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Computer vision algorithms are being implemented across a breadth of industries to enable technological innovations. In this paper, we study the problem of computer vision based customer tracking in retail industry. To this end, we…

Computer Vision and Pattern Recognition · Computer Science 2020-07-03 Aibek Musaev , Jiangping Wang , Liang Zhu , Cheng Li , Yi Chen , Jialin Liu , Wanqi Zhang , Juan Mei , De Wang

Predicting future consumer behaviour is one of the most challenging problems for large scale retail firms. Accurate prediction of consumer purchase pattern enables better inventory planning and efficient personalized marketing strategies.…

Machine Learning · Computer Science 2020-10-15 Ankur Verma

Video analytics is the practice of combining digital video data with machine learning models to infer various characteristics from that video. This capability has been used for years to detect objects, movement, and the number of customers…

Computer Vision and Pattern Recognition · Computer Science 2023-02-28 Scott Pletcher

Motivated by recent challenges in the deployment of robots into customer-facing roles within retail, this work introduces a study of customer activity in physical stores as a step toward autonomous understanding of shopper intent. We…

Computer Vision and Pattern Recognition · Computer Science 2026-01-06 Luis Yoichi Morales , Francesco Zanlungo , David M. Woollard

A success factor for modern companies in the age of Digital Marketing is to understand how customers think and behave based on their online shopping patterns. While the conventional method of gathering consumer insights through…

Machine Learning · Computer Science 2020-10-07 Sohini Roychowdhury , Wenxi Li , Ebrahim Alareqi , Akhilesh Pandita , Ao Liu , Joakim Soderberg

The knowledge of the number of customers is the pillar of retail business analytics. In our setting, we assume that a portion of customers is monitored and easily counted due to the loyalty program while the rest is not monitored. The…

Applications · Statistics 2020-04-07 Ondřej Sokol , Vladimír Holý

Growing competitiveness and increasing availability of data is generating tremendous interest in data-driven analytics across industries. In the retail sector, stores need targeted guidance to improve both the efficiency and effectiveness…

Applications · Statistics 2018-06-15 Haidar Almohri , Ratna Babu Chinnam , Mark Colosimo

Accurate video annotation plays a vital role in modern retail applications, including customer behavior analysis, product interaction detection, and in-store activity recognition. However, conventional annotation methods heavily rely on…

Computer Vision and Pattern Recognition · Computer Science 2025-06-23 Varun Mannam , Zhenyu Shi

As retailers around the world increase efforts in developing targeted marketing campaigns for different audiences, predicting accurately which customers are most likely to churn ahead of time is crucial for marketing teams in order to…

Machine Learning · Statistics 2023-04-04 Juan Pablo Equihua , Henrik Nordmark , Maged Ali , Berthold Lausen

In the current information era, customer analytics play a key role in the success of any business. Since customer demographics primarily dictate their preferences, identification and utilization of age & gender information of customers in…

Computer Vision and Pattern Recognition · Computer Science 2025-03-04 Earnest Paul Ijjina , Goutham Kanahasabai , Aniruddha Srinivas Joshi

The analysis of sales information, is a vital step in designing an effective marketing strategy. This work proposes a novel approach to analyse the shopping behaviour of customers to identify their purchase patterns. An extended version of…

Computers and Society · Computer Science 2025-03-04 Earnest Paul Ijjina , Aniruddha Srinivas Joshi , Goutham Kanahasabai , Keerthi Priyanka P

Retailers have long been searching for ways to effectively understand their customers' behaviour in order to provide a smooth and pleasant shopping experience that attracts more customers everyday and maximises their revenue, consequently.…

Computer Vision and Pattern Recognition · Computer Science 2019-06-27 Mohammad Mahdi Kazemi Moghaddam , Ehsan Abbasnejad , Javen Shi

The aim of this paper is to present an integrated system consisted of a RGB-D camera and a software able to monitor shoppers in intelligent retail environments. We propose an innovative low cost smart system that can understand the…

Computer Vision and Pattern Recognition · Computer Science 2015-08-28 Daniele Liciotti , Marco Contigiani , Emanuele Frontoni , Adriano Mancini , Primo Zingaretti , Valerio Placidi

Customer purchasing behavior analysis plays a key role in developing insightful communication strategies between online vendors and their customers. To support the recent increase in online shopping trends, in this work, we present a…

Machine Learning · Computer Science 2021-02-03 Sohini Roychowdhury , Ebrahim Alareqi , Wenxi Li

The in-depth analysis of human behavior has been increasingly recognized as a crucial means for disclosing interior driving forces, causes and impact on businesses in handling many challenging issues. The modeling and analysis of behaviors…

Social and Information Networks · Computer Science 2020-07-31 Longbing Cao

Multi-agent systems offer a new and exciting way of understanding the world of work. We apply agent-based modeling and simulation to investigate a set of problems in a retail context. Specifically, we are working to understand the…

Artificial Intelligence · Computer Science 2013-05-30 Peer-Olaf Siebers , Uwe Aickelin , Helen Celia , Chris Clegg

With the prevalence of e-commence websites and the ease of online shopping, consumers are embracing huge amounts of various options in products. Undeniably, shopping is one of the most essential activities in our society and studying…

Computer Vision and Pattern Recognition · Computer Science 2017-02-23 Kuan-Ting Chen , Jiebo Luo

Animal behavior serves as a reliable indicator of the adaptation of organisms to their environment and their overall well-being. Through rigorous observation of animal actions and interactions, researchers and observers can glean valuable…

Machine Learning · Computer Science 2024-05-24 Edoardo Fazzari , Donato Romano , Fabrizio Falchi , Cesare Stefanini

The categorization of retail products is essential for the business decision-making process. It is a common practice to classify products based on their quantitative and qualitative characteristics. In this paper we use a purely data-driven…

Applications · Statistics 2024-05-09 Vladimír Holý , Ondřej Sokol , Michal Černý

The article focuses on researching a system for processing and analyzing tracking data based on RFID technology to study the customer journey in retail. It examines the evolution of RFID technology, its key operating principles, and modern…

Databases · Computer Science 2025-09-29 Marina Kholod
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