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In this paper, we study context-response matching with pre-trained contextualized representations for multi-turn response selection in retrieval-based chatbots. Existing models, such as Cove and ELMo, are trained with limited context (often…

Computation and Language · Computer Science 2019-06-05 Chongyang Tao , Wei Wu , Can Xu , Yansong Feng , Dongyan Zhao , Rui Yan

End-to-end learning framework is useful for building dialog systems for its simplicity in training and efficiency in model updating. However, current end-to-end approaches only consider user semantic inputs in learning and under-utilize…

Computation and Language · Computer Science 2019-07-04 Weiyan Shi , Zhou Yu

Identifying emotion from speech is a non-trivial task pertaining to the ambiguous definition of emotion itself. In this work, we adopt a feature-engineering based approach to tackle the task of speech emotion recognition. Formalizing our…

Machine Learning · Computer Science 2019-04-15 Gaurav Sahu

Semantic caching significantly reduces computational costs and improves efficiency by storing and reusing large language model (LLM) responses. However, existing systems rely primarily on matching individual queries, lacking awareness of…

Computation and Language · Computer Science 2025-07-16 Jianxin Yan , Wangze Ni , Lei Chen , Xuemin Lin , Peng Cheng , Zhan Qin , Kui Ren

Multimodal emotion recognition in conversation (MERC), the task of identifying the emotion label for each utterance in a conversation, is vital for developing empathetic machines. Current MLLM-based MERC studies focus mainly on capturing…

Computation and Language · Computer Science 2025-04-01 Yumeng Fu , Junjie Wu , Zhongjie Wang , Meishan Zhang , Yulin Wu , Bingquan Liu

Emotion Recognition in Conversation~(ERC) across modalities is of vital importance for a variety of applications, including intelligent healthcare, artificial intelligence for conversation, and opinion mining over chat history. The crux of…

Computation and Language · Computer Science 2023-06-07 Xingwei Liang , You Zou , Ruifeng Xu

In this paper, we address the task of utterance level emotion recognition in conversations using commonsense knowledge. We propose COSMIC, a new framework that incorporates different elements of commonsense such as mental states, events,…

Computation and Language · Computer Science 2020-10-07 Deepanway Ghosal , Navonil Majumder , Alexander Gelbukh , Rada Mihalcea , Soujanya Poria

The emotion recognition in conversation (ERC) task aims to predict the emotion label of an utterance in a conversation. Since the dependencies between speakers are complex and dynamic, which consist of intra- and inter-speaker dependencies,…

Computation and Language · Computer Science 2022-06-08 Yinan Bao , Qianwen Ma , Lingwei Wei , Wei Zhou , Songlin Hu

Valuable decisions and highly prioritized analysis now depend on applications such as facial biometrics, social media photo tagging, and human robots interactions. However, the ability to successfully deploy such applications is based on…

Computer Vision and Pattern Recognition · Computer Science 2026-05-29 Martha Teiko Teye , Yaw Marfo Missah , Emmanuel Ahene , Twum Frimpong , Auxane Boch

The prevalence of mental disorders has become a significant issue, leading to the increased focus on Emotional Support Conversation as an effective supplement for mental health support. Existing methods have achieved compelling results,…

Computation and Language · Computer Science 2023-10-12 Mengzhao Jia , Qianglong Chen , Liqiang Jing , Dawei Fu , Renyu Li

Speech emotion recognition (SER) classifies audio into emotion categories such as Happy, Angry, Fear, Disgust and Neutral. While Speech Emotion Recognition (SER) is a common application for popular languages, it continues to be a problem…

Sound · Computer Science 2022-11-17 Zihan Wang , Qi Meng , HaiFeng Lan , XinRui Zhang , KeHao Guo , Akshat Gupta

Previous work on emotion recognition demonstrated a synergistic effect of combining several modalities such as auditory, visual, and transcribed text to estimate the affective state of a speaker. Among these, the linguistic modality is…

Computation and Language · Computer Science 2019-03-01 Egor Lakomkin , Mohammad Ali Zamani , Cornelius Weber , Sven Magg , Stefan Wermter

Recent advancements in transformer-based speech representation models have greatly transformed speech processing. However, there has been limited research conducted on evaluating these models for speech emotion recognition (SER) across…

Computation and Language · Computer Science 2023-08-21 Anant Singh , Akshat Gupta

Speech Emotion Recognition (SER) presents a significant yet persistent challenge in human-computer interaction. While deep learning has advanced spoken language processing, achieving high performance on limited datasets remains a critical…

Audio and Speech Processing · Electrical Eng. & Systems 2025-09-03 Tai Vu

Memory is fundamental to social interaction, enabling humans to recall meaningful past experiences and adapt their behavior accordingly based on the context. However, most current social robots and embodied agents rely on non-selective,…

Artificial Intelligence · Computer Science 2026-04-15 Hangyeol Kang , Slava Voloshynovskiy , Nadia Magnenat Thalmann

Expressing and identifying emotions through facial and physical expressions is a significant part of social interaction. Emotion recognition is an essential task in computer vision due to its various applications and mainly for allowing a…

Computer Vision and Pattern Recognition · Computer Science 2021-12-15 Willams Costa , David Macêdo , Cleber Zanchettin , Lucas S. Figueiredo , Veronica Teichrieb

One of the first steps in the utterance interpretation pipeline of many task-oriented conversational AI systems is to identify user intents and the corresponding slots. Since data collection for machine learning models for this task is…

Computation and Language · Computer Science 2019-04-03 Sebastian Schuster , Sonal Gupta , Rushin Shah , Mike Lewis

Language understanding (LU) and dialogue policy learning are two essential components in conversational systems. Human-human dialogues are not well-controlled and often random and unpredictable due to their own goals and speaking habits.…

Computation and Language · Computer Science 2017-10-03 Ta-Chung Chi , Po-Chun Chen , Shang-Yu Su , Yun-Nung Chen

Emotion is intrinsic to humans and consequently emotion understanding is a key part of human-like artificial intelligence (AI). Emotion recognition in conversation (ERC) is becoming increasingly popular as a new research frontier in natural…

Computation and Language · Computer Science 2019-05-09 Soujanya Poria , Navonil Majumder , Rada Mihalcea , Eduard Hovy

Many studies on dialog emotion analysis focus on utterance-level emotion only. These models hence are not optimized for dialog-level emotion detection, i.e. to predict the emotion category of a dialog as a whole. More importantly, these…

Computation and Language · Computer Science 2022-03-24 Yequan Wang , Xuying Meng , Yiyi Liu , Aixin Sun , Yao Wang , Yinhe Zheng , Minlie Huang