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Recommender systems increasingly incorporate textual reviews to enrich user and item representations. However, most review-aware models remain optimized for rating prediction rather than ranking quality. This misalignment limits their…
Knowledge enhanced pre-trained language models (K-PLMs) are shown to be effective for many public tasks in the literature but few of them have been successfully applied in practice. To address this problem, we propose K-AID, a systematic…
We describe Quizz, a gamified crowdsourcing system that simultaneously assesses the knowledge of users and acquires new knowledge from them. Quizz operates by asking users to complete short quizzes on specific topics; as a user answers the…
Knowledge graph question answering (KGQA) involves answering natural language questions by leveraging structured information stored in a knowledge graph. Typically, KGQA initially retrieve a targeted subgraph from a large-scale knowledge…
Knowledge-grounded conversation (KGC) shows great potential in building an engaging and knowledgeable chatbot, and knowledge selection is a key ingredient in it. However, previous methods for knowledge selection only concentrate on the…
Dialogue state tracking is a key part of a task-oriented dialogue system, which estimates the user's goal at each turn of the dialogue. In this paper, we propose the Point-Or-Generate Dialogue State Tracker (POGD). POGD solves the dialogue…
Unlike empathetic dialogues, the system in emotional support conversations (ESC) is expected to not only convey empathy for comforting the help-seeker, but also proactively assist in exploring and addressing their problems during the…
Relation linking is essential to enable question answering over knowledge bases. Although there are various efforts to improve relation linking performance, the current state-of-the-art methods do not achieve optimal results, therefore,…
Current language models decode text token by token according to probabilistic distribution, and determining the appropriate candidates for the next token is crucial to ensure generation quality. This study introduces adaptive decoding, a…
Argumentation-based dialogue systems, which can handle and exchange arguments through dialogue, have been widely researched. It is required that these systems have sufficient supporting information to argue their claims rationally; however,…
We present a novel method for mining opinions from text collections using generative language models trained on data collected from different populations. We describe the basic definitions, methodology and a generic algorithm for opinion…
Generative recommendation treats next-item prediction as autoregressive item-identifier generation. Specifically, items are encoded as semantic identifiers (SIDs), which are short coarse-to-fine token sequences whose early tokens capture…
We propose a novel method for selecting coherent and diverse responses for a given dialogue context. The proposed method re-ranks response candidates generated from conversational models by using event causality relations between events in…
Providing conversation models with background knowledge has been shown to make open-domain dialogues more informative and engaging. Existing models treat knowledge selection as a sentence ranking or classification problem where each…
We present Machine Assistant with Reliable Knowledge (MARK), a retrieval-augmented question-answering system designed to support student learning through accurate and contextually grounded responses. The system is built on a…
Conversational and question-based recommender systems have gained increasing attention in recent years, with users enabled to converse with the system and better control recommendations. Nevertheless, research in the field is still limited,…
Medical dialogue generation is an important yet challenging task. Most previous works rely on the attention mechanism and large-scale pretrained language models. However, these methods often fail to acquire pivotal information from the long…
Question Under Discussion (QUD) is a discourse framework that uses implicit questions to reveal discourse relationships between sentences. In QUD parsing, each sentence is viewed as an answer to a question triggered by an anchor sentence in…
It remains an open question whether incorporating external knowledge benefits commonsense reasoning while maintaining the flexibility of pretrained sequence models. To investigate this question, we develop generated knowledge prompting,…
As Retrieval-Augmented Generation (RAG) systems evolve toward more sophisticated architectures, ensuring their trustworthiness through explainable and robust evaluation becomes critical. Existing scalar metrics suffer from limited…