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In real-world task-oriented dialogue (TOD) settings, agents are required to strictly adhere to complex instructions while conducting multi-turn conversations with customers. These instructions are typically presented in natural language…

Computation and Language · Computer Science 2025-11-21 Sarik Ghazarian , Abhinav Gullapalli , Swair Shah , Anurag Beniwal , Nanyun Peng , Narayanan Sadagopan , Zhou Yu

Simulations, although powerful in accurately replicating real-world systems, often remain inaccessible to non-technical users due to their complexity. Conversely, large language models (LLMs) provide intuitive, language-based interactions…

Computation and Language · Computer Science 2025-05-22 Jacob Kleiman , Kevin Frank , Joseph Voyles , Sindy Campagna

Task-oriented dialogue systems (TODS) have become crucial for users to interact with machines and computers using natural language. One of its key components is the dialogue manager, which guides the conversation towards a good goal for the…

Computation and Language · Computer Science 2023-10-24 Miguel Ángel Medina-Ramírez , Cayetano Guerra-Artal , Mario Hernández-Tejera

Language models have steadily increased in size over the past few years. They achieve a high level of performance on various natural language processing (NLP) tasks such as question answering and summarization. Large language models (LLMs)…

Computation and Language · Computer Science 2023-01-31 Jessica Huynh , Cathy Jiao , Prakhar Gupta , Shikib Mehri , Payal Bajaj , Vishrav Chaudhary , Maxine Eskenazi

Building end-to-end task bots and maintaining their integration with new functionalities using minimal human efforts is a long-standing challenge in dialog research. Recently large language models (LLMs) have demonstrated exceptional…

Computation and Language · Computer Science 2023-05-17 Xiaoying Zhang , Baolin Peng , Kun Li , Jingyan Zhou , Helen Meng

Large Language Models (LLMs) are becoming ubiquitous to create intelligent virtual assistants that assist users in interacting with a system, as exemplified in marketing. Although LLMs have been discussed in Modeling & Simulation (M&S), the…

Human-Computer Interaction · Computer Science 2024-09-25 Philippe J. Giabbanelli , Jose J. Padilla , Ameeta Agrawal

Large Language Models (LLMs) have achieved remarkable success across a wide array of tasks. Due to the impressive planning and reasoning abilities of LLMs, they have been used as autonomous agents to do many tasks automatically. Recently,…

Computation and Language · Computer Science 2024-04-22 Taicheng Guo , Xiuying Chen , Yaqi Wang , Ruidi Chang , Shichao Pei , Nitesh V. Chawla , Olaf Wiest , Xiangliang Zhang

Task-oriented dialogue (ToD) benchmarks provide an important avenue to measure progress and develop better conversational agents. However, existing datasets for end-to-end ToD modeling are limited to a single language, hindering the…

Computation and Language · Computer Science 2021-06-08 Zhaojiang Lin , Andrea Madotto , Genta Indra Winata , Peng Xu , Feijun Jiang , Yuxiang Hu , Chen Shi , Pascale Fung

The rapid advancement of Large Language Models (LLMs) has outpaced the scalability of traditional evaluation benchmarks, which remain heavily dependent on labor-intensive expert curation. We address this bottleneck with Conv-to-Bench, a…

The rapid advancement of Large Language Models (LLMs) has opened new possibilities in Multi-Robot Systems (MRS), enabling enhanced communication, task allocation and planning, and human-robot interaction. Unlike traditional single-robot and…

Robotics · Computer Science 2026-05-05 Peihan Li , Zijian An , Shams Abrar , Lifeng Zhou

Large language models (LLMs) are widely used as general-purpose knowledge sources, but they rely on parametric knowledge, limiting explainability and trustworthiness. In task-oriented dialogue (TOD) systems, this separation is explicit,…

Computation and Language · Computer Science 2025-12-22 Renato Vukovic , Carel van Niekerk , Michael Heck , Benjamin Ruppik , Hsien-Chin Lin , Shutong Feng , Nurul Lubis , Milica Gasic

Training task-oriented dialogue systems is both costly and time-consuming, due to the need for high-quality datasets encompassing diverse intents. Traditional methods depend on extensive human annotation, while recent advancements leverage…

Computation and Language · Computer Science 2025-01-22 Maya Medjad , Hugo Imbert , Bruno Yun , Raphaël Szymocha , Frédéric Armetta

Simulated Students offer a valuable methodological framework for evaluating pedagogical approaches and modelling diverse learner profiles, tasks which are otherwise challenging to undertake systematically in real-world settings. Recent…

Computers and Society · Computer Science 2025-11-11 Luis Marquez-Carpintero , Alberto Lopez-Sellers , Miguel Cazorla

Emotions are indispensable in human communication, but are often overlooked in task-oriented dialogue (ToD) modelling, where the task success is the primary focus. While existing works have explored user emotions or similar concepts in some…

Task-oriented dialogue (TOD) systems aim to achieve specific goals through interactive dialogue. Such tasks usually involve following specific workflows, i.e. executing a sequence of actions in a particular order. While prior work has…

Computation and Language · Computer Science 2023-11-15 Do June Min , Paloma Sodhi , Ramya Ramakrishnan

Large Language Models (LLMs) have increasingly demonstrated the ability to facilitate the development of multi-agent systems that allow the interpretation of thoughts and actions generated by each individual. Promising advancements have…

Multiagent Systems · Computer Science 2024-09-24 Asher Sprigler , Alexander Drobek , Keagan Weinstock , Wendpanga Tapsoba , Gavin Childress , Andy Dao , Lucas Gral

Large Language Model (LLM) agents are increasingly deployed in settings where they interact with a wide variety of people, including users who are unclear, impatient, or reluctant to share information. However, collecting real interaction…

Artificial Intelligence · Computer Science 2026-05-14 Harshita Chopra , Kshitish Ghate , Aylin Caliskan , Tadayoshi Kohno , Chirag Shah , Natasha Jaques

Large language models (LLMs) excel at processing and generating both text and code. However, LLMs have had limited applicability in grounded task-oriented dialogue as they are difficult to steer toward task objectives and fail to handle…

Computation and Language · Computer Science 2023-10-27 Justin T. Chiu , Wenting Zhao , Derek Chen , Saujas Vaduguru , Alexander M. Rush , Daniel Fried

A Conversational Recommender System (CRS) offers increased transparency and control to users by enabling them to engage with the system through a real-time multi-turn dialogue. Recently, Large Language Models (LLMs) have exhibited an…

Studying and building datasets for dialogue tasks is both expensive and time-consuming due to the need to recruit, train, and collect data from study participants. In response, much recent work has sought to use large language models (LLMs)…

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