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Chatbot-based customer support services have significantly advanced with the introduction of large language models (LLMs), enabling enhanced response quality and broader application across industries. However, while these advancements focus…

Human-Computer Interaction · Computer Science 2024-12-18 Sehyeong Jo , Jungwon Seo

Multi-agent systems built on large language models have shown strong performance on complex reasoning tasks, yet most work focuses on agent roles and orchestration while treating inter-agent communication as a fixed interface. Latent…

Artificial Intelligence · Computer Science 2026-04-24 Ye Yu , Heming Liu , Haibo Jin , Xiaopeng Yuan , Peng Kuang , Haohan Wang

Conversational agents are increasingly used to address emotional needs on top of information needs. One use case of increasing interest are counselling-style mental health and behaviour change interventions, with large language model…

Human-Computer Interaction · Computer Science 2026-04-22 Selina Meyer , David Elsweiler

Users of Augmentative and Alternative Communication (AAC) may write letter-by-letter via an interface that uses a character language model. However, most state-of-the-art large pretrained language models predict subword tokens of variable…

Computation and Language · Computer Science 2025-10-03 Dylan Gaines , Keith Vertanen

Large language models (LLMs) have demonstrated their potential to refine their generation based on their own feedback. However, the feedback from LLM itself is often inaccurate, thereby limiting its benefits. In this paper, we propose Study…

Computation and Language · Computer Science 2023-10-25 Danqing Wang , Lei Li

LLM-based agent applications have shown increasingly remarkable capabilities in complex workflows but incur substantial costs and latency due to extensive planning and reasoning requirements. Existing LLM caching techniques (like context…

Distributed, Parallel, and Cluster Computing · Computer Science 2026-01-28 Qizheng Zhang , Michael Wornow , Gerry Wan , Kunle Olukotun

In recent years, instruction fine-tuning (IFT) on large language models (LLMs) has garnered considerable attention to enhance model performance on unseen tasks. Attempts have been made on automatic construction and effective selection for…

Computation and Language · Computer Science 2024-10-25 Renhao Li , Minghuan Tan , Derek F. Wong , Min Yang

Multi-agent decision pipelines can outperform single agent workflows when complementarity holds, i.e., different agents bring unique information to the table to inform a final decision. We propose ComplLLM, a post-training framework based…

Artificial Intelligence · Computer Science 2026-02-24 Ziyang Guo , Yifan Wu , Jason Hartline , Kenneth Holstein , Jessica Hullman

Large Language Models (LLMs) have shown remarkable capabilities in general natural language processing tasks but often fall short in complex reasoning tasks. Recent studies have explored human-like problem-solving strategies, such as…

Computation and Language · Computer Science 2023-12-19 Zhenran Xu , Senbao Shi , Baotian Hu , Jindi Yu , Dongfang Li , Min Zhang , Yuxiang Wu

Large language models (LLMs) are rapidly evolving from passive engines of text generation into agentic entities that can plan, remember, invoke external tools, and co-operate with one another. This perspective paper investigates how such…

Information Retrieval · Computer Science 2025-07-11 Reza Yousefi Maragheh , Yashar Deldjoo

Large Language Models (LLMs) have achieved strong performance on a wide range of complex reasoning tasks, yet further gains are often possible by leveraging the complementary strengths of multiple models. While multi-agent frameworks can…

Multiagent Systems · Computer Science 2025-07-15 Andrew Estornell , Jean-Francois Ton , Muhammad Faaiz Taufiq , Hang Li

Traditionally, offline datasets have been used to evaluate task-oriented dialogue (TOD) models. These datasets lack context awareness, making them suboptimal benchmarks for conversational systems. In contrast, user-agents, which are…

Computation and Language · Computer Science 2024-11-18 Taaha Kazi , Ruiliang Lyu , Sizhe Zhou , Dilek Hakkani-Tur , Gokhan Tur

Large language models (LLMs) have demonstrated impressive performance in understanding language and executing complex reasoning tasks. However, LLMs with long context windows have been notorious for their expensive training costs and high…

Computation and Language · Computer Science 2024-03-14 Jun Zhao , Can Zu , Hao Xu , Yi Lu , Wei He , Yiwen Ding , Tao Gui , Qi Zhang , Xuanjing Huang

Language model (LM) agents have gained significant attention for their ability to autonomously complete tasks through interactions with environments, tools, and APIs. LM agents are primarily built with prompt engineering or supervised…

Artificial Intelligence · Computer Science 2025-07-22 Renxi Wang , Rifo Ahmad Genadi , Bilal El Bouardi , Yongxin Wang , Fajri Koto , Zhengzhong Liu , Timothy Baldwin , Haonan Li

Large language model (LLM)-powered multi-agent systems (MAS) demonstrate remarkable collective intelligence, wherein multi-agent memory serves as a pivotal mechanism for continual adaptation. However, existing multi-agent memory designs…

Computation and Language · Computer Science 2026-03-10 Muxin Fu , Xiangyuan Xue , Yafu Li , Zefeng He , Siyuan Huang , Xiaoye Qu , Yu Cheng , Yang Yang

Adapting Large Language Models in complex technical service domains is constrained by the absence of explicit cognitive chains in human demonstrations and the inherent ambiguity arising from the diversity of valid responses. These…

Agent-based modeling approaches represent the state-of-art in modeling travel demand and transportation system dynamics and are valuable tools for transportation planning. However, established agent-based approaches in transportation rely…

Multiagent Systems · Computer Science 2025-04-01 Tianming Liu , Jirong Yang , Yafeng Yin

Language agents can adapt from experience in interactive environments, but current reflection-based methods can only self-correct within a single task instance. Whether such experience can be distilled into reusable lessons that improve…

Machine Learning · Computer Science 2026-05-21 Yuval Shalev , Zifeng Ding , Mateja Jamnik

Large language model (LLM) agents face fundamental limitations in long-horizon reasoning due to finite context windows, making effective memory management critical. Existing methods typically handle long-term memory (LTM) and short-term…

Computation and Language · Computer Science 2026-05-01 Yi Yu , Liuyi Yao , Yuexiang Xie , Qingquan Tan , Jiaqi Feng , Yaliang Li , Libing Wu

Reinforcement learning for LLM agents is typically conducted on a static data distribution, which fails to adapt to the agent's evolving behavior and leads to poor coverage of complex environment interactions. To address these challenges,…

Computation and Language · Computer Science 2026-04-20 Shidong Yang , Ziyu Ma , Tongwen Huang , Yiming Hu , Yong Wang , Xiangxiang Chu