Related papers: Grounding Description-Driven Dialogue State Tracke…
Transfer learning aims to reduce the amount of data required to excel at a new task by re-using the knowledge acquired from learning other related tasks. This paper proposes a novel transfer learning scenario, which distills robust phonetic…
Task-oriented dialog systems are becoming pervasive, and many companies heavily rely on them to complement human agents for customer service in call centers. With globalization, the need for providing cross-lingual customer support becomes…
Knowledge retrieval is one of the major challenges in building a knowledge-grounded dialogue system. A common method is to use a neural retriever with a distributed approximate nearest-neighbor database to quickly find the relevant…
In task-oriented multi-turn dialogue systems, dialogue state refers to a compact representation of the user goal in the context of dialogue history. Dialogue state tracking (DST) is to estimate the dialogue state at each turn. Due to the…
The primary purpose of dialogue state tracking (DST), a critical component of an end-to-end conversational system, is to build a model that responds well to real-world situations. Although we often change our minds from time to time during…
In a human-machine dialog scenario, deciding the appropriate time for the machine to take the turn is an open research problem. In contrast, humans engaged in conversations are able to timely decide when to interrupt the speaker for…
Dialogue State Tracking (DST) is a core component of virtual assistants such as Alexa or Siri. To accomplish various tasks, these assistants need to support an increasing number of services and APIs. The Schema-Guided State Tracking track…
Most prior work on task-oriented dialogue systems are restricted to limited coverage of domain APIs. However, users oftentimes have requests that are out of the scope of these APIs. This work focuses on responding to these…
A common practice in knowledge-grounded dialogue generation is to explicitly utilize intermediate steps (e.g., web-search, memory retrieval) with modular approaches. However, data for such steps are often inaccessible compared to those of…
Dialogue state tracking (DST) is a pivotal component in task-oriented dialogue systems. While it is relatively easy for a DST model to capture belief states in short conversations, the task of DST becomes more challenging as the length of a…
Over-dependence on domain ontology and lack of knowledge sharing across domains are two practical and yet less studied problems of dialogue state tracking. Existing approaches generally fall short in tracking unknown slot values during…
Transformer language models (LMs) exhibit behaviors -- from storytelling to code generation -- that seem to require tracking the unobserved state of an evolving world. How do they do this? We study state tracking in LMs trained or…
Dialog state tracking (DST) suffers from severe data sparsity. While many natural language processing (NLP) tasks benefit from transfer learning and multi-task learning, in dialog these methods are limited by the amount of available data…
Neural network models are capable of generating extremely natural sounding conversational interactions. Nevertheless, these models have yet to demonstrate that they can incorporate content in the form of factual information or…
Zero-shot transfer learning for multi-domain dialogue state tracking can allow us to handle new domains without incurring the high cost of data acquisition. This paper proposes new zero-short transfer learning technique for dialogue state…
Dialogue State Tracking (DST) is an essential element of conversational AI with the objective of deeply understanding the conversation context and leading it toward answering user requests. Due to high demands for open-domain and multi-turn…
There has been a rapid development in data-driven task-oriented dialogue systems with the benefit of large-scale datasets. However, the progress of dialogue systems in low-resource languages lags far behind due to the lack of high-quality…
Dialogue state tracking is an important component in task-oriented dialogue systems to identify users' goals and requests as a dialogue proceeds. However, as most previous models are dependent on dialogue slots, the model complexity soars…
Grounding dialogue system with external knowledge is a promising way to improve the quality of responses. Most existing works adopt knowledge graphs (KGs) as the external resources, paying attention to the contribution of entities in the…
This paper presents a hybrid dialog state tracker enhanced by trainable Spoken Language Understanding (SLU) for slot-filling dialog systems. Our architecture is inspired by previously proposed neural-network-based belief-tracking systems.…