social and Information Networks · Computer Science 2024-03-01 Aamir Mandviwalla , Lake Yin , Boleslaw K. Szymanski

Sentiment analysis using big data from YouTube videos metadata can be conducted to analyze public opinions on various political figures who represent political parties. This is possible because YouTube has become one of the platforms for…

Computation and Language · Computer Science 2023-09-29 Danendra Athallariq Harya Putra , Arief Purnama Muharram

Sentiment analysis is a well-known natural language processing task that involves identifying the emotional tone or polarity of a given piece of text. With the growth of social media and other online platforms, sentiment analysis has become…

Computation and Language · Computer Science 2023-07-03 Mohammad Belal , James She , Simon Wong

Textual data from social platforms captures various aspects of mental health through discussions around and across issues, while users reach out for help and others sympathize and offer support. We propose a comprehensive framework that…

Social and Information Networks · Computer Science 2025-03-04 Vaishali Aggarwal , Sachin Thukral , Krushil Patel , Arnab Chatterjee
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