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Social chatbots have gained immense popularity, and their appeal lies not just in their capacity to respond to the diverse requests from users, but also in the ability to develop an emotional connection with users. To further develop and…

Computation and Language · Computer Science 2022-06-01 Avinash Madasu , Mauajama Firdaus , Asif Eqbal

This study investigates the potential of using ChatGPT as a teachable agent to support students' learning by teaching process, specifically in programming education. While learning by teaching is an effective pedagogical strategy for…

Computers and Society · Computer Science 2024-12-23 Angxuan Chen , Yuang Wei , Huixiao Le , Yan Zhang

This paper reports the findings of a study conducted on the application of an on-line human-computer dialog system with natural language (chatbot) on the teaching of foreign languages. A keywords-based human-computer dialog system makes it…

Computers and Society · Computer Science 2007-05-23 Jiyou Jia

This study investigates how undergraduate students engage with ChatGPT in self-directed learning contexts. Analyzing naturalistic interaction logs, we identify five dominant use categories of ChatGPT: information seeking, content…

Human-Computer Interaction · Computer Science 2026-01-21 Tawfiq Ammari , Meilun Chen , S M Mehedi Zaman , Kiran Garimella

To build Sounding Board, we develop a system architecture that is capable of accommodating dialog strategies that we designed for socialbot conversations. The architecture consists of a multi-dimensional language understanding module for…

Computation and Language · Computer Science 2020-05-07 Hao Fang

Existing studies in dialogue system research mostly treat task-oriented dialogue and chit-chat as separate domains. Towards building a human-like assistant that can converse naturally and seamlessly with users, it is important to build a…

Computation and Language · Computer Science 2022-05-12 Zhiyu Chen , Bing Liu , Seungwhan Moon , Chinnadhurai Sankar , Paul Crook , William Yang Wang

The study illustrates a first step towards an ongoing work aimed at developing a dataset of dialogues potentially useful for customer service conversation management between humans and AI chatbots. The approach exploits ChatGPT 3.5 to…

Human-Computer Interaction · Computer Science 2025-01-03 Alfredo Cuzzocrea , Giovanni Pilato , Pablo Garcia Bringas

The application of Artificial intelligence for teaching and learning in the academic sphere is a trending subject of interest in the computing education. ChatGPT, as an AI-based tool, provides various advantages, such as heightened student…

Computers and Society · Computer Science 2024-01-18 Basit Qureshi

In the rapidly evolving domain of artificial intelligence, chatbots have emerged as a potent tool for various applications ranging from e-commerce to healthcare. This research delves into the intricacies of chatbot technology, from its…

Human-Computer Interaction · Computer Science 2023-11-17 Feriel Khennouche , Youssef Elmir , Nabil Djebari , Yassine Himeur , Abbes Amira

To foster the development of pedagogically potent and ethically sound AI-integrated learning landscapes, it is pivotal to critically explore the perceptions and experiences of the users immersed in these contexts. In this study, we perform…

In this paper, we describe Chat-Bot-Kit, a web-based tool for text-based chats that we designed for research purposes in computer-mediated communication (CMC). Chat-Bot-Kit enables to carry out language studies on text-based real-time chats…

Human-Computer Interaction · Computer Science 2019-11-05 Kyoko Sugisaki

Chatbots are one class of intelligent, conversational software agents activated by natural language input (which can be in the form of text, voice, or both). They provide conversational output in response, and if commanded, can sometimes…

Computers and Society · Computer Science 2017-04-18 Nicole M. Radziwill , Morgan C. Benton

ChatGPT has entered classrooms, but not via the typical route of other educational technology, which includes comprehensive training, documentation, and vetting. Consequently, teachers are urgently tasked to assess its capabilities to…

Human-Computer Interaction · Computer Science 2023-09-27 Mei Tan , Hariharan Subramonyam

Accurate prediction of conversation topics can be a valuable signal for creating coherent and engaging dialog systems. In this work, we focus on context-aware topic classification methods for identifying topics in free-form human-chatbot…

Computation and Language · Computer Science 2018-10-22 Chandra Khatri , Rahul Goel , Behnam Hedayatnia , Angeliki Metanillou , Anushree Venkatesh , Raefer Gabriel , Arindam Mandal

The landscape of software developer learning resources has continuously evolved, with recent trends favoring engaging formats like video tutorials. The emergence of Large Language Models (LLMs) like ChatGPT presents a new learning paradigm.…

Software Engineering · Computer Science 2024-10-14 Ahmad Tayeb , Mohammad D. Alahmadi , Elham Tajik , Sonia Haiduc

AI-driven chatbots such as ChatGPT have caused a tremendous hype lately. For BPM applications, several applications for AI-driven chatbots have been identified to be promising to generate business value, including explanation of process…

Computation and Language · Computer Science 2024-01-19 Nataliia Klievtsova , Janik-Vasily Benzin , Timotheus Kampik , Juergen Mangler , Stefanie Rinderle-Ma

This research explores the opportunities of Generative AI (GenAI) in the realm of higher education through the design and development of a multimodal chatbot for an undergraduate course. Leveraging the ChatGPT API for nuanced text-based…

Human-Computer Interaction · Computer Science 2025-09-25 Johnny Chan , Yuming Li

This study investigated effective strategies for developing a custom GPT to code classroom dialogue. While classroom dialogue is widely recognised as a crucial element of education, its analysis remains challenging due to the need for a…

Artificial Intelligence · Computer Science 2026-04-03 Luwei Bai , Dongkeun Han , Sara Hennessy

While large language models (LLMs) are increasingly playing a pivotal role in education by providing instantaneous, adaptive responses, their potential to promote critical thinking remains understudied. In this paper, we fill such a gap and…

Human-Computer Interaction · Computer Science 2024-09-10 Lucile Favero , Juan Antonio Pérez-Ortiz , Tanja Käser , Nuria Oliver

The dynamics of human-AI communication have been reshaped by language models such as ChatGPT. However, extant research has primarily focused on dyadic communication, leaving much to be explored regarding the dynamics of human-AI…

Human-Computer Interaction · Computer Science 2024-07-01 Sion Yoon , Tae Eun Kim , Yoo Jung Oh