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Medical dialogue systems (MDSs) aim to assist doctors and patients with a range of professional medical services, i.e., diagnosis, treatment and consultation. The development of MDSs is hindered because of a lack of resources. In…

Computation and Language · Computer Science 2022-03-02 Guojun Yan , Jiahuan Pei , Pengjie Ren , Zhaochun Ren , Xin Xin , Huasheng Liang , Maarten de Rijke , Zhumin Chen

Natural language generators (NLGs) for task-oriented dialogue typically take a meaning representation (MR) as input. They are trained end-to-end with a corpus of MR/utterance pairs, where the MRs cover a specific set of dialogue acts and…

Computation and Language · Computer Science 2020-10-02 Lena Reed , Vrindavan Harrison , Shereen Oraby , Dilek Hakkani-Tur , Marilyn Walker

Despite the multi-turn open-domain dialogue systems have attracted more and more attention and made great progress, the existing dialogue systems are still very boring. Nearly all the existing dialogue models only provide a response when…

Computation and Language · Computer Science 2019-12-23 Tian Lan , Xianling Mao , Heyan Huang , Wei Wei

This study addresses the interaction challenges encountered by spoken dialogue systems (SDSs) when engaging with users who exhibit distinct conversational behaviors, particularly minors, in scenarios where data are scarce. We propose a…

Computation and Language · Computer Science 2024-08-21 Zhiyang Qi , Michimasa Inaba

The underlying difference of linguistic patterns between general text and task-oriented dialogue makes existing pre-trained language models less useful in practice. In this work, we unify nine human-human and multi-turn task-oriented…

Computation and Language · Computer Science 2020-10-02 Chien-Sheng Wu , Steven Hoi , Richard Socher , Caiming Xiong

Recent dialogue datasets like MultiWOZ 2.1 and Taskmaster-1 constitute some of the most challenging tasks for present-day dialogue models and, therefore, are widely used for system evaluation. We identify several issues with the…

Computation and Language · Computer Science 2020-04-23 Johannes E. M. Mosig , Vladimir Vlasov , Alan Nichol

Efforts towards endowing robots with the ability to speak have benefited from recent advancements in natural language processing, in particular large language models. However, current language models are not fully incremental, as their…

Computation and Language · Computer Science 2025-04-03 Casey Kennington , Pierre Lison , David Schlangen

The primary purpose of dialogue state tracking (DST), a critical component of an end-to-end conversational system, is to build a model that responds well to real-world situations. Although we often change our minds from time to time during…

Computation and Language · Computer Science 2022-10-13 Takyoung Kim , Yukyung Lee , Hoonsang Yoon , Pilsung Kang , Junseong Bang , Misuk Kim

Training task-oriented dialogue systems is both costly and time-consuming, due to the need for high-quality datasets encompassing diverse intents. Traditional methods depend on extensive human annotation, while recent advancements leverage…

Computation and Language · Computer Science 2025-01-22 Maya Medjad , Hugo Imbert , Bruno Yun , Raphaël Szymocha , Frédéric Armetta

Dialogue Policy Learning is a key component in a task-oriented dialogue system (TDS) that decides the next action of the system given the dialogue state at each turn. Reinforcement Learning (RL) is commonly chosen to learn the dialogue…

Computation and Language · Computer Science 2023-11-09 Wai-Chung Kwan , Hongru Wang , Huimin Wang , Kam-Fai Wong

Dialogue assistants are rapidly becoming an indispensable daily aid. To avoid the significant effort needed to hand-craft the required dialogue flow, the Dialogue Management (DM) module can be cast as a continuous Markov Decision Process…

Incorporating external knowledge into dialogue generation has been proven to benefit the performance of an open-domain Dialogue System (DS), such as generating informative or stylized responses, controlling conversation topics. In this…

Computation and Language · Computer Science 2024-11-15 Longxuan Ma , Mingda Li , Weinan Zhang , Jiapeng Li , Ting Liu

When training a model on referential dialogue guessing games, the best model is usually chosen based on its task success. We show that in the popular end-to-end approach, this choice prevents the model from learning to generate…

Computation and Language · Computer Science 2021-03-23 Alberto Testoni , Raffaella Bernardi

Task-oriented Dialog (ToD) systems have to solve multiple subgoals to accomplish user goals, whereas feedback is often obtained only at the end of the dialog. In this work, we propose SUIT (SUbgoal-aware ITerative Training), an iterative…

Computation and Language · Computer Science 2024-11-26 Magdalena Kaiser , Patrick Ernst , György Szarvas

There is a growing interest in developing goal-oriented dialog systems which serve users in accomplishing complex tasks through multi-turn conversations. Although many methods are devised to evaluate and improve the performance of…

Computation and Language · Computer Science 2020-05-18 Ryuichi Takanobu , Qi Zhu , Jinchao Li , Baolin Peng , Jianfeng Gao , Minlie Huang

Data availability is crucial for advancing artificial intelligence applications, including voice-based technologies. As content creation, particularly in social media, experiences increasing demand, translation and text-to-speech (TTS)…

Audio and Speech Processing · Electrical Eng. & Systems 2024-02-27 Ahmet Gunduz , Kamer Ali Yuksel , Kareem Darwish , Golara Javadi , Fabio Minazzi , Nicola Sobieski , Sebastien Bratieres

An intelligent dialogue system in a multi-turn setting should not only generate the responses which are of good quality, but it should also generate the responses which can lead to long-term success of the dialogue. Although, the current…

Computation and Language · Computer Science 2023-01-12 Anant Khandelwal

This paper provides preliminary results on exploring the task of performing turn-level data augmentation for dialogue system based on different types of commonsense relationships, and the automatic evaluation of the generated synthetic…

Computation and Language · Computer Science 2025-06-25 Marcos Estecha-Garitagoitia , Chen Zhang , Mario Rodríguez-Cantelar , Luis Fernando D'Haro

Recent advances in task-oriented dialogue (TOD) systems, driven by large language models (LLMs) with extensive API and tool integration, have enabled conversational agents to coordinate interleaved goals, maintain long-horizon context, and…

Computation and Language · Computer Science 2026-02-02 Yifei Zhang , Hooshang Nayyeri , Rinat Khaziev , Emine Yilmaz , Gokhan Tur , Dilek Hakkani-Tür , Hari Thadakamalla

End-to-end multi-task dialogue systems are usually designed with separate modules for the dialogue pipeline. Among these, the policy module is essential for deciding what to do in response to user input. This policy is trained by…

Computation and Language · Computer Science 2024-03-27 Navin Kamuni , Hardik Shah , Sathishkumar Chintala , Naveen Kunchakuri , Sujatha Alla Old Dominion