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Emotions at work have long been identified as critical signals of work motivations, status, and attitudes, and as predictors of various work-related outcomes. When more and more employees work remotely, these emotional signals of workers…

Machine Learning · Computer Science 2022-01-28 Xuan Lu , Wei Ai , Zhenpeng Chen , Yanbin Cao , Qiaozhu Mei

Emoji is becoming a ubiquitous language and gaining worldwide popularity in recent years including the field of software engineering (SE). As nonverbal cues, emojis are widely used in user understanding tasks such as sentiment analysis, but…

Computers and Society · Computer Science 2018-12-13 Xuan Lu , Yanbin Cao , Zhenpeng Chen , Xuanzhe Liu

Context: Open source software development has become more social and collaborative, especially with the rise of social coding platforms like GitHub. Since 2016, GitHub started to support more informal methods such as emoji reactions, with…

Software Engineering · Computer Science 2021-08-19 Teyon Son , Tao Xiao , Dong Wang , Raula Gaikovina Kula , Takashi Ishio , Kenichi Matsumoto

Developer communities increasingly rely on emoji reactions to communicate, but we know little about how these emotional signals spread and influence technical discussions. We analyzed 2,098 GitHub issues and pull requests across 50 popular…

Human-Computer Interaction · Computer Science 2025-11-05 Obada Kraishan

Open source software development has become more social and collaborative, evident GitHub. Since 2016, GitHub started to support more informal methods such as emoji reactions, with the goal to reduce commenting noise when reviewing any code…

Software Engineering · Computer Science 2023-07-17 Dong Wang , Tao Xiao , Teyon Son , Raula Gaikovina Kula , Takashi Ishio , Yasutaka Kamei , Kenichi Matsumoto

Recently, GitHub introduced a new social feature, named reactions, which are "pictorial characters" similar to emoji symbols widely used nowadays in text-based communications. Particularly, GitHub users can use a pre-defined set of such…

Software Engineering · Computer Science 2019-10-02 Hudson Borges , Rodrigo Brito , Marco Tulio Valente

Sentiment analysis has various application scenarios in software engineering (SE), such as detecting developers' emotions in commit messages and identifying their opinions on Q&A forums. However, commonly used out-of-the-box sentiment…

Software Engineering · Computer Science 2019-07-05 Zhenpeng Chen , Yanbin Cao , Xuan Lu , Qiaozhu Mei , Xuanzhe Liu

Online writing lacks the non-verbal cues present in face-to-face communication, which provide additional contextual information about the utterance, such as the speaker's intention or affective state. To fill this void, a number of…

Computation and Language · Computer Science 2015-10-30 Umashanthi Pavalanathan , Jacob Eisenstein

Emojis and emoticons serve as non-verbal cues and are increasingly prevalent across various platforms, including Modern Code Review. These cues often carry emotive or instructive weight for developers. Our study dives into the utility of…

Software Engineering · Computer Science 2024-08-28 Sharif Ahmed , Nasir U. Eisty

Emojis, as a new way of conveying nonverbal cues, are widely adopted in computer-mediated communications. In this paper, first from a message sender perspective, we focus on people's motives in using four types of emojis -- positive,…

Computation and Language · Computer Science 2017-03-09 Tianran Hu , Han Guo , Hao Sun , Thuy-vy Thi Nguyen , Jiebo Luo

Emojis are widely used in online financial communication, but it is unclear whether they provide transferable sentiment signals across languages, platforms, and asset communities. This study examines the extent to which emoji usage,…

Computation and Language · Computer Science 2026-05-12 Ahmed Mahrous , Roberto Di Pietro

Emotions play a significant role in teamwork and collaborative activities like software development. While researchers have analyzed developer emotions in various software artifacts (e.g., issues, pull requests), few studies have focused on…

Software Engineering · Computer Science 2023-11-09 Amirali Sajadi , Kostadin Damevski , Preetha Chatterjee

Over the past decade, emoji have emerged as a new and widespread form of digital communication, spanning diverse social networks and spoken languages. We propose to treat these ideograms as a new modality in their own right, distinct in…

Computation and Language · Computer Science 2018-02-05 Spencer Cappallo , Stacey Svetlichnaya , Pierre Garrigues , Thomas Mensink , Cees G. M. Snoek

Emojis have become ubiquitous in digital communication, due to their visual appeal as well as their ability to vividly convey human emotion, among other factors. The growing prominence of emojis in social media and other instant messaging…

Computation and Language · Computer Science 2021-01-05 Abu Awal Md Shoeb , Gerard de Melo

Emoticons are indispensable in online communications. With users' growing needs for more customized and expressive emoticons, recent messaging applications begin to support (limited) multi-modal emoticons: e.g., enhancing emoticons with…

Human-Computer Interaction · Computer Science 2021-12-28 Pengcheng An , Ziqi Zhou , Qing Liu , Yifei Yin , Linghao Du , Da-Yuan Huang , Jian Zhao

Social media platforms have become central to modern communication, yet they also harbor offensive content that challenges platform safety and inclusivity. While prior research has primarily focused on textual indicators of offense, the…

Computation and Language · Computer Science 2025-06-03 Yuhang Zhou , Yimin Xiao , Wei Ai , Ge Gao

Previous research has traditionally analyzed emoji sentiment from the point of view of the reader of the content not the author. Here, we analyze emoji sentiment from the point of view of the author and present a emoji sentiment benchmark…

Information Retrieval · Computer Science 2018-01-11 Jose Berengueres , Dani Castro

The ever-increasing complexity of modern software engineering projects makes the usage of automated assistants imperative. Bots can be used to complete repetitive tasks during development and testing, as well as promoting communication…

Software Engineering · Computer Science 2021-03-18 Samaneh Saadat , Natalia Colmenares , Gita Sukthankar

Emojis, which encapsulate semantics beyond mere words or phrases, have become prevalent in social network communications. This has spurred increasing scholarly interest in exploring their attributes and functionalities. However,…

Computation and Language · Computer Science 2025-04-08 Yuhang Zhou , Paiheng Xu , Xiyao Wang , Xuan Lu , Ge Gao , Wei Ai

In the absence of nonverbal cues during messaging communication, users express part of their emotions using emojis. Thus, having emojis in the vocabulary of text messaging language models can significantly improve many natural language…

Computation and Language · Computer Science 2022-09-21 Moeen Mostafavi , Mahsa Pahlavikhah Varnosfaderani , Fateme Nikseresht , Seyed Ahmad Mansouri
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