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Rapid integration of large language models (LLMs) in health care is sparking global discussion about their potential to revolutionize health care quality and accessibility. At a time when improving health care quality and access remains a…

Computers and Society · Computer Science 2025-04-01 Troy Zada , Natalie Tam , Francois Barnard , Marlize Van Sittert , Venkat Bhat , Sirisha Rambhatla

This paper proposes a framework for quantitatively evaluating interactive LLMs such as ChatGPT using publicly available data sets. We carry out an extensive technical evaluation of ChatGPT using 23 data sets covering 8 different common NLP…

Computation and Language · Computer Science 2023-11-29 Yejin Bang , Samuel Cahyawijaya , Nayeon Lee , Wenliang Dai , Dan Su , Bryan Wilie , Holy Lovenia , Ziwei Ji , Tiezheng Yu , Willy Chung , Quyet V. Do , Yan Xu , Pascale Fung

Large language models (LLMs) like ChatGPT have been widely adopted in work contexts. We explore the impact of ChatGPT on young professionals' perception of productivity and sense of accomplishment. We collected LLMs' main use cases in…

Human-Computer Interaction · Computer Science 2024-04-22 Charlotte Kobiella , Yarhy Said Flores López , Fiona Draxler , Albrecht Schmidt

The transformative influence of Large Language Models (LLMs) is profoundly reshaping the Artificial Intelligence (AI) technology domain. Notably, ChatGPT distinguishes itself within these models, demonstrating remarkable performance in…

Software Engineering · Computer Science 2024-05-28 Sayed Erfan Arefin , Tasnia Ashrafi Heya , Hasan Al-Qudah , Ynes Ineza , Abdul Serwadda

The rapid progress in Large Language Models (LLMs) could transform many fields, but their fast development creates significant challenges for oversight, ethical creation, and building user trust. This comprehensive review looks at key trust…

Computers and Society · Computer Science 2024-07-22 Md Meftahul Ferdaus , Mahdi Abdelguerfi , Elias Ioup , Kendall N. Niles , Ken Pathak , Steven Sloan

LGBTQ+ community face disproportionate mental health challenges, including higher rates of depression, anxiety, and suicidal ideation. Research has shown that LGBTQ+ people have been using large language model-based chatbots, such as…

Human-Computer Interaction · Computer Science 2024-05-09 Yinru Long , Zilin Ma , Yiyang Mei , Zhaoyuan Su

ChatGPT has gained a huge popularity since its introduction. Its positive aspects have been reported through many media platforms, and some analyses even showed that ChatGPT achieved a decent grade in professional exams, adding extra…

Computation and Language · Computer Science 2023-11-15 Myeongjun Erik Jang , Thomas Lukasiewicz

The capability of Large Language Models (LLMs) like ChatGPT to comprehend user intent and provide reasonable responses has made them extremely popular lately. In this paper, we focus on assessing the overall ability of ChatGPT using 7…

Computation and Language · Computer Science 2023-04-25 Bo Li , Gexiang Fang , Yang Yang , Quansen Wang , Wei Ye , Wen Zhao , Shikun Zhang

We introduce ChatSQC, an innovative chatbot system that combines the power of OpenAI's Large Language Models (LLM) with a specific knowledge base in Statistical Quality Control (SQC). Our research focuses on enhancing LLMs using specific…

Human-Computer Interaction · Computer Science 2024-10-16 Fadel M. Megahed , Ying-Ju Chen , Inez Zwetsloot , Sven Knoth , Douglas C. Montgomery , L. Allison Jones-Farmer

Artificial Intelligence (AI) and large language models (LLMs) are increasingly used in social and psychological research. Among potential applications, LLMs can be used to generate, customise, or adapt measurement instruments. This study…

Human-Computer Interaction · Computer Science 2026-02-16 Mario Angelelli , Morena Oliva , Serena Arima , Enrico Ciavolino

Systems engineering (SE) is evolving with the availability of generative artificial intelligence (AI) and the demand for a systems-of-systems perspective, formalized under the purview of mission engineering (ME) in the US Department of…

Software Engineering · Computer Science 2025-02-07 Max Ofsa , Taylan G. Topcu

The widespread adoption of Large Language Models (LLMs) and publicly available ChatGPT have marked a significant turning point in the integration of Artificial Intelligence (AI) into people's everyday lives. This study examines the ability…

Computation and Language · Computer Science 2025-10-28 Sandeep Kumar , Tirthankar Ghosal , Vinayak Goyal , Asif Ekbal

The release of the large language model based chatbot ChatGPT in November 2022 has brought considerable attention to the subject of artificial intelligence, not only in the public. From the perspective of higher education, ChatGPT…

Computers and Society · Computer Science 2023-11-29 Nicolas Schwenke , Heinrich Söbke , Eckhard Kraft

Although large language models (LLMs) have achieved excellent performance in a variety of evaluation benchmarks, they still struggle in complex reasoning tasks which require specific knowledge and multi-hop reasoning. To improve the…

Computation and Language · Computer Science 2023-11-07 Zhipeng Chen , Kun Zhou , Beichen Zhang , Zheng Gong , Wayne Xin Zhao , Ji-Rong Wen

Generative Artificial Intelligence is set to revolutionize healthcare delivery by transforming traditional patient care into a more personalized, efficient, and proactive process. Chatbots, serving as interactive conversational models, will…

Political polling is a multi-billion dollar industry with outsized influence on the societal trajectory of the United States and nations around the world. However, it has been challenged by factors that stress its cost, availability, and…

Computers and Society · Computer Science 2023-08-29 Nathan E. Sanders , Alex Ulinich , Bruce Schneier

Pretrained Language Models (PLMs) harbor inherent social biases that can result in harmful real-world implications. Such social biases are measured through the probability values that PLMs output for different social groups and attributes…

Computation and Language · Computer Science 2023-12-07 Rafal Kocielnik , Shrimai Prabhumoye , Vivian Zhang , Roy Jiang , R. Michael Alvarez , Anima Anandkumar

The recent popularity of large language models (LLMs) has brought a significant impact to boundless fields, particularly through their open-ended ecosystem such as the APIs, open-sourced models, and plugins. However, with their widespread…

Machine Learning · Computer Science 2023-08-31 Wentao Ye , Mingfeng Ou , Tianyi Li , Yipeng chen , Xuetao Ma , Yifan Yanggong , Sai Wu , Jie Fu , Gang Chen , Haobo Wang , Junbo Zhao

Conversation with chatbots based on Large Language Models (LLMs) such as ChatGPT has become one of the major forms of interaction with Artificial Intelligence (AI) in everyday life. What makes this interaction so convenient is that…

Human-Computer Interaction · Computer Science 2026-03-18 Sarah Diefenbach , Daniel Ullrich

Based on one million arXiv papers submitted from May 2018 to January 2024, we assess the textual density of ChatGPT's writing style in their abstracts through a statistical analysis of word frequency changes. Our model is calibrated and…

Computation and Language · Computer Science 2024-11-11 Mingmeng Geng , Roberto Trotta