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Online health communities (OHCs) offer the promise of connecting with supportive peers. Forming these connections first requires finding relevant peers - a process that can be time-consuming. Peer recommendation systems are a computational…

Human-Computer Interaction · Computer Science 2025-01-28 Zachary Levonian , Matthew Zent , Ngan Nguyen , Matthew McNamara , Loren Terveen , Svetlana Yarosh

Peer support is critical to managing chronic health conditions. Online health communities (OHCs) enable patients and caregivers to connect with similar others, yet their large scale makes it challenging to find the most relevant peers and…

Human-Computer Interaction · Computer Science 2026-03-13 Pronob Kumar Barman , James R. Foulds , Tera L. Reynolds

What characterizes influential users in online health communities (OHCs)? We hypothesize that (1) the emotional support received by OHC members can be assessed from their sentiment ex-pressed in online interactions, and (2) such assessments…

Social and Information Networks · Computer Science 2012-12-07 Kang Zhao , Greta Greer , Baojun Qiu , Prasenjit Mitra , Kenneth Portier , John Yen

Online mental health communities (OMHCs) are an effective and accessible channel to give and receive social support for individuals with mental and emotional issues. However, a key challenge on these platforms is finding suitable partners…

Human-Computer Interaction · Computer Science 2023-03-21 Yuhan Liu , Anna Fang , Glen Moriarty , Robert Kraut , Haiyi Zhu

Social support in online mental health communities (OMHCs) is an effective and accessible way of managing mental wellbeing. In this process, sharing emotional supports is considered crucial to the thriving social supports in OMHCs, yet…

Human-Computer Interaction · Computer Science 2022-02-22 Donghoon Shin , Subeen Park , Esther Hehsun Kim , Soomin Kim , Jinwook Seo , Hwajung Hong

Online Mental Health Communities (OMHCs) provide crucial peer and expert support, yet many posts remain unanswered due to missing support attributes that signal the need for help. We present a novel framework that identifies these gaps and…

Computation and Language · Computer Science 2025-08-26 Bhagesh Gaur , Karan Gupta , Aseem Srivastava , Manish Gupta , Md Shad Akhtar

Generative AI (GenAI) is increasingly being integrated into the online ecosystem, including online health communities (OHCs), where people with diverse health conditions exchange social support. For example, in OHCs, support providers are…

Online mental health communities (OMHCs) offer rich posts and comments for viewers, who do not directly participate in the communications, to seek social support from others' experience. However, viewers could face challenges in finding…

Human-Computer Interaction · Computer Science 2024-12-02 Shiwei Wu , Mingxiang Wang , Chuhan Shi , Zhenhui Peng

Online health communities (OHCs) are vital for fostering peer support and improving health outcomes. Support groups within these platforms can provide more personalized and cohesive peer support, yet traditional support group formation…

Information Retrieval · Computer Science 2026-03-31 Pronob Kumar Barman , Tera L. Reynolds , James Foulds

Recommender systems increasingly suffer from echo chambers and user homogenization, systemic distortions arising from the dynamic interplay between algorithmic recommendations and human behavior. While prior work has studied these phenomena…

Social and Information Networks · Computer Science 2025-08-18 Ming Tang , Xiaowen Huang , Jitao Sang

Online Health Communities (OHCs) are known to provide substantial emotional and informational support to patients and family caregivers facing life-threatening diagnoses like cancer and other illnesses, injuries, or chronic conditions. Yet…

Human-Computer Interaction · Computer Science 2020-05-26 C. Estelle Smith , Zachary Levonian , Haiwei Ma , Robert Giaquinto , Gemma Lein-Mcdonough , Zixuan Li , Susan O'Conner-Von , Svetlana Yarosh

Users of online dating sites are facing information overload that requires them to manually construct queries and browse huge amount of matching user profiles. This becomes even more problematic for multimedia profiles. Although matchmaking…

Information Retrieval · Computer Science 2007-05-23 Lukas Brozovsky , Vaclav Petricek

Online support communities have become vital spaces offering varied forms of support to individuals facing mental health challenges. Despite the proliferation of platforms with distinct technical structures, little is known about how these…

Human-Computer Interaction · Computer Science 2026-02-24 Han Li

Huge volumes of patient queries are daily generated on online health forums, rendering manual doctor allocation a labor-intensive task. To better help patients, this paper studies a novel task of doctor recommendation to enable automatic…

Computation and Language · Computer Science 2022-03-15 Xiaoxin Lu , Yubo Zhang , Jing Li , Shi Zong

Our paper investigates the use of discourse embedding techniques to develop a community recommendation system that focuses on mental health support groups on social media. Social media platforms provide a means for users to anonymously…

Information Retrieval · Computer Science 2023-07-11 Hy Dang , Bang Nguyen , Noah Ziems , Meng Jiang

Recommender systems have fulfilled an important role in everyday life. Recommendations such as news by Google, videos by Netflix, goods by e-commerce providers, etc. have heavily changed everyones lifestyle. Health domains contain similar…

Information Retrieval · Computer Science 2020-07-28 Jia Su , Yi Guan , Yuge Li , Weile Chen , He Lv , Yageng Yan

Digital platforms such as social media and e-commerce websites adopt Recommender Systems to provide value to the user. However, the social consequences deriving from their adoption are still unclear. Many scholars argue that recommenders…

Information Retrieval · Computer Science 2024-09-26 Erica Coppolillo , Simone Mungari , Ettore Ritacco , Francesco Fabbri , Marco Minici , Francesco Bonchi , Giuseppe Manco

Identifying topics of discussions in online health communities (OHC) is critical to various applications, but can be difficult because topics of OHC content are usually heterogeneous and domain-dependent. In this paper, we provide a…

Computation and Language · Computer Science 2016-04-08 Shaodian Zhang , Edouard Grave , Elizabeth Sklar , Noemie Elhadad

Recommender Systems (RS) currently represent a fundamental tool in online services, especially with the advent of Online Social Networks (OSN). In this case, users generate huge amounts of contents and they can be quickly overloaded by…

Information Retrieval · Computer Science 2023-07-06 Mattia Giovanni Campana , Franca Delmastro

The ongoing rapid expansion of the Internet greatly increases the necessity of effective recommender systems for filtering the abundant information. Extensive research for recommender systems is conducted by a broad range of communities…

Physics and Society · Physics 2015-06-04 Linyuan Lü , Matus Medo , Chi Ho Yeung , Yi-Cheng Zhang , Zi-Ke Zhang , Tao Zhou
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