Related papers: Agree To Disagree
The rapid growth of e-commerce has made people accustomed to shopping online. Before making purchases on e-commerce websites, most consumers tend to rely on rating scores and review information to make purchase decisions. With this…
In multi-criteria decision analysis workshops, participants often appraise the options individually before discussing the scoring as a group. The individual appraisals lead to score ranges within which the group then seeks the necessary…
AI systems increasingly support human decision-making. In many cases, despite the algorithm's superior performance, the final decision remains in human hands. For example, an AI may assist doctors in determining which diagnostic tests to…
Online services often require users to agree to lengthy and obscure Terms of Service (ToS), leading to information asymmetry and legal risks. This paper proposes TOSense-a Chrome extension that allows users to ask questions about ToS in…
Multiple-choice reading and listening comprehension tests are an important part of language assessment. Content creators for standard educational tests need to carefully curate questions that assess the comprehension abilities of candidates…
Large-scale e-commerce sites can collect and analyze a large number of user preferences and behaviors, and thus can recommend highly trusted products to users. However, it is very difficult for individuals or non-corporate groups to obtain…
Contracts are a common type of legal document that frequent in several day-to-day business workflows. However, there has been very limited NLP research in processing such documents, and even lesser in generating them. These contracts are…
Multimedia or spoken content presents more attractive information than plain text content, but it's more difficult to display on a screen and be selected by a user. As a result, accessing large collections of the former is much more…
In current presence or availability systems, the method of presenting a user's state often supposes an instantaneous notion of that state - for example, a visualization is rendered or an inference is made about the potential actions that…
Customising AI technologies to each user's preferences is fundamental to them functioning well. Unfortunately, current methods require too much user involvement and fail to capture their true preferences. In fact, to avoid the nuisance of…
Modern software systems in many application areas offer to the user a multitude of parameters, switches and other customisation hooks. Humans tend to have difficulties determining the best configurations for particular applications. Modern…
With increasing awareness of the hallucination risks of generative artificial intelligence (AI), we see a growing shift toward providing information tooling to help users determine the veracity of AI-generated answers for themselves. User…
Automatic text summarization has enjoyed great progress over the years and is used in numerous applications, impacting the lives of many. Despite this development, there is little research that meaningfully investigates how the current…
Data cleaning is often framed as a technical preprocessing step, yet in practice it relies heavily on human judgment. We report results from a controlled survey study in which participants performed error detection, data repair and…
As the amount of online text increases, the demand for text classification to aid the analysis and management of text is increasing. Text is cheap, but information, in the form of knowing what classes a text belongs to, is expensive.…
Search and recommender systems that take the initiative to ask clarifying questions to better understand users' information needs are receiving increasing attention from the research community. However, to the best of our knowledge, there…
Most modern software systems (operating systems like Linux or Android, Web browsers like Firefox or Chrome, video encoders like ffmpeg, x264 or VLC, mobile and cloud applications, etc.) are highly-configurable. Hundreds of configuration…
Machine learning (ML) models can make decisions based on large amounts of data, but they can be missing personal knowledge available to human users about whom predictions are made. For example, a model trained to predict psychiatric…
High-stakes applications rely on combining Artificial Intelligence (AI) and humans for responsive and reliable decision making. For example, content moderation in social media platforms often employs an AI-human pipeline to promptly remove…
The widespread use of online review sites over the past decade has motivated businesses of all types to possess an expansive arsenal of user feedback to mark their reputation. Though a significant proportion of purchasing decisions are…