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Building an intelligent dialogue system with the ability to select a proper response according to a multi-turn context is a great challenging task. Existing studies focus on building a context-response matching model with various neural…

Computation and Language · Computer Science 2020-09-15 Ruijian Xu , Chongyang Tao , Daxin Jiang , Xueliang Zhao , Dongyan Zhao , Rui Yan

Task-Oriented Dialogue (TOD) systems are designed to carry out specific tasks by tracking dialogue states and generating appropriate responses to help users achieve defined goals. Recently, end-to-end dialogue models pre-trained based on…

Computation and Language · Computer Science 2023-06-01 Namo Bang , Jeehyun Lee , Myoung-Wan Koo

While large language models (LLMs) such as ChatGPT and PaLM have demonstrated remarkable performance in various language understanding and generation tasks, their capabilities in complex reasoning and intricate knowledge utilization still…

Computation and Language · Computer Science 2023-10-11 Haodi Zhang , Min Cai , Xinhe Zhang , Chen Jason Zhang , Rui Mao , Kaishun Wu

Building end-to-end task bots and maintaining their integration with new functionalities using minimal human efforts is a long-standing challenge in dialog research. Recently large language models (LLMs) have demonstrated exceptional…

Computation and Language · Computer Science 2023-05-17 Xiaoying Zhang , Baolin Peng , Kun Li , Jingyan Zhou , Helen Meng

Proactive task-oriented dialogue (TOD), such as outbound sales, demands a persuasive agent that actively probes the user's concerns and steers the conversation toward acceptance within a bounded number of turns. Yet post-trained LLMs are…

Artificial Intelligence · Computer Science 2026-05-22 Hongbin Zhang , Ning Gao , Yuqin Dai , Ruiyuan Wu , Jinpeng Wang , Rena Wei Gao , Bingdong Tan , Shuzheng Gao , Zongjie Li , Chaozheng Wang

Conversational systems based on Large Language Models (LLMs), such as ChatGPT, show exceptional proficiency in context understanding and response generation. However, despite their impressive capabilities, they still possess limitations,…

Computation and Language · Computer Science 2023-10-17 Yang Deng , Lizi Liao , Liang Chen , Hongru Wang , Wenqiang Lei , Tat-Seng Chua

Task-Oriented Dialogue (TOD) systems have become crucial components in interactive artificial intelligence applications. While recent advances have capitalized on pre-trained language models (PLMs), they exhibit limitations regarding…

Computation and Language · Computer Science 2023-12-11 Sungryull Sohn , Yiwei Lyu , Anthony Liu , Lajanugen Logeswaran , Dong-Ki Kim , Dongsub Shim , Honglak Lee

Large language models (LLMs) excel at solving problems with clear and complete statements, but often struggle with nuanced environments or interactive tasks which are common in most real-world scenarios. This highlights the critical need…

Dialogue systems (DS), including the task-oriented dialogue system (TOD) and the open-domain dialogue system (ODD), have always been a fundamental task in natural language processing (NLP), allowing various applications in practice. Owing…

Computation and Language · Computer Science 2025-07-22 Hongru Wang , Lingzhi Wang , Yiming Du , Liang Chen , Jingyan Zhou , Yufei Wang , Kam-Fai Wong

The use of large language models (LLMs) in natural language processing (NLP) tasks is rapidly increasing, leading to changes in how researchers approach problems in the field. To fully utilize these models' abilities, a better understanding…

Computation and Language · Computer Science 2023-11-07 Bishal Santra , Sakya Basak , Abhinandan De , Manish Gupta , Pawan Goyal

In real-world task-oriented dialogue (TOD) settings, agents are required to strictly adhere to complex instructions while conducting multi-turn conversations with customers. These instructions are typically presented in natural language…

Computation and Language · Computer Science 2025-11-21 Sarik Ghazarian , Abhinav Gullapalli , Swair Shah , Anurag Beniwal , Nanyun Peng , Narayanan Sadagopan , Zhou Yu

In robot task planning, large language models (LLMs) have shown significant promise in generating complex and long-horizon action sequences. However, it is observed that LLMs often produce responses that sound plausible but are not…

Robotics · Computer Science 2025-03-11 Jiho Lee , Hayun Lee , Jonghyeon Kim , Kyungjae Lee , Eunwoo Kim

A significant application of Large Language Models (LLMs), like ChatGPT, is their deployment as chat agents, which respond to human inquiries across a variety of domains. While current LLMs proficiently answer general questions, they often…

Computation and Language · Computer Science 2024-04-16 Lang Cao

Language models have steadily increased in size over the past few years. They achieve a high level of performance on various natural language processing (NLP) tasks such as question answering and summarization. Large language models (LLMs)…

Computation and Language · Computer Science 2023-01-31 Jessica Huynh , Cathy Jiao , Prakhar Gupta , Shikib Mehri , Payal Bajaj , Vishrav Chaudhary , Maxine Eskenazi

Language models (LLMs) offer potential as a source of knowledge for agents that need to acquire new task competencies within a performance environment. We describe efforts toward a novel agent capability that can construct cues (or…

Machine Learning · Computer Science 2022-11-22 James R. Kirk , Robert E. Wray , Peter Lindes , John E. Laird

Recently, various methods have been proposed to create open-domain conversational agents with Large Language Models (LLMs). These models are able to answer user queries, but in a one-way Q&A format rather than a true conversation.…

Computation and Language · Computer Science 2024-07-02 Ahmed Njifenjou , Virgile Sucal , Bassam Jabaian , Fabrice Lefèvre

The reasoning capability of large language models (LLMs), defined as their ability to analyze, infer, and make decisions based on input information, is essential for building intelligent task-oriented dialogue systems. However, existing…

Computation and Language · Computer Science 2026-03-02 Yu Zhu , Kai Yang

Large language models (LLMs) demonstrate their promise in tackling complicated practical challenges by combining action-based policies with chain of thought (CoT) reasoning. Having high-quality prompts on hand, however, is vital to the…

Machine Learning · Computer Science 2024-03-01 Xue Yan , Yan Song , Xinyu Cui , Filippos Christianos , Haifeng Zhang , David Henry Mguni , Jun Wang

Guiding large language models with a selected set of human-authored demonstrations is a common practice for improving LLM applications. However, human effort can be costly, especially in specialized domains (e.g., clinical diagnosis), and…

Artificial Intelligence · Computer Science 2024-08-23 Kai Tzu-iunn Ong , Taeyoon Kwon , Jinyoung Yeo

In-context learning (ICL) has emerged as a new approach to various natural language processing tasks, utilizing large language models (LLMs) to make predictions based on context that has been supplemented with a few examples or…

Computation and Language · Computer Science 2023-05-23 Linyong Nan , Yilun Zhao , Weijin Zou , Narutatsu Ri , Jaesung Tae , Ellen Zhang , Arman Cohan , Dragomir Radev