Related papers: Learning to Make Adherence-Aware Advice
Artificial intelligence (AI) systems are increasingly used for providing advice to facilitate human decision making in a wide range of domains, such as healthcare, criminal justice, and finance. Motivated by limitations of the current…
In many real-world scenarios involving high-stakes and safety implications, a human decision-maker (HDM) may receive recommendations from an artificial intelligence while holding the ultimate responsibility of making decisions. In this…
Many high-stake decisions follow an expert-in-loop structure in that a human operator receives recommendations from an algorithm but is the ultimate decision maker. Hence, the algorithm's recommendation may differ from the actual decision…
AI systems increasingly support human decision-making. In many cases, despite the algorithm's superior performance, the final decision remains in human hands. For example, an AI may assist doctors in determining which diagnostic tests to…
When an algorithm provides risk assessments, we typically think of them as helpful inputs to human decisions, such as when risk scores are presented to judges or doctors. However, a decision-maker may react not only to the information…
In many machine learning applications, there are multiple decision-makers involved, both automated and human. The interaction between these agents often goes unaddressed in algorithmic development. In this work, we explore a simple version…
Workers spend a significant amount of time learning how to make good decisions. Evaluating the efficacy of a given decision, however, can be complicated -- e.g., decision outcomes are often long-term and relate to the original decision in…
This paper tackles the critical challenge of human-AI complementarity in decision-making. Departing from the traditional focus on algorithmic performance in favor of performance of the human-AI team, and moving past the framing of…
Recent work has shown the potential benefit of selective prediction systems that can learn to defer to a human when the predictions of the AI are unreliable, particularly to improve the reliability of AI systems in high-stakes applications…
Many important decisions in daily life are made with the help of advisors, e.g., decisions about medical treatments or financial investments. Whereas in the past, advice has often been received from human experts, friends, or family,…
When people receive advice while making difficult decisions, they often make better decisions in the moment and also increase their knowledge in the process. However, such incidental learning can only occur when people cognitively engage…
Machine learning algorithms are increasingly used to assist human decision-making. When the goal of machine assistance is to improve the accuracy of human decisions, it might seem appealing to design ML algorithms that complement human…
Machine learning models are being increasingly deployed to take, or assist in taking, complicated and high-impact decisions, from quasi-autonomous vehicles to clinical decision support systems. This poses challenges, particularly when…
One of the goals of learning algorithms is to complement and reduce the burden on human decision makers. The expert deferral setting wherein an algorithm can either predict on its own or defer the decision to a downstream expert helps…
Policy learning algorithms are widely used in areas such as personalized medicine and advertising to develop individualized treatment regimes. However, most methods force a decision even when predictions are uncertain, which is risky in…
People are often reluctant to incorporate information produced by algorithms into their decisions, a phenomenon called ``algorithm aversion''. This paper shows how algorithm aversion arises when the choice to follow an algorithm conveys…
We develop a decision-theoretic model of human-AI interaction to study when AI assistance improves or impairs human decision-making. A human decision-maker observes private information and receives a recommendation from an AI system, but…
AI systems are often used to make or contribute to important decisions in a growing range of applications, including criminal justice, hiring, and medicine. Since these decisions impact human lives, it is important that the AI systems act…
The ubiquity of AI leads to situations where humans and AI work together, creating the need for learning-to-defer algorithms that determine how to partition tasks between AI and humans. We work to improve learning-to-defer algorithms when…
The true potential of human-AI collaboration lies in exploiting the complementary capabilities of humans and AI to achieve a joint performance superior to that of the individual AI or human, i.e., to achieve complementary team performance…