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Generative Artificial Intelligence is set to revolutionize healthcare delivery by transforming traditional patient care into a more personalized, efficient, and proactive process. Chatbots, serving as interactive conversational models, will…

This research investigates the application of Large Language Models (LLMs) to augment conversational agents in process mining, aiming to tackle its inherent complexity and diverse skill requirements. While LLM advancements present novel…

Artificial Intelligence · Computer Science 2023-07-20 Urszula Jessen , Michal Sroka , Dirk Fahland

Large Language Models (LLMs) are distinguished by their architecture, which dictates their parameter size and performance capabilities. Social scientists have increasingly adopted LLMs for text classification tasks, which are difficult to…

Computation and Language · Computer Science 2024-11-05 Marcello Carammia , Stefano Maria Iacus , Giuseppe Porro

Assessing the capabilities and limitations of large language models (LLMs) has garnered significant interest, yet the evaluation of multiple models in real-world scenarios remains rare. Multilingual evaluation often relies on translated…

Computation and Language · Computer Science 2025-12-02 Varun Gumma , Ananditha Raghunath , Mohit Jain , Sunayana Sitaram

This paper presents ChatCounselor, a large language model (LLM) solution designed to provide mental health support. Unlike generic chatbots, ChatCounselor is distinguished by its foundation in real conversations between consulting clients…

Computation and Language · Computer Science 2023-09-28 June M. Liu , Donghao Li , He Cao , Tianhe Ren , Zeyi Liao , Jiamin Wu

Large Language Models (LLMs) such as ChatGPT demonstrated the potential to replicate human language abilities through technology, ranging from text generation to engaging in conversations. However, it remains controversial to what extent…

Computation and Language · Computer Science 2025-07-09 Martin Schuele

The rapid development and dynamic nature of large language models (LLMs) make it difficult for conventional quantitative benchmarks to accurately assess their capabilities. We propose report cards, which are human-interpretable, natural…

Machine Learning · Computer Science 2024-09-04 Blair Yang , Fuyang Cui , Keiran Paster , Jimmy Ba , Pashootan Vaezipoor , Silviu Pitis , Michael R. Zhang

This paper examines the opportunities, limitations, and practical considerations associated with the use of large language models (LLMs) in qualitative research. Drawing on a multidisciplinary perspective that combines expertise in…

Human-Computer Interaction · Computer Science 2026-05-19 Henry Salgado , Meagan R. Kendall , Martine Ceberio , Alexandra Coso Strong

Large Language Models (LLMs) excel in handling general knowledge tasks, yet they struggle with user-specific personalization, such as understanding individual emotions, writing styles, and preferences. Personalized Large Language Models…

Artificial Intelligence · Computer Science 2025-09-23 Jiahong Liu , Zexuan Qiu , Zhongyang Li , Quanyu Dai , Wenhao Yu , Jieming Zhu , Minda Hu , Menglin Yang , Tat-Seng Chua , Irwin King

In 2025, Large Language Model (LLM) services have launched a new feature -- AI video chat -- allowing users to interact with AI agents via real-time video communication (RTC), just like chatting with real people. Despite its significance,…

Networking and Internet Architecture · Computer Science 2025-10-02 Jiayang Xu , Xiangjie Huang , Zijie Li , Zili Meng

As Large-Scale Language Models (LLMs) continue to evolve, they demonstrate significant enhancements in performance and an expansion of functionalities, impacting various domains, including education. In this study, we conducted interviews…

Human-Computer Interaction · Computer Science 2024-07-18 He Zhang , Jingyi Xie , Chuhao Wu , Jie Cai , ChanMin Kim , John M. Carroll

Large Language Models (LLMs) are frequently discussed in academia and the general public as support tools for virtually any use case that relies on the production of text, including software engineering. Currently there is much debate, but…

Software Engineering · Computer Science 2024-05-22 Ranim Khojah , Mazen Mohamad , Philipp Leitner , Francisco Gomes de Oliveira Neto

Creating and deploying customized applications is crucial for operational success and enriching user experiences in the rapidly evolving modern business world. A prominent facet of modern user experiences is the integration of chatbots or…

With the recent undeniable advancement in reasoning abilities in large language models (LLMs) like ChatGPT and GPT-4, there is a growing trend for using LLMs on various tasks. One area where LLMs can be employed is as an alternative…

Computation and Language · Computer Science 2023-10-23 Chenhui Shen , Liying Cheng , Xuan-Phi Nguyen , Yang You , Lidong Bing

Pretrained Large Language Models (LLMs) have achieved remarkable success across diverse domains, with education and research emerging as particularly impactful areas. Among current state-of-the-art LLMs, ChatGPT and DeepSeek exhibit strong…

Artificial Intelligence · Computer Science 2025-12-10 Md Mostafizer Rahman , Ariful Islam Shiplu , Md Faizul Ibne Amin , Yutaka Watanobe , Lu Peng

Recent efforts have evaluated large language models (LLMs) in areas such as commonsense reasoning, mathematical reasoning, and code generation. However, to the best of our knowledge, no work has specifically investigated the performance of…

Computation and Language · Computer Science 2024-05-17 Xuanfan Ni , Piji Li

With the widespread adoption of Large Language Models (LLMs), in this paper we investigate the multilingual capability of these models. Our preliminary results show that, translating the native language context, question and answer into a…

Computation and Language · Computer Science 2024-02-05 Adar Kahana , Jaya Susan Mathew , Said Bleik , Jeremy Reynolds , Oren Elisha

Large language models (LLMs) implicitly learn to perform a range of language tasks, including machine translation (MT). Previous studies explore aspects of LLMs' MT capabilities. However, there exist a wide variety of languages for which…

Computation and Language · Computer Science 2023-09-15 Nathaniel R. Robinson , Perez Ogayo , David R. Mortensen , Graham Neubig

Conversational agents have made significant progress since ELIZA, expanding their role across various domains, including healthcare, education, and customer service. As these agents become increasingly integrated into daily human…

Human-Computer Interaction · Computer Science 2025-07-04 Paulo Ricardo Knob , Leonardo Scholler , Juliano Rigatti , Soraia Raupp Musse

The computational and energy costs of Large Language Models (LLMs) have increased exponentially driven by the growing model sizes and the massive adoption of LLMs by hundreds of millions of users. The unit cost of an LLM is the computation…

Computation and Language · Computer Science 2025-06-24 Raquel Ferrando , Javier Conde , Gonzalo Martínez , Pedro Reviriego