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Improvements in large language models have led to increasing optimism that they can serve as reliable evaluators of natural language generation outputs. In this paper, we challenge this optimism by thoroughly re-evaluating five…

Computation and Language · Computer Science 2025-01-31 Ameya Godbole , Robin Jia

Advances towards more faithful and traceable answers of Large Language Models (LLMs) are crucial for various research and practical endeavors. One avenue in reaching this goal is basing the answers on reliable sources. However, this…

Computation and Language · Computer Science 2024-06-04 Tobias Schimanski , Jingwei Ni , Mathias Kraus , Elliott Ash , Markus Leippold

Long-form question answering (LFQA) poses a challenge as it involves generating detailed answers in the form of paragraphs, which go beyond simple yes/no responses or short factual answers. While existing QA models excel in questions with…

Computation and Language · Computer Science 2023-11-17 Pritom Saha Akash , Kashob Kumar Roy , Lucian Popa , Kevin Chen-Chuan Chang

Recently proposed long-form question answering (QA) systems, supported by large language models (LLMs), have shown promising capabilities. Yet, attributing and verifying their generated abstractive answers can be difficult, and…

Computation and Language · Computer Science 2024-07-02 Tal Schuster , Adam D. Lelkes , Haitian Sun , Jai Gupta , Jonathan Berant , William W. Cohen , Donald Metzler

The goal of this work is to build conversational Question Answering (QA) interfaces for the large body of domain-specific information available in FAQ sites. We present DoQA, a dataset with 2,437 dialogues and 10,917 QA pairs. The dialogues…

Computation and Language · Computer Science 2020-09-08 Jon Ander Campos , Arantxa Otegi , Aitor Soroa , Jan Deriu , Mark Cieliebak , Eneko Agirre

Large language models (LLMs) have shown promise in medical question answering, yet they often overlook the domain-specific expertise that professionals depend on, such as the clinical subject areas (e.g., trauma, airway) and the…

Computation and Language · Computer Science 2025-11-20 Xueren Ge , Sahil Murtaza , Anthony Cortez , Homa Alemzadeh

Professionalism is a crucial yet underexplored dimension of expert communication, particularly in high-stakes domains like finance. This paper investigates how linguistic features can be leveraged to model and evaluate professionalism in…

Computation and Language · Computer Science 2025-07-29 Giulia D'Agostino , Chung-Chi Chen

Question Answering (QA) is a growing area of research, often used to facilitate the extraction of information from within documents. State-of-the-art QA models are usually pre-trained on domain-general corpora like Wikipedia and thus tend…

Computation and Language · Computer Science 2022-12-01 Matthew Maufe , James Ravenscroft , Rob Procter , Maria Liakata

Large language models are playing an increasingly significant role in molecular research, yet existing models often generate erroneous information, posing challenges to accurate molecular comprehension. Traditional evaluation metrics for…

Computation and Language · Computer Science 2024-03-14 Xingyu Lu , He Cao , Zijing Liu , Shengyuan Bai , Leqing Chen , Yuan Yao , Hai-Tao Zheng , Yu Li

Large Language Models (LLMs) are transforming scholarly tasks like search and summarization, but their reliability remains uncertain. Current evaluation metrics for testing LLM reliability are primarily automated approaches that prioritize…

Human-Computer Interaction · Computer Science 2026-02-25 Anna Martin-Boyle , William Humphreys , Martha Brown , Cara Leckey , Harmanpreet Kaur

Multimodal Large Language Models (MLLMs) have significantly advanced document understanding, yet current Doc-VQA evaluations score only the final answer and leave the supporting evidence unchecked. This answer-only approach masks a critical…

Computation and Language · Computer Science 2026-05-14 Dongsheng Ma , Jiayu Li , Zhengren Wang , Yijie Wang , Jiahao Kong , Weijun Zeng , Jutao Xiao , Jie Yang , Wentao Zhang , Bin Wang , Conghui He

Question answering (QA) systems are now available through numerous commercial applications for a wide variety of domains, serving millions of users that interact with them via speech interfaces. However, current benchmarks in QA research do…

Computation and Language · Computer Science 2021-09-27 Fahim Faisal , Sharlina Keshava , Md Mahfuz ibn Alam , Antonios Anastasopoulos

Ambiguous questions are a challenge for Question Answering models, as they require answers that cover multiple interpretations of the original query. To this end, these models are required to generate long-form answers that often combine…

Computation and Language · Computer Science 2023-05-23 Konstantinos Papakostas , Irene Papadopoulou

Expert finding has been well-studied in community question answering (QA) systems in various domains. However, none of these studies addresses expert finding in the legal domain, where the goal is for citizens to find lawyers based on their…

Information Retrieval · Computer Science 2022-04-21 Arian Askari , Suzan Verberne , Gabriella Pasi

Neural abstractive summarization models are prone to generate content inconsistent with the source document, i.e. unfaithful. Existing automatic metrics do not capture such mistakes effectively. We tackle the problem of evaluating…

Computation and Language · Computer Science 2020-10-13 Esin Durmus , He He , Mona Diab

An abundance of datasets and availability of reliable evaluation metrics have resulted in strong progress in factoid question answering (QA). This progress, however, does not easily transfer to the task of long-form QA, where the goal is to…

Computation and Language · Computer Science 2023-01-24 Ivan Stelmakh , Yi Luan , Bhuwan Dhingra , Ming-Wei Chang

The paper introduces a framework for the evaluation of the encoding of factual scientific knowledge, designed to streamline the manual evaluation process typically conducted by domain experts. Inferring over and extracting information from…

Computation and Language · Computer Science 2024-10-21 Magdalena Wysocka , Oskar Wysocki , Maxime Delmas , Vincent Mutel , Andre Freitas

Community Question Answering (cQA) forums are very popular nowadays, as they represent effective means for communities around particular topics to share information. Unfortunately, this information is not always factual. Thus, here we…

Computation and Language · Computer Science 2018-03-09 Tsvetomila Mihaylova , Preslav Nakov , Lluis Marquez , Alberto Barron-Cedeno , Mitra Mohtarami , Georgi Karadzhov , James Glass

Fact-checking is extensively studied in the context of misinformation and disinformation, addressing objective inaccuracies. However, a softer form of misinformation involves responses that are factually correct but lack certain features…

Question-answering (QA) that comes naturally to humans is a critical component in seamless human-computer interaction. It has emerged as one of the most convenient and natural methods to interact with the web and is especially desirable in…

Computation and Language · Computer Science 2022-11-15 Deepak Gupta