Related papers: Intent Detection at Scale: Tuning a Generic Model …
Pre-trained language models have achieved noticeable performance on the intent detection task. However, due to assigning an identical weight to each sample, they suffer from the overfitting of simple samples and the failure to learn complex…
The rapid evolution of LLMs represents an impactful paradigm shift in digital interaction and content engagement. While they encode vast amounts of human-generated knowledge and excel in processing diverse data types, they often face the…
Accurate trajectory prediction of road agents (e.g., pedestrians, vehicles) is an essential prerequisite for various intelligent systems applications, such as autonomous driving and robotic navigation. Recent research highlights the…
Discovering new intents is a crucial task in dialogue systems. Most existing methods are limited in transferring the prior knowledge from known intents to new intents. They also have difficulties in providing high-quality supervised signals…
Identifying user intents from natural language utterances is a crucial step in conversational systems that has been extensively studied as a supervised classification problem. However, in practice, new intents emerge after deploying an…
Predicting a user's next search query from recent interaction behaviors is a critical problem in modern e-commerce systems, particularly in scenarios where user intent evolves rapidly. Large Language Models (LLMs) offer strong semantic…
Customer service chatbots are conversational systems designed to provide information to customers about products/services offered by different companies. Particularly, intent recognition is one of the core components in the natural language…
Intent is a significant latent factor influencing user-item interaction sequences. Prevalent sequence recommendation models that utilize contrastive learning predominantly rely on single-intent representations to direct the training…
Effective alert diagnosis is essential for ensuring the reliability of large-scale online service systems. However, on-call engineers are often burdened with manually inspecting massive volumes of logs to identify root causes. While various…
Graph-based collaborative filtering has emerged as a powerful paradigm for delivering personalized recommendations. Despite their demonstrated effectiveness, these methods often neglect the underlying intents of users, which constitute a…
Translating configurations between different network devices is a common yet challenging task in modern network operations. This challenge arises in typical scenarios such as replacing obsolete hardware and adapting configurations to…
Systems like Voice-command based conversational agents are characterized by a pre-defined set of skills or intents to perform user specified tasks. In the course of time, newer intents may emerge requiring retraining. However, the newer…
Intent modelling has become an important part of modern dialogue systems. With the rapid expansion of practical dialogue systems and virtual assistants, such as Amazon Alexa, Apple Siri, and Google Assistant, the interest has only…
Intent classification and slot filling are two critical tasks for natural language understanding. Traditionally the two tasks have been deemed to proceed independently. However, more recently, joint models for intent classification and slot…
Intent detection, a fundamental text classification task, aims to identify and label the semantics of user queries, playing a vital role in numerous business applications. Despite the dominance of deep learning techniques in this field, the…
Intent detection is an essential component of task oriented dialogue systems. Over the years, extensive research has been conducted resulting in many state of the art models directed towards resolving user's intents in dialogue. A variety…
Intent-Based Networking (IBN) presents a paradigm shift for network management, by promising to align intents and business objectives with network operations--in an automated manner. However, its practical realization is challenging: 1)…
Being able to recognize words as slots and detect the intent of an utterance has been a keen issue in natural language understanding. The existing works either treat slot filling and intent detection separately in a pipeline manner, or…
This work focuses on in-context data augmentation for intent detection. Having found that augmentation via in-context prompting of large pre-trained language models (PLMs) alone does not improve performance, we introduce a novel approach…
Intent-based networking (IBN) facilitates the representation of consumer expectations in a declarative and domain-independent form. However, mapping intents to service and resource models remains an open challenge. IBN requires handling…