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Human interactions and human-computer interactions are strongly influenced by style as well as content. Adding a persona to a chatbot makes it more human-like and contributes to a better and more engaging user experience. In this work, we…
Conversational agents (CAs) are increasingly embedded in daily life, yet their ability to navigate user emotions efficiently is still evolving. This study investigates how users with varying traits -- gender, personality, and cultural…
Multi-modal multi-party conversation (MMC) is a less studied yet important topic of research due to that it well fits real-world scenarios and thus potentially has more widely-used applications. Compared with the traditional multi-modal…
Conversational AI is increasingly deployed in emotionally charged and ethically sensitive interactions. Previous research has primarily concentrated on emotional benchmarks or static safety checks, overlooking how alignment unfolds in…
Automatic emotion recognition is one of the central concerns of the Human-Computer Interaction field as it can bridge the gap between humans and machines. Current works train deep learning models on low-level data representations to solve…
Autonomous agents that can engage in social interactions witha human is the ultimate goal of a myriad of applications. A keychallenge in the design of these applications is to define the socialbehavior of the agent, which requires extensive…
This study presents RoleCraft-GLM, an innovative framework aimed at enhancing personalized role-playing with Large Language Models (LLMs). RoleCraft-GLM addresses the key issue of lacking personalized interactions in conversational AI, and…
Demand for mental health support through AI chatbots is surging, though current systems present several limitations, like sycophancy or overvalidation, and reinforcement of maladaptive beliefs. A core obstacle to the creation of better…
With the rapid development of large language models, researchers have created increasingly advanced spoken dialogue systems that can naturally converse with humans. However, these systems still struggle to handle the full complexity of…
There is a growing recognition that artists use valuable ways to understand and work with cognitive and perceptual mechanisms to convey desired experiences and narrative in their created artworks (DiPaola et al., 2010; Zeki, 2001). This…
Effective customer support requires not only accurate problem solving but also structured and empathetic communication aligned with professional standards. However, existing dialogue datasets often lack strategic guidance, and real-world…
As we build towards developing interactive systems that can recognize human emotional states and respond to individual needs more intuitively and empathetically in more personalized and context-aware computing time. This is especially…
In the field of psychology, traditional assessment methods, such as standardized scales, are frequently critiqued for their static nature, lack of personalization, and reduced participant engagement, while comprehensive counseling…
In conversational settings, individuals exhibit unique behaviors, rendering a one-size-fits-all approach insufficient for generating responses by dialogue agents. Although past studies have aimed to create personalized dialogue agents using…
Emotional Support Conversation (ESC) aims to alleviate individual emotional distress by generating empathetic responses. However, existing methods face challenges in effectively supporting deep contextual understanding. To address this…
Emotion recognition in conversation (ERC), the task of discerning human emotions for each utterance within a conversation, has garnered significant attention in human-computer interaction systems. Previous ERC studies focus on…
People are increasingly turning to generative AI (e.g., ChatGPT, Gemini, Copilot) for emotional support and companionship. While trust is likely to play a central role in enabling these informal and unsupervised interactions, we still lack…
Personalized dialogue systems aim to endow the chatbot agent with more anthropomorphic traits for human-like interactions. Previous approaches have explored explicitly user profile modeling using text descriptions, implicit derivation of…
Large Language Models (LLMs) demonstrate remarkable ability to comprehend instructions and generate human-like text, enabling sophisticated agent simulation beyond basic behavior replication. However, the potential for creating freely…
Chatbots' growing popularity has brought new challenges to HCI, having changed the patterns of human interactions with computers. The increasing need to approximate conversational interaction styles raises expectations for chatbots to…