Related papers: Adapting Text-based Dialogue State Tracker for Spo…

Speech-based virtual assistants, such as Amazon Alexa, Google assistant, and Apple Siri, typically convert users' audio signals to text data through automatic speech recognition (ASR) and feed the text to downstream dialog models for…

We tackle the Dialogue Belief State Tracking(DST) problem of task-oriented conversational systems. Recent approaches to this problem leveraging Transformer-based models have yielded great results. However, training these models is…

Existing approaches to Dialogue State Tracking (DST) rely on turn level dialogue state annotations, which are expensive to acquire in large scale. In call centers, for tasks like managing bookings or subscriptions, the user goal can be…

The advent and fast development of neural networks have revolutionized the research on dialogue systems and subsequently have triggered various challenges regarding their automatic evaluation. Automatic evaluation of open-domain dialogue…

In this work, we approach spoken Dialogue State Tracking (DST) by bridging the representation spaces of speech encoders and LLMs via a small connector module, with a focus on fully open-sourced and open-data components (WavLM-large, OLMo).…

End-to-end spoken dialogue state tracking (DST) is made difficult by the tandem of having to handle speech input and data scarcity. Combining speech foundation encoders and large language models has been proposed in recent work as to…

Recent research on dialogue state tracking (DST) focuses on methods that allow few- and zero-shot transfer to new domains or schemas. However, performance gains heavily depend on aggressive data augmentation and fine-tuning of ever larger…

This paper is concerned with dialogue state tracking (DST) in a task-oriented dialogue system. Building a DST module that is highly effective is still a challenging issue, although significant progresses have been made recently. This paper…

The Dialog State Tracking Challenge 4 (DSTC 4) proposes several pilot tasks. In this paper, we focus on the spoken language understanding pilot task, which consists of tagging a given utterance with speech acts and semantic slots. We…

This paper introduces the Ninth Dialog System Technology Challenge (DSTC-9). This edition of the DSTC focuses on applying end-to-end dialog technologies for four distinct tasks in dialog systems, namely, 1. Task-oriented dialog Modeling…

Most prior work on task-oriented dialogue systems are restricted to limited coverage of domain APIs. However, users oftentimes have requests that are out of the scope of these APIs. This work focuses on responding to these…

Performance of spoken language understanding (SLU) can be degraded with automatic speech recognition (ASR) errors. We propose a novel approach to improve SLU robustness by randomly corrupting clean training text with an ASR error simulator,…

Dialogue state modules are a useful component in a task-oriented dialogue system. Traditional methods find dialogue states by manually labeling training corpora, upon which neural models are trained. However, the labeling process can be…

With increasing demand for and adoption of virtual assistants, recent work has investigated ways to accelerate bot schema design through the automatic induction of intents or the induction of slots and dialogue states. However, a lack of…

We present a knowledge-grounded dialog system developed for the ninth Dialog System Technology Challenge (DSTC9) Track 1 - Beyond Domain APIs: Task-oriented Conversational Modeling with Unstructured Knowledge Access. We leverage transfer…

Task-oriented dialogue systems in industry settings need to have high conversational capability, be easily adaptable to changing situations and conform to business constraints. This paper describes a 3-step procedure to develop a…

Scalability for handling unknown slot values is a important problem in dialogue state tracking (DST). As far as we know, previous scalable DST approaches generally rely on either the candidate generation from slot tagging output or the span…

End-to-end training of neural networks is a promising approach to automatic construction of dialog systems using a human-to-human dialog corpus. Recently, Vinyals et al. tested neural conversation models using OpenSubtitles. Lowe et al.…

Large language models (LLMs) have demonstrated self-improvement capabilities via feedback and refinement, but current small language models (SLMs) have had limited success in this area. Existing correction approaches often rely on…

Multi-domain dialogue state tracking (DST) is a critical component for conversational AI systems. The domain ontology (i.e., specification of domains, slots, and values) of a conversational AI system is generally incomplete, making the…