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In this paper, we present a deep reinforcement learning (RL) framework for iterative dialog policy optimization in end-to-end task-oriented dialog systems. Popular approaches in learning dialog policy with RL include letting a dialog agent…

Computation and Language · Computer Science 2017-09-20 Bing Liu , Ian Lane

Reinforcement Learning (RL) has been witnessed its potential for training a dialogue policy agent towards maximizing the accumulated rewards given from users. However, the reward can be very sparse for it is usually only provided at the end…

Computation and Language · Computer Science 2021-11-03 Hongru Wang , Huimin Wang , Zezhong Wang , Kam-Fai Wong

Reinforcement learning (RL) can enable task-oriented dialogue systems to steer the conversation towards successful task completion. In an end-to-end setting, a response can be constructed in a word-level sequential decision making process…

Computation and Language · Computer Science 2020-11-19 Nurul Lubis , Christian Geishauser , Michael Heck , Hsien-chin Lin , Marco Moresi , Carel van Niekerk , Milica Gašić

Training a task-completion dialogue agent via reinforcement learning (RL) is costly because it requires many interactions with real users. One common alternative is to use a user simulator. However, a user simulator usually lacks the…

Computation and Language · Computer Science 2018-05-24 Baolin Peng , Xiujun Li , Jianfeng Gao , Jingjing Liu , Kam-Fai Wong , Shang-Yu Su

Defining action spaces for conversational agents and optimizing their decision-making process with reinforcement learning is an enduring challenge. Common practice has been to use handcrafted dialog acts, or the output vocabulary, e.g. in…

Computation and Language · Computer Science 2019-04-16 Tiancheng Zhao , Kaige Xie , Maxine Eskenazi

In spoken dialogue systems, we aim to deploy artificial intelligence to build automated dialogue agents that can converse with humans. A part of this effort is the policy optimisation task, which attempts to find a policy describing how to…

Computation and Language · Computer Science 2018-02-13 Gellért Weisz , Paweł Budzianowski , Pei-Hao Su , Milica Gašić

The next step for intelligent dialog agents is to escape their role as silent bystanders and become proactive. Well-defined proactive behavior may improve human-machine cooperation, as the agent takes a more active role during interaction…

Computation and Language · Computer Science 2023-06-23 Matthias Kraus , Nicolas Wagner , Ron Riekenbrauck , Wolfgang Minker

Many studies have applied reinforcement learning to train a dialog policy and show great promise these years. One common approach is to employ a user simulator to obtain a large number of simulated user experiences for reinforcement…

Computation and Language · Computer Science 2020-04-24 Ryuichi Takanobu , Runze Liang , Minlie Huang

Reinforcement Learning (RL) enables an intelligent agent to optimise its performance in a task by continuously taking action from an observed state and receiving a feedback from the environment in form of rewards. RL typically uses tables…

Artificial Intelligence · Computer Science 2025-01-28 Alberto Castagna

In this paper, we present a neural network based task-oriented dialogue system that can be optimized end-to-end with deep reinforcement learning (RL). The system is able to track dialogue state, interface with knowledge bases, and…

Computation and Language · Computer Science 2017-12-04 Bing Liu , Gokhan Tur , Dilek Hakkani-Tur , Pararth Shah , Larry Heck

Dialogue policy learning for task-oriented dialogue systems has enjoyed great progress recently mostly through employing reinforcement learning methods. However, these approaches have become very sophisticated. It is time to re-evaluate it.…

Computation and Language · Computer Science 2020-09-22 Ziming Li , Julia Kiseleva , Maarten de Rijke

Open domain dialog systems face the challenge of being repetitive and producing generic responses. In this paper, we demonstrate that by conditioning the response generation on interpretable discrete dialog attributes and composed…

Machine Learning · Computer Science 2019-09-17 Chinnadhurai Sankar , Sujith Ravi

Recent advances in deep Reinforcement Learning (RL) have created unprecedented opportunities for intelligent automation, where a machine can autonomously learn an optimal policy for performing a given task. However, current deep RL…

Machine Learning · Computer Science 2021-05-27 Zohreh Raziei , Mohsen Moghaddam

Dialog policies, which determine a system's action based on the current state at each dialog turn, are crucial to the success of the dialog. In recent years, reinforcement learning (RL) has emerged as a promising option for dialog policy…

Dialogue Policy Learning is a key component in a task-oriented dialogue system (TDS) that decides the next action of the system given the dialogue state at each turn. Reinforcement Learning (RL) is commonly chosen to learn the dialogue…

Computation and Language · Computer Science 2023-11-09 Wai-Chung Kwan , Hongru Wang , Huimin Wang , Kam-Fai Wong

Reinforcement Learning (RL) methods have emerged as a popular choice for training an efficient and effective dialogue policy. However, these methods suffer from sparse and unstable reward signals returned by a user simulator only when a…

Artificial Intelligence · Computer Science 2020-09-18 Ziming Li , Sungjin Lee , Baolin Peng , Jinchao Li , Julia Kiseleva , Maarten de Rijke , Shahin Shayandeh , Jianfeng Gao

Reinforcement Learning (RL) is a semi-supervised learning paradigm which an agent learns by interacting with an environment. Deep learning in combination with RL provides an efficient method to learn how to interact with the environment is…

Sound · Computer Science 2022-03-30 Thejan Rajapakshe , Rajib Rana , Sara Khalifa , Björn W. Schuller , Jiajun Liu

Effective human-agent collaboration is increasingly prevalent in real-world applications. Current trends in such collaborations are predominantly unidirectional, with users providing instructions or posing questions to agents, where agents…

Artificial Intelligence · Computer Science 2025-12-16 Emre Can Acikgoz , Jinoh Oh , Jie Hao , Joo Hyuk Jeon , Heng Ji , Dilek Hakkani-Tür , Gokhan Tur , Xiang Li , Chengyuan Ma , Xing Fan

Transformers have been the dominant architecture for Speech Translation in recent years, achieving significant improvements in translation quality. Since speech signals are longer than their textual counterparts, and due to the quadratic…

Computation and Language · Computer Science 2023-03-15 Ioannis Tsiamas , Gerard I. Gállego , José A. R. Fonollosa , Marta R. Costa-jussà

Dialogue policy plays an important role in task-oriented spoken dialogue systems. It determines how to respond to users. The recently proposed deep reinforcement learning (DRL) approaches have been used for policy optimization. However,…

Computation and Language · Computer Science 2019-05-28 Lu Chen , Zhi Chen , Bowen Tan , Sishan Long , Milica Gasic , Kai Yu
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