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In task-oriented conversational AI evaluation, unsupervised methods poorly correlate with human judgments, and supervised approaches lack generalization. Recent advances in large language models (LLMs) show robust zeroshot and few-shot…

Computation and Language · Computer Science 2024-06-26 Jinghan Jia , Abi Komma , Timothy Leffel , Xujun Peng , Ajay Nagesh , Tamer Soliman , Aram Galstyan , Anoop Kumar

The quality of texts generated by natural language generation (NLG) systems is hard to measure automatically. Conventional reference-based metrics, such as BLEU and ROUGE, have been shown to have relatively low correlation with human…

Computation and Language · Computer Science 2023-05-25 Yang Liu , Dan Iter , Yichong Xu , Shuohang Wang , Ruochen Xu , Chenguang Zhu

Large Language Models (LLMs) evaluation is a patchy and inconsistent landscape, and it is becoming clear that the quality of automatic evaluation metrics is not keeping up with the pace of development of generative models. We aim to improve…

Computation and Language · Computer Science 2023-10-24 Andrea Sottana , Bin Liang , Kai Zou , Zheng Yuan

Automatic evaluation is an integral aspect of dialogue system research. The traditional reference-based NLG metrics are generally found to be unsuitable for dialogue assessment. Consequently, recent studies have suggested various unique,…

Computation and Language · Computer Science 2024-01-23 Chen Zhang , Luis Fernando D'Haro , Yiming Chen , Malu Zhang , Haizhou Li

This study explores the potential of Large Language Models (LLMs), specifically GPT-4, to enhance objectivity in organizational task performance evaluations. Through comparative analyses across two studies, including various task…

Computation and Language · Computer Science 2024-08-13 Ning Li , Huaikang Zhou , Mingze Xu

Objective: This study aims to summarize the usage of Large Language Models (LLMs) in the process of creating a scientific review. We look at the range of stages in a review that can be automated and assess the current state-of-the-art…

Digital Libraries · Computer Science 2025-05-16 Dmitry Scherbakov , Nina Hubig , Vinita Jansari , Alexander Bakumenko , Leslie A. Lenert

This study investigates the efficacy of large language models (LLMs) as tools for grading master-level student essays. Utilizing a sample of 60 essays in political science, the study compares the accuracy of grades suggested by the GPT-4…

General Economics · Economics 2024-06-25 Magnus Lundgren

Summary assessment involves evaluating how well a generated summary reflects the key ideas and meaning of the source text, requiring a deep understanding of the content. Large Language Models (LLMs) have been used to automate this process,…

Computation and Language · Computer Science 2025-12-23 Zahra Sadeghi , Evangelos Milios , Frank Rudzicz

Human evaluation is indispensable and inevitable for assessing the quality of texts generated by machine learning models or written by humans. However, human evaluation is very difficult to reproduce and its quality is notoriously unstable,…

Computation and Language · Computer Science 2023-05-04 Cheng-Han Chiang , Hung-yi Lee

When asked, large language models (LLMs) like ChatGPT claim that they can assist with relevance judgments but it is not clear whether automated judgments can reliably be used in evaluations of retrieval systems. In this perspectives paper,…

Advances in automated scoring are closely aligned with advances in machine-learning and natural-language-processing techniques. With recent progress in large language models (LLMs), the use of ChatGPT, Gemini, Claude, and other…

Computation and Language · Computer Science 2025-09-30 Haowei Hua , Hong Jiao , Dan Song

With the recent undeniable advancement in reasoning abilities in large language models (LLMs) like ChatGPT and GPT-4, there is a growing trend for using LLMs on various tasks. One area where LLMs can be employed is as an alternative…

Computation and Language · Computer Science 2023-10-23 Chenhui Shen , Liying Cheng , Xuan-Phi Nguyen , Yang You , Lidong Bing

With the rising human-like precision of Large Language Models (LLMs) in numerous tasks, their utilization in a variety of real-world applications is becoming more prevalent. Several studies have shown that LLMs excel on many standard NLP…

Computation and Language · Computer Science 2024-04-03 Rishav Hada , Varun Gumma , Mohamed Ahmed , Kalika Bali , Sunayana Sitaram

We evaluate the effectiveness of Large Language Models (LLMs) in assessing essay quality, focusing on their alignment with human grading. More precisely, we evaluate ChatGPT and Llama in the Automated Essay Scoring (AES) task, a crucial…

Computation and Language · Computer Science 2024-09-23 Anindita Kundu , Denilson Barbosa

The advent of AI driven large language models (LLMs) have stirred discussions about their role in qualitative research. Some view these as tools to enrich human understanding, while others perceive them as threats to the core values of the…

Software Engineering · Computer Science 2023-06-26 Muneera Bano , Didar Zowghi , Jon Whittle

Recently, the evaluation of Large Language Models has emerged as a popular area of research. The three crucial questions for LLM evaluation are ``what, where, and how to evaluate''. However, the existing research mainly focuses on the first…

Artificial Intelligence · Computer Science 2023-12-19 Yue Zhang , Ming Zhang , Haipeng Yuan , Shichun Liu , Yongyao Shi , Tao Gui , Qi Zhang , Xuanjing Huang

Evaluation of large language model (LLM) outputs requires users to make critical judgments about the best outputs across various configurations. This process is costly and takes time given the large amounts of data. LLMs are increasingly…

Grading exams is an important, labor-intensive, subjective, repetitive, and frequently challenging task. The feasibility of autograding textual responses has greatly increased thanks to the availability of large language models (LLMs) such…

Computation and Language · Computer Science 2024-07-09 Johannes Schneider , Bernd Schenk , Christina Niklaus

Large Language Models (LLMs) are increasingly explored for educational tasks such as grading, yet their alignment with human evaluation in real classrooms remains underexamined. In this study, we investigate the feasibility of using an LLM…

Computation and Language · Computer Science 2025-11-19 Grace Byun , Swati Rajwal , Jinho D. Choi

The recent success of large language models (LLMs) has shown great potential to develop more powerful conversational recommender systems (CRSs), which rely on natural language conversations to satisfy user needs. In this paper, we embark on…

Computation and Language · Computer Science 2024-06-21 Xiaolei Wang , Xinyu Tang , Wayne Xin Zhao , Jingyuan Wang , Ji-Rong Wen
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