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Accurate knowledge selection is critical in knowledge-grounded dialogue systems. Towards a closer look at it, we offer a novel perspective to organize existing literature, i.e., knowledge selection coupled with, after, and before…

Computation and Language · Computer Science 2023-10-23 Lang Qin , Yao Zhang , Hongru Liang , Jun Wang , Zhenglu Yang

Clarifying user needs is essential for existing task-oriented dialogue systems. However, in real-world applications, developers can never guarantee that all possible user demands are taken into account in the design phase. Consequently,…

Computation and Language · Computer Science 2019-06-13 Weikang Wang , Jiajun Zhang , Qian Li , Mei-Yuh Hwang , Chengqing Zong , Zhifei Li

We study video-grounded dialogue generation, where a response is generated based on the dialogue context and the associated video. The primary challenges of this task lie in (1) the difficulty of integrating video data into pre-trained…

Computation and Language · Computer Science 2022-10-25 Xueliang Zhao , Yuxuan Wang , Chongyang Tao , Chenshuo Wang , Dongyan Zhao

Pretrained language models have significantly improved the performance of downstream language understanding tasks, including extractive question answering, by providing high-quality contextualized word embeddings. However, training question…

Computation and Language · Computer Science 2022-06-29 Hongyin Luo , Shang-Wen Li , Mingye Gao , Seunghak Yu , James Glass

Algorithms for text-generation in dialogue can be misguided. For example, in task-oriented settings, reinforcement learning that optimizes only task-success can lead to abysmal lexical diversity. We hypothesize this is due to poor…

Computation and Language · Computer Science 2022-10-17 Anthony Sicilia , Malihe Alikhani

Although pre-trained sequence-to-sequence models have achieved great success in dialogue response generation, chatbots still suffer from generating inconsistent responses in real-world practice, especially in multi-turn settings. We argue…

Computation and Language · Computer Science 2022-03-08 Leyang Cui , Fandong Meng , Yijin Liu , Jie Zhou , Yue Zhang

Pre-trained models have achieved excellent performance on the dialogue task. However, for the continual increase of online chit-chat scenarios, directly fine-tuning these models for each of the new tasks not only explodes the capacity of…

Computation and Language · Computer Science 2022-03-22 Shaoxiong Feng , Xuancheng Ren , Kan Li , Xu Sun

So-called `wicked problems', those involving complex multi-dimensional settings, non-verifiable outcomes, heterogeneous impacts and a lack of single objectively correct answers, have plagued humans throughout history. Modern examples…

Artificial Intelligence · Computer Science 2025-10-20 Richard M. Bailey

Knowledge augmentation has significantly enhanced the performance of Large Language Models (LLMs) in knowledge-intensive tasks. However, existing methods typically operate on the simplistic premise that model performance equates with…

Computation and Language · Computer Science 2026-02-16 Hao Chen , Ye He , Yuchun Fan , Yukun Yan , Zhenghao Liu , Qingfu Zhu , Maosong Sun , Wanxiang Che

Smooth and effective communication requires the ability to perform latent or explicit commonsense inference. Prior commonsense reasoning benchmarks (such as SocialIQA and CommonsenseQA) mainly focus on the discriminative task of choosing…

Computation and Language · Computer Science 2021-09-23 Pei Zhou , Karthik Gopalakrishnan , Behnam Hedayatnia , Seokhwan Kim , Jay Pujara , Xiang Ren , Yang Liu , Dilek Hakkani-Tur

In this paper, we study the problem of data augmentation for language understanding in task-oriented dialogue system. In contrast to previous work which augments an utterance without considering its relation with other utterances, we…

Computation and Language · Computer Science 2018-07-05 Yutai Hou , Yijia Liu , Wanxiang Che , Ting Liu

Knowledge-grounded dialogue systems aim to generate informative, contextually relevant responses by conditioning on external knowledge sources. However, most existing approaches focus exclusively on English, lack explicit citation…

Computation and Language · Computer Science 2026-03-20 Vedant Pandya

Despite the remarkable performance of large-scale generative models in open-domain conversation, they are known to be less practical for building real-time conversation systems due to high latency. On the other hand, retrieval models could…

Computation and Language · Computer Science 2021-09-01 Beomsu Kim , Seokjun Seo , Seungju Han , Enkhbayar Erdenee , Buru Chang

Thinking aloud is an effective meta-cognitive strategy human reasoners apply to solve difficult problems. We suggest to improve the reasoning ability of pre-trained neural language models in a similar way, namely by expanding a task's…

Computation and Language · Computer Science 2021-03-25 Gregor Betz , Kyle Richardson , Christian Voigt

Grounding dialogue system with external knowledge is a promising way to improve the quality of responses. Most existing works adopt knowledge graphs (KGs) as the external resources, paying attention to the contribution of entities in the…

Computation and Language · Computer Science 2022-07-19 Kexin Wang , Zhixu Li , Jiaan Wang , Jianfeng Qu , Ying He , An Liu , Lei Zhao

Text-based dialogues are now widely used to solve real-world problems. In cases where solution strategies are already known, they can sometimes be codified into workflows and used to guide humans or artificial agents through the task of…

Computation and Language · Computer Science 2023-02-14 Amine El Hattami , Stefania Raimondo , Issam Laradji , David Vazquez , Pau Rodriguez , Chris Pal

Knowledge-grounded dialogue is a task of generating an informative response based on both the dialogue history and external knowledge source. In general, there are two forms of knowledge: manually annotated knowledge graphs and knowledge…

Computation and Language · Computer Science 2023-12-14 Yizhe Yang , Heyan Huang , Yihang Liu , Yang Gao

Grounding external knowledge can enhance the factuality of responses in dialogue generation. However, excessive emphasis on it might result in the lack of engaging and diverse expressions. Through the introduction of randomness in sampling,…

Computation and Language · Computer Science 2025-08-26 Chenxu Yang , Zheng Lin , Chong Tian , Liang Pang , Lanrui Wang , Zhengyang Tong , Qirong Ho , Yanan Cao , Weiping Wang

Building conversational speech recognition systems for new languages is constrained by the availability of utterances that capture user-device interactions. Data collection is both expensive and limited by the speed of manual transcription.…

Computation and Language · Computer Science 2019-12-03 Surabhi Punjabi , Harish Arsikere , Sri Garimella

Goal-oriented dialog systems enable users to complete specific goals like requesting information about a movie or booking a ticket. Typically the dialog system pipeline contains multiple ML models, including natural language understanding,…

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