Related papers: Agree To Disagree
Unilateral contracts, such as terms of service, play a substantial role in modern digital life. However, few users read these documents before accepting the terms within, as they are too long and the language too complicated. We propose the…
Terms of service of on-line platforms too often contain clauses that are potentially unfair to the consumer. We present an experimental study where machine learning is employed to automatically detect such potentially unfair clauses.…
In general, Terms of Service (ToS) and other policy documents are verbose and full of legal jargon, which poses challenges for users to understand. To improve user accessibility and transparency, the "Terms of Service; Didn't Read" (ToS;DR)…
In cooperative human decision-making, agreements are often not total; a partial degree of agreement is sufficient to commit to a decision and move on, as long as one is somewhat confident that the involved parties are likely to stand by…
Customer reviews are vital for making purchasing decisions in the Information Age. Such reviews can be automatically summarized to provide the user with an overview of opinions. In this tutorial, we present various aspects of opinion…
Terms and conditions (T&Cs) are pervasive on the web and often contain important information for consumers, but are rarely read. Previous research has explored methods to surface alarming privacy policies using manual labelers, natural…
Product reviews significantly influence purchasing decisions on e-commerce platforms. However, the sheer volume of reviews can overwhelm users, obscuring the information most relevant to their specific needs. Current e-commerce…
Ranking systems form the basis for online search engines and recommendation services. They process large collections of items, for instance web pages or e-commerce products, and present the user with a small ordered selection. The goal of a…
Earlier work on machine learning for automated reasoning mostly relied on simple, syntactic features combined with sophisticated learning techniques. Using ideas adopted in the software verification community, we propose the investigation…
Countless terms of service (ToS) are being signed everyday by users all over the world while interacting with all kinds of apps and websites. More often than not, these online contracts spanning double-digit pages are signed blindly by…
Automated decision making is used routinely throughout our everyday life. Recommender systems decide which jobs, movies, or other user profiles might be interesting to us. Spell checkers help us to make good use of language. Fraud detection…
The automated categorization (or classification) of texts into predefined categories has witnessed a booming interest in the last ten years, due to the increased availability of documents in digital form and the ensuing need to organize…
As artificial intelligence (AI) systems play an increasingly prominent role in human decision-making, challenges surface in the realm of human-AI interactions. One challenge arises from the suboptimal AI policies due to the inadequate…
In this paper, we consider a form of multi-issue negotiation where a shop negotiates both the contents and the price of bundles of goods with his customers. We present some key insights about, as well as a procedure for, locating mutually…
The term legal research generally refers to the process of identifying and retrieving appropriate information necessary to support legal decision making from past case records. At present, the process is mostly manual, but some traditional…
Machine learning systems impact many stakeholders and groups of users, often disparately. Prior studies have reconciled conflicting user preferences by aggregating a high volume of manually labeled pairwise comparisons, but this technique…
Grading of examination papers is a hectic, time-labor intensive task and is often subjected to inefficiency and bias in checking. This research project is a primitive experiment in the automation of grading of theoretical answers written in…
The recording, aggregation, and exchange of personal data is necessary to the development of socially-relevant machine learning applications. However, anecdotal and survey evidence show that ordinary people feel discontent and even anger…
People using consumer software applications typically do not use technical jargon when querying an online database of help topics. Rather, they attempt to communicate their goals with common words and phrases that describe software…
When people receive advice while making difficult decisions, they often make better decisions in the moment and also increase their knowledge in the process. However, such incidental learning can only occur when people cognitively engage…