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Related papers: Using ChatGPT in HCI Research -- A Trioethnography

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General purpose AI, such as ChatGPT, seems to have lowered the barriers for the public to use AI and harness its power. However, the governance and development of AI still remain in the hands of a few, and the pace of development is…

Computers and Society · Computer Science 2024-09-11 Jimin Mun , Liwei Jiang , Jenny Liang , Inyoung Cheong , Nicole DeCario , Yejin Choi , Tadayoshi Kohno , Maarten Sap

This paper was a Workshop Paper. See the full paper which will be presented at CHI 2026: arXiv:2501.10551; As large language models (LLMs) become more powerful and ubiquitous, systems like ChatGPT are increasingly used by students to help…

Human-Computer Interaction · Computer Science 2026-02-13 Andrew Jelson , Sang Won Lee

This article presents the results and their discussion for the third wave (with n=23 participants) within a multinational longitudinal study that investigates the evolving paradigm of human-AI collaboration in problem-solving contexts.…

Computers and Society · Computer Science 2025-12-16 Matthias Huemmer , Theophile Shyiramunda , Franziska Durner , Michelle J. Cummings-Koether

Chatbots are increasingly integrated into people's lives and are widely used to help people. Recently, there has also been growing interest in the reverse direction-humans help chatbots-due to a wide range of benefits including better…

Human-Computer Interaction · Computer Science 2026-01-21 Jingshu Li , Zicheng Zhu , Renwen Zhang , Yi-Chieh Lee

A major challenge of our time is reducing disparities in access to and effective use of digital technologies, with recent discussions highlighting the role of AI in exacerbating the digital divide. We examine user characteristics that…

Computers and Society · Computer Science 2025-08-28 Celina Kacperski , Denis Bonnay , Juhi Kulshrestha , Peter Selb , Andreas Spitz , Roberto Ulloa

The new capabilities of generative artificial intelligence tools Generative AI, such as ChatGPT, allow users to interact with the system in intuitive ways, such as simple conversations, and receive (mostly) good-quality answers. These…

Human-Computer Interaction · Computer Science 2024-10-14 Matin Amoozadeh , Daye Nam , Daniel Prol , Ali Alfageeh , James Prather , Michael Hilton , Sruti Srinivasa Ragavan , Mohammad Amin Alipour

Due to the proliferation of Large Language Models research and the use of various Artificial Intelligence (AI) tools, the field of information systems (IS) and computer science (CS) has evolved. The use of tools such as ChatGPT to complete…

Computers and Society · Computer Science 2024-06-21 Grant Oosterwyk , Pitso Tsibolane , Popyeni Kautondokwa , Ammar Canani

This study explores ChatGPT's capabilities, stability, and risks in simulating psychological counseling sessions in a school counseling context. Using scripted role-plays between a human counselor and an AI client, we examine how a large…

Human-Computer Interaction · Computer Science 2025-12-08 Yang Ni , Yanzhuo Cao

This study considers ChatGPT as an information source, investigating the information needs that people come to ChatGPT with and the information practices that ChatGPT supports, through a qualitative content analysis of 205 user vignettes.…

Human-Computer Interaction · Computer Science 2025-07-09 Tim Gorichanaz

Large language models (LLMs) and dialogue agents represent a significant shift in artificial intelligence (AI) research, particularly with the recent release of the GPT family of models. ChatGPT's generative capabilities and versatility…

Computers and Society · Computer Science 2024-10-28 Skyler Wang , Ned Cooper , Margaret Eby

This paper investigates the dynamics of human AI collaboration in software engineering, focusing on the use of ChatGPT. Through a thematic analysis of a hands on workshop in which 22 professional software engineers collaborated for three…

Software Engineering · Computer Science 2023-12-19 Muhammad Hamza , Dominik Siemon , Muhammad Azeem Akbar , Tahsinur Rahman

Recent studies have discussed how users are increasingly using conversational AI systems, powered by LLMs, for information seeking, decision support, and even emotional support. However, these macro-level observations offer limited insight…

Human-Computer Interaction · Computer Science 2026-02-18 Sai Keerthana Karnam , Abhisek Dash , Krishna P. Gummadi , Animesh Mukherjee , Ingmar Weber , Savvas Zannettou

Contemporary self-tracking technologies (STTs), such as smartwatches and smartphone apps, allow people to become self-aware through the datafication of their everyday lives. However, concerns are emerging over the global north/Western…

Human-Computer Interaction · Computer Science 2024-10-17 Sujay Shalawadi , Rosa van Koningsbruggen , Rikke Hagensby Jensen

Artificial intelligence (AI) and machine learning have changed the nature of scientific inquiry in recent years. Of these, the development of virtual assistants has accelerated greatly in the past few years, with ChatGPT becoming a…

Computers and Society · Computer Science 2023-05-25 Sukhpal Singh Gill , Rupinder Kaur

In November 2022, OpenAI has introduced ChatGPT, a chatbot based on supervised and reinforcement learning. Not only can it answer questions emulating human-like responses, but it can also generate code from scratch or complete coding…

Human-Computer Interaction · Computer Science 2024-02-01 Dan-Matei Popovici

Usability testing has long been a core interest of HCI research and forms a key element of industry practice. Yet our knowledge of it harbours striking absences. There are few, if any detailed accounts of the contingent, material ways in…

Human-Computer Interaction · Computer Science 2018-11-28 Stuart Reeves

Large Language Models (LLMs) such as ChatGPT have received enormous attention over the past year and are now used by hundreds of millions of people every day. The rapid adoption of this technology naturally raises questions about the…

Artificial Intelligence · Computer Science 2024-03-15 Jonathan Shaki , Sarit Kraus , Michael Wooldridge

This study explores university students' perceptions of generative AI (GenAI) technologies, such as ChatGPT, in higher education, focusing on familiarity, their willingness to engage, potential benefits and challenges, and effective…

Computers and Society · Computer Science 2023-05-02 Cecilia Ka Yuk Chan , Wenjie Hu

With the introduction of ChatGPT, Large Language Models (LLMs) have received enormous attention in healthcare. Despite their potential benefits, researchers have underscored various ethical implications. While individual instances have…

Computers and Society · Computer Science 2024-07-09 Joschka Haltaufderheide , Robert Ranisch