Related papers: Unveiling the Life Cycle of User Feedback: Best Pr…
User feedback is becoming an increasingly important source of information for requirements engineering, user interface design, and software engineering in general. Nowadays, user feedback is largely available and easily accessible in social…
Background: It has long been suggested that user feedback, typically written in natural language by end-users, can help issue detection. However, for large-scale online service systems that receive a tremendous amount of feedback, it…
Context: Organizations opt for continuous delivery of incremental updates to deal with uncertainty and minimize waste. However, applying continuous engineering (CSE) practices requires a continuous feedback loop with input from customers…
Computing systems form the backbone of many areas in our society, from manufacturing to traffic control, healthcare, and financial systems. When software plays a vital role in the design, construction, and operation, these systems are…
In the development and evolution of VR ecosystem, platform stakeholders continuously adapt their products in response to user and technical feedback, often reflected in subtle shifts in discussion topics or system updates. A comprehensive…
The number of tools for dynamics simulation has grown in the last years. It is necessary for the robotics community to have elements to ponder which of the available tools is the best for their research. As a complement to an objective and…
Today, software industry has a rapid growth. In order to resist the competition increased by this growth, software projects need to be developed with higher quality and especially user friendly. Therefore, the importance of human-computer…
User experience (UX) has undergone a revolution in collaborative practices, due to tools that enable quick feedback and continuous collaboration with a varied team across a design's lifecycle. However, it is unclear how this shift in…
Usability is an increasing concern in open source software (OSS). Given the recent changes in the OSS landscape, it is imperative to examine the OSS contributors' current valued factors, practices, and challenges concerning usability. We…
Whenever a social media user decides to share a story, she is typically pleased to receive likes, comments, shares, or, more generally, feedback from her followers. As a result, she may feel compelled to use the feedback she receives to…
Listening to user's requirements is crucial to building and maintaining high quality software. Online software user feedback has been shown to contain large amounts of information useful to requirements engineering (RE). Previous studies…
Context: Leadership has been extensively studied in management and agile software development; however, prior research predominantly focuses on formal roles and predefined leadership models, offering limited insight into how leadership is…
Social media platforms bring together content creators and content consumers through recommender systems like newsfeed. The focus of such recommender systems has thus far been primarily on modeling the content consumer preferences and…
Software is vital for the advancement of biology and medicine. Analysis of usage and impact metrics can help developers determine user and community engagement, justify additional funding, encourage additional use, identify unanticipated…
Artificial Intelligence (AI)-powered features have rapidly proliferated across mobile apps in various domains, including productivity, education, entertainment, and creativity. However, how users perceive, evaluate, and critique these AI…
Smart home technology is part of our everyday lives, and this technology is fast-evolving compared to other technologies. The user's feedback is gathered in this paper by conducting expert interviews on how collecting the feedback from the…
System safety refers to a diverse engineering discipline assessing and improving various aspects of safety in socio-technical systems and their software-intensive sub-systems. While system safety has been a vital area of applied research…
New ways of working such as globally distributed development or the integration of self-motivated external developers into software ecosystems will require a better and more comprehensive understanding of developers' feelings, perceptions,…
Large language model-based agents are increasingly applied in the recommendation field due to their extensive knowledge and strong planning capabilities. While prior research has primarily focused on enhancing either the recommendation…
We developed an internet-based questionnaire on spreadsheet use that we administered to a large number of users in several companies and organizations to document how spreadsheets are currently being developed and used in business. In this…