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Large language models (LLMs) are increasingly prevalent in recommender systems, where LLMs can be used to generate personalized recommendations. Here, we examine how different LLM-generated explanations for movie recommendations affect…

Human-Computer Interaction · Computer Science 2025-08-20 Yuanjun Feng , Stefan Feuerriegel , Yash Raj Shrestha

Recommender systems have become integral to our digital experiences, from online shopping to streaming platforms. Still, the rationale behind their suggestions often remains opaque to users. While some systems employ a graph-based approach,…

The explainability of recommender systems has attracted significant attention in academia and industry. Many efforts have been made for explainable recommendations, yet evaluating the quality of the explanations remains a challenging and…

Information Retrieval · Computer Science 2024-06-07 Xiaoyu Zhang , Yishan Li , Jiayin Wang , Bowen Sun , Weizhi Ma , Peijie Sun , Min Zhang

This paper explores the effectiveness of using large language models (LLMs) for personalized movie recommendations from users' perspectives in an online field experiment. Our study involves a combination of between-subject prompt and…

Information Retrieval · Computer Science 2024-05-01 Ruixuan Sun , Xinyi Li , Avinash Akella , Joseph A. Konstan

Explainable recommender systems are designed to elucidate the explanation behind each recommendation, enabling users to comprehend the underlying logic. Previous works perform rating prediction and explanation generation in a multi-task…

Information Retrieval · Computer Science 2025-04-09 Shijie Liu , Ruixing Ding , Weihai Lu , Jun Wang , Mo Yu , Xiaoming Shi , Wei Zhang

Textual explanations have proved to help improve user satisfaction on machine-made recommendations. However, current mainstream solutions loosely connect the learning of explanation with the learning of recommendation: for example, they are…

Information Retrieval · Computer Science 2021-01-26 Aobo Yang , Nan Wang , Hongbo Deng , Hongning Wang

The rise of Large Language Models (LLMs), such as LLaMA and ChatGPT, has opened new opportunities for enhancing recommender systems through improved explainability. This paper provides a systematic literature review focused on leveraging…

Information Retrieval · Computer Science 2025-01-22 Alan Said

Despite the rapid development of video Large Language Models (LLMs), a comprehensive evaluation is still absent. In this paper, we introduce a unified evaluation that encompasses multiple video tasks, including captioning, question and…

Computer Vision and Pattern Recognition · Computer Science 2023-11-21 Shuailin Li , Yuang Zhang , Yucheng Zhao , Qiuyue Wang , Fan Jia , Yingfei Liu , Tiancai Wang

The importance of recommender systems on the web has grown, especially in the movie industry, with a vast selection of options to watch. To assist users in traversing available items and finding relevant results, recommender systems analyze…

Information Retrieval · Computer Science 2025-07-30 Ali Fallahi , Azam Bastanfard , Amineh Amini , Hadi Saboohi

Text-based explainable recommendation aims to generate natural-language explanations that justify item recommendations, to improve user trust and system transparency. Although recent advances leverage LLMs to produce fluent outputs, a…

Information Retrieval · Computer Science 2026-05-18 Ben Kabongo , Vincent Guigue

Recommender systems play a vital role in helping users discover content in streaming services, but their effectiveness depends on users understanding why items are recommended. In this study, explanations were based solely on item features…

Information Retrieval · Computer Science 2025-05-07 Juan Ahmad , Jonas Hellgren , Alan Said

Human evaluation is indispensable and inevitable for assessing the quality of texts generated by machine learning models or written by humans. However, human evaluation is very difficult to reproduce and its quality is notoriously unstable,…

Computation and Language · Computer Science 2023-05-04 Cheng-Han Chiang , Hung-yi Lee

Recommendation is the task of ranking items (e.g. movies or products) according to individual user needs. Current systems rely on collaborative filtering and content-based techniques, which both require structured training data. We propose…

Computation and Language · Computer Science 2021-12-09 Damien Sileo , Wout Vossen , Robbe Raymaekers

Summary assessment involves evaluating how well a generated summary reflects the key ideas and meaning of the source text, requiring a deep understanding of the content. Large Language Models (LLMs) have been used to automate this process,…

Computation and Language · Computer Science 2025-12-23 Zahra Sadeghi , Evangelos Milios , Frank Rudzicz

Large language models (LLMs) such as ChatGPT have demonstrated superior performance on a variety of natural language processing (NLP) tasks including sentiment analysis, mathematical reasoning and summarization. Furthermore, since these…

Computation and Language · Computer Science 2023-10-18 Shiyuan Huang , Siddarth Mamidanna , Shreedhar Jangam , Yilun Zhou , Leilani H. Gilpin

Large Language Models (LLMs) evaluation is a patchy and inconsistent landscape, and it is becoming clear that the quality of automatic evaluation metrics is not keeping up with the pace of development of generative models. We aim to improve…

Computation and Language · Computer Science 2023-10-24 Andrea Sottana , Bin Liang , Kai Zou , Zheng Yuan

In the rapidly evolving field of Explainable Natural Language Processing (NLP), textual explanations, i.e., human-like rationales, are pivotal for explaining model predictions and enriching datasets with interpretable labels. Traditional…

Computation and Language · Computer Science 2025-11-12 Mahdi Dhaini , Juraj Vladika , Ege Erdogan , Zineb Attaoui , Gjergji Kasneci

This paper investigates how large language models (LLMs) can enhance recommender systems, with a specific focus on Conversational Recommender Systems that leverage user preferences and personalised candidate selections from existing ranking…

Information Retrieval · Computer Science 2023-09-08 Mateo Gutierrez Granada , Dina Zilbershtein , Daan Odijk , Francesco Barile

Evaluating personalized text generated by large language models (LLMs) is challenging, as only the LLM user, i.e., prompt author, can reliably assess the output, but re-engaging the same individuals across studies is infeasible. This paper…

Computation and Language · Computer Science 2025-06-03 Alireza Salemi , Julian Killingback , Hamed Zamani

Explanations accompanied by a recommendation can assist users in understanding the decision made by recommendation systems, which in turn increases a user's confidence and trust in the system. Recently, research has focused on generating…

Computation and Language · Computer Science 2023-08-31 Anthony Colas , Jun Araki , Zhengyu Zhou , Bingqing Wang , Zhe Feng
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