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Everyday conversations require understanding everyday events, which in turn, requires understanding temporal commonsense concepts interwoven with those events. Despite recent progress with massive pre-trained language models (LMs) such as…

Computation and Language · Computer Science 2021-06-09 Lianhui Qin , Aditya Gupta , Shyam Upadhyay , Luheng He , Yejin Choi , Manaal Faruqui

Neural task-oriented dialogue systems often struggle to smoothly interface with a knowledge base. In this work, we seek to address this problem by proposing a new neural dialogue agent that is able to effectively sustain grounded,…

Computation and Language · Computer Science 2017-07-17 Mihail Eric , Christopher D. Manning

Target-guided open-domain conversation aims to proactively and naturally guide a dialogue agent or human to achieve specific goals, topics or keywords during open-ended conversations. Existing methods mainly rely on single-turn datadriven…

Computation and Language · Computer Science 2020-03-09 Jinghui Qin , Zheng Ye , Jianheng Tang , Xiaodan Liang

It may be difficult for some individuals to open up and share their thoughts and feelings in front of a mental health expert. For those who are more at ease with a virtual agent, conversational agents can serve as an intermediate step in…

Computation and Language · Computer Science 2021-11-17 Harsh Sakhrani , Saloni Parekh , Shubham Mahajan

This paper presents TAMUSA-Chat, a research-oriented framework for building domain-adapted large language model conversational systems. The work addresses critical challenges in adapting general-purpose foundation models to institutional…

Computation and Language · Computer Science 2026-03-12 Izzat Alsmadi , Anas Alsobeh

AI-driven chatbots such as ChatGPT have caused a tremendous hype lately. For BPM applications, several applications for AI-driven chatbots have been identified to be promising to generate business value, including explanation of process…

Computation and Language · Computer Science 2024-01-19 Nataliia Klievtsova , Janik-Vasily Benzin , Timotheus Kampik , Juergen Mangler , Stefanie Rinderle-Ma

Despite recent improvements in open-domain dialogue models, state of the art models are trained and evaluated on short conversations with little context. In contrast, the long-term conversation setting has hardly been studied. In this work…

Computation and Language · Computer Science 2021-07-19 Jing Xu , Arthur Szlam , Jason Weston

Software development is a complex endeavor that depends on a wide variety of contextual factors involving a large amount of distributed information. This knowledge could include: technology-related tasks, software operating environments and…

Software Engineering · Computer Science 2020-06-04 Glaucia Melo , Edith Law , Paulo Alencar , Don Cowan

While end-to-end neural conversation models have led to promising advances in reducing hand-crafted features and errors induced by the traditional complex system architecture, they typically require an enormous amount of data due to the…

Computation and Language · Computer Science 2018-01-10 Sungjin Lee

AI companion chatbots, such as those offered by Replika and CharacterAI, increasingly function as always-available companions that provide empathy, validation, and support. While these systems appear to meet basic needs for connection,…

Social and Information Networks · Computer Science 2025-12-24 Minh Duc Chu , Patrick Gerard , Kshitij Pawar , Charles Bickham , Kristina Lerman

In open-domain conversational systems, it is important but challenging to leverage background knowledge. We can use the incorporation of knowledge to make the generation of dialogue controllable, and can generate more diverse sentences that…

Artificial Intelligence · Computer Science 2021-05-06 Cheng Luo , Dayiheng Liu , Chanjuan Li , Li Lu , Jiancheng Lv

Long-term, open-domain dialogue capabilities are essential for chatbots aiming to recall past interactions and demonstrate emotional intelligence (EI). Yet, most existing research relies on synthetic, LLM-generated data, leaving open…

Computation and Language · Computer Science 2025-02-20 Dong-Ho Lee , Adyasha Maharana , Jay Pujara , Xiang Ren , Francesco Barbieri

Many efforts have been made to construct dialog systems for different types of conversations, such as task-oriented dialog (TOD) and open-domain dialog (ODD). To better mimic human-level conversations that usually fuse various dialog modes,…

Computation and Language · Computer Science 2023-08-01 Miaoran Li , Baolin Peng , Michel Galley , Jianfeng Gao , Zhu Zhang

A major challenge in research involving artificial intelligence (AI) is the development of algorithms that can find solutions to problems that can generalize to different environments and tasks. Unlike AI, humans are adept at finding…

Artificial Intelligence · Computer Science 2021-10-12 Semir Tatlidil , Yanqi Liu , Emily Sheetz , R. Iris Bahar , Steven Sloman

Open conversations are one of the most engaging forms of teaching. However, creating those conversations in educational software is a complex endeavor, especially if we want to address the needs of different audiences. While language models…

Computation and Language · Computer Science 2024-04-17 Donya Rooein , Dirk Hovy

Responding with multi-modal content has been recognized as an essential capability for an intelligent conversational agent. In this paper, we introduce the MMDialog dataset to better facilitate multi-modal conversation. MMDialog is composed…

Computation and Language · Computer Science 2022-12-22 Jiazhan Feng , Qingfeng Sun , Can Xu , Pu Zhao , Yaming Yang , Chongyang Tao , Dongyan Zhao , Qingwei Lin

This paper introduces Doc2Bot, a novel dataset for building machines that help users seek information via conversations. This is of particular interest for companies and organizations that own a large number of manuals or instruction books.…

Computation and Language · Computer Science 2022-11-22 Haomin Fu , Yeqin Zhang , Haiyang Yu , Jian Sun , Fei Huang , Luo Si , Yongbin Li , Cam-Tu Nguyen

One of the main weaknesses of current chatbots or dialogue systems is that they do not learn online during conversations after they are deployed. This is a major loss of opportunity. Clearly, each human user has a great deal of knowledge…

Artificial Intelligence · Computer Science 2020-11-20 Bing Liu , Chuhe Mei

Dialogue related Machine Reading Comprehension requires language models to effectively decouple and model multi-turn dialogue passages. As a dialogue development goes after the intentions of participants, its topic may not keep constant…

Computation and Language · Computer Science 2023-09-19 Xinbei Ma , Yi Xu , Hai Zhao , Zhuosheng Zhang

The article proposes a system for knowledge-based conversation designed for Social Robots and other conversational agents. The proposed system relies on an Ontology for the description of all concepts that may be relevant conversation…

Robotics · Computer Science 2022-08-23 Lucrezia Grassi , Carmine Tommaso Recchiuto , Antonio Sgorbissa
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