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Data scarcity is one of the main problems when it comes to real-world applications of transformer-based models. This is especially evident for task-oriented dialogue (TOD) systems, which require specialized datasets, that are usually not…

Computation and Language · Computer Science 2025-02-25 Sebastian Steindl , Ulrich Schäfer , Bernd Ludwig

This paper studies the exposure bias problem in task-oriented dialog systems, where the model's generated content over multiple turns drives the dialog context away from the ground-truth distribution at training time, introducing error…

Computation and Language · Computer Science 2022-09-16 Yunyi Yang , Hong Ding , Qingyi Liu , Xiaojun Quan

Recently, reinforcement learning (RL) has been applied to task-oriented dialogue systems by using latent actions to solve shortcomings of supervised learning (SL). In this paper, we propose a multi-domain task-oriented dialogue system,…

Computation and Language · Computer Science 2021-07-08 Hyunmin Jeon , Gary Geunbae Lee

Large Language Models (LLMs) demonstrate superior performance in generative scenarios and have attracted widespread attention. Among them, stylized dialogue generation is essential in the context of LLMs for building intelligent and…

Computation and Language · Computer Science 2024-03-19 Jinpeng Li , Zekai Zhang , Quan Tu , Xin Cheng , Dongyan Zhao , Rui Yan

Task-oriented dialogue systems are broadly used in virtual assistants and other automated services, providing interfaces between users and machines to facilitate specific tasks. Nowadays, task-oriented dialogue systems have greatly…

Computation and Language · Computer Science 2024-05-17 Ruolin Su , Biing-Hwang Juang

Evaluation is crucial in the development process of task-oriented dialogue systems. As an evaluation method, user simulation allows us to tackle issues such as scalability and cost-efficiency, making it a viable choice for large-scale…

Information Retrieval · Computer Science 2021-05-11 Weiwei Sun , Shuo Zhang , Krisztian Balog , Zhaochun Ren , Pengjie Ren , Zhumin Chen , Maarten de Rijke

Dialog management (DM) is a crucial component in a task-oriented dialog system. Given the dialog history, DM predicts the dialog state and decides the next action that the dialog agent should take. Recently, dialog policy learning has been…

Computation and Language · Computer Science 2021-10-26 Yinpei Dai , Huihua Yu , Yixuan Jiang , Chengguang Tang , Yongbin Li , Jian Sun

Enhancing user engagement through personalization in conversational agents has gained significance, especially with the advent of large language models that generate fluent responses. Personalized dialogue generation, however, is…

Computation and Language · Computer Science 2024-07-30 Yi-Pei Chen , Noriki Nishida , Hideki Nakayama , Yuji Matsumoto

Recently, Transformer based pretrained language models (PLMs), such as GPT2 and T5, have been leveraged to build generative task-oriented dialog (TOD) systems. A drawback of existing PLM-based models is their non-Markov architectures across…

Computation and Language · Computer Science 2022-10-17 Hong Liu , Yucheng Cai , Zhijian Ou , Yi Huang , Junlan Feng

Task-oriented dialogue (TOD) systems facilitate users in executing various activities via multi-turn dialogues, but Large Language Models (LLMs) often struggle to comprehend these intricate contexts. In this study, we propose a novel…

Computation and Language · Computer Science 2023-09-25 Haoyu Gao , Ting-En Lin , Hangyu Li , Min Yang , Yuchuan Wu , Wentao Ma , Yongbin Li

Machine learning approaches for building task-oriented dialogue systems require large conversational datasets with labels to train on. We are interested in building task-oriented dialogue systems from human-human conversations, which may be…

Computation and Language · Computer Science 2019-07-09 Shachi Paul , Rahul Goel , Dilek Hakkani-Tür

The prevailing paradigm in the domain of Open-Domain Dialogue agents predominantly focuses on the English language, encompassing both models and datasets. Furthermore, the financial and temporal investments required for crowdsourcing such…

Computation and Language · Computer Science 2025-03-06 Ahmed Njifenjou , Virgile Sucal , Bassam Jabaian , Fabrice Lefèvre

Pre-trained conversation models (PCMs) have achieved promising progress in recent years. However, existing PCMs for Task-oriented dialog (TOD) are insufficient for capturing the sequential nature of the TOD-related tasks, as well as for…

Computation and Language · Computer Science 2023-10-03 Lucen Zhong , Hengtong Lu , Caixia Yuan , Xiaojie Wang , Jiashen Sun , Ke Zeng , Guanglu Wan

The recent paradigm shift toward large reasoning models (LRMs) as autonomous agents has intensified the demand for sophisticated, multi-turn tool-use capabilities. Yet, existing datasets and data-generation approaches are limited by static,…

Computation and Language · Computer Science 2026-01-14 Jungho Cho , Minbyul Jeong , Sungrae Park

Most existing dialogue corpora and models have been designed to fit into 2 predominant categories : task-oriented dialogues portray functional goals, such as making a restaurant reservation or booking a plane ticket, while…

Computation and Language · Computer Science 2023-11-27 Armand Stricker , Patrick Paroubek

The adoption of pre-trained language models in task-oriented dialogue systems has resulted in significant enhancements of their text generation abilities. However, these architectures are slow to use because of the large number of trainable…

Computation and Language · Computer Science 2023-02-14 Radostin Cholakov , Todor Kolev

Language models have steadily increased in size over the past few years. They achieve a high level of performance on various natural language processing (NLP) tasks such as question answering and summarization. Large language models (LLMs)…

Computation and Language · Computer Science 2023-01-31 Jessica Huynh , Cathy Jiao , Prakhar Gupta , Shikib Mehri , Payal Bajaj , Vishrav Chaudhary , Maxine Eskenazi

Traditional task-oriented dialog (ToD) systems rely heavily on labor-intensive turn-level annotations, such as dialogue states and policy labels, for training. This work explores whether large language models (LLMs) can be fine-tuned solely…

Computation and Language · Computer Science 2025-02-20 Adib Mosharrof , Moghis Fereidouni , A. B. Siddique

The development of Open-Domain Dialogue Systems (ODS)is a trending topic due to the large number of research challenges, large societal and business impact, and advances in the underlying technology. However, the development of these kinds…

Computation and Language · Computer Science 2021-12-28 Chen Zhang , João Sedoc , Luis Fernando D'Haro , Rafael Banchs , Alexander Rudnicky

Task-oriented dialog systems have witnessed substantial progress due to conversational pre-training techniques. Yet, two significant challenges persist. First, most systems primarily utilize the latest turn's state label for the generator.…

Computation and Language · Computer Science 2024-01-30 Longxiang Liu , Xiuxing Li , Yang Feng
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