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Task-oriented dialogue (TOD) systems facilitate users in executing various activities via multi-turn dialogues, but Large Language Models (LLMs) often struggle to comprehend these intricate contexts. In this study, we propose a novel…

Computation and Language · Computer Science 2023-09-25 Haoyu Gao , Ting-En Lin , Hangyu Li , Min Yang , Yuchuan Wu , Wentao Ma , Yongbin Li

Interactive user interfaces have increasingly explored AI's role in enhancing communication efficiency and productivity in collaborative tasks. The emergence of Large Language Models (LLMs) such as ChatGPT has revolutionized conversational…

Human-Computer Interaction · Computer Science 2024-03-06 Ashish Bastola , Hao Wang , Judsen Hembree , Pooja Yadav , Zihao Gong , Emma Dixon , Abolfazl Razi , Nathan McNeese

Dialogue systems (DS), including the task-oriented dialogue system (TOD) and the open-domain dialogue system (ODD), have always been a fundamental task in natural language processing (NLP), allowing various applications in practice. Owing…

Computation and Language · Computer Science 2025-07-22 Hongru Wang , Lingzhi Wang , Yiming Du , Liang Chen , Jingyan Zhou , Yufei Wang , Kam-Fai Wong

Large Language Model (LLM)-based agents have significantly impacted Task-Oriented Dialog Systems (TODS) but continue to face notable performance challenges, especially in zero-shot scenarios. While prior work has noted this performance gap,…

Computation and Language · Computer Science 2025-06-17 Avinash Baidya , Kamalika Das , Xiang Gao

Task-Oriented Dialogue (TOD) systems are designed to carry out specific tasks by tracking dialogue states and generating appropriate responses to help users achieve defined goals. Recently, end-to-end dialogue models pre-trained based on…

Computation and Language · Computer Science 2023-06-01 Namo Bang , Jeehyun Lee , Myoung-Wan Koo

Automatic evaluation is an integral aspect of dialogue system research. The traditional reference-based NLG metrics are generally found to be unsuitable for dialogue assessment. Consequently, recent studies have suggested various unique,…

Computation and Language · Computer Science 2024-01-23 Chen Zhang , Luis Fernando D'Haro , Yiming Chen , Malu Zhang , Haizhou Li

Large language models (LLMs) gained immense popularity due to their impressive capabilities in unstructured conversations. Empowering LLMs with advanced prompting strategies such as reasoning and acting (ReAct) (Yao et al., 2022) has shown…

Computation and Language · Computer Science 2025-03-18 Michelle Elizabeth , Morgan Veyret , Miguel Couceiro , Ondrej Dusek , Lina M. Rojas-Barahona

User Simulators play a pivotal role in training and evaluating task-oriented dialogue systems. Traditional user simulators typically rely on human-engineered agendas, resulting in generated responses that often lack diversity and…

Computation and Language · Computer Science 2024-05-24 Xiang Luo , Zhiwen Tang , Jin Wang , Xuejie Zhang

In spoken Task-Oriented Dialogue (TOD) systems, the choice of the semantic representation describing the users' requests is key to a smooth interaction. Indeed, the system uses this representation to reason over a database and its domain…

Artificial Intelligence · Computer Science 2024-06-21 Lucas Druart , Valentin Vielzeuf , Yannick Estève

Empathetic dialogue is an indispensable part of building harmonious social relationships and contributes to the development of a helpful AI. Previous approaches are mainly based on fine small-scale language models. With the advent of…

Computation and Language · Computer Science 2024-07-29 Yushan Qian , Wei-Nan Zhang , Ting Liu

Large Language Models (LLMs) have made significant progress in various fields. However, challenges remain in Multi-Disciplinary Team (MDT) medical consultations. Current research enhances reasoning through role assignment, task…

Artificial Intelligence · Computer Science 2025-03-19 Kai Chen , Xinfeng Li , Tianpei Yang , Hewei Wang , Wei Dong , Yang Gao

Large Language Models (LLMs), such as ChatGPT, have recently been applied to various NLP tasks due to its open-domain generation capabilities. However, there are two issues with applying LLMs to dialogue tasks. 1. During the dialogue…

Computation and Language · Computer Science 2023-10-06 Siwei Wu , Xiangqing Shen , Rui Xia

Large Language Model (LLM)-Powered Conversational Agents have the potential to provide users with scaled behavioral healthcare support, and potentially even deliver full-scale "AI therapy'" in the future. While such agents can already…

Computation and Language · Computer Science 2024-12-23 Robert Wasenmüller , Kevin Hilbert , Christoph Benzmüller

Large Language Models (LLMs) have revo lutionized natural language processing Natural Language Processing (NLP), with Chat Generative Pre-trained Transformer (ChatGPT) standing out as a notable exampledue to its advanced capabilities and…

Computation and Language · Computer Science 2025-03-25 Azim Akhtarshenas , Afshin Dini , Navid Ayoobi

Mental health remains a major public health concern, while access to timely psychological support is often limited. AI-based dialogue systems have emerged as promising tools to address these barriers, and recent advances in large language…

Computers and Society · Computer Science 2026-03-16 Daeun Lee , Dongje Yoo , Migyeong Yang , Jihyun An , Christine B. Cha , Jinyoung Han

In the past year, there has been a growing trend in applying Large Language Models (LLMs) to the field of medicine, particularly with the advent of advanced language models such as ChatGPT developed by OpenAI. However, there is limited…

Computation and Language · Computer Science 2024-02-27 Fujian Jia , Xin Liu , Lixi Deng , Jiwen Gu , Chunchao Pu , Tunan Bai , Mengjiang Huang , Yuanzhi Lu , Kang Liu

This survey provides a comprehensive review of research on multi-turn dialogue systems, with a particular focus on multi-turn dialogue systems based on large language models (LLMs). This paper aims to (a) give a summary of existing LLMs and…

Computation and Language · Computer Science 2025-08-18 Zihao Yi , Jiarui Ouyang , Zhe Xu , Yuwen Liu , Tianhao Liao , Haohao Luo , Ying Shen

The control of complex laboratory instrumentation often requires significant programming expertise, creating a barrier for researchers lacking computational skills. This work explores the potential of large language models (LLMs), such as…

Artificial Intelligence · Computer Science 2026-04-07 Yong Xie , Kexin He , Andres Castellanos-Gomez

Building end-to-end task bots and maintaining their integration with new functionalities using minimal human efforts is a long-standing challenge in dialog research. Recently large language models (LLMs) have demonstrated exceptional…

Computation and Language · Computer Science 2023-05-17 Xiaoying Zhang , Baolin Peng , Kun Li , Jingyan Zhou , Helen Meng

Large Language Models (LLMs) have demonstrated remarkable performance across various information-seeking and reasoning tasks. These computational systems drive state-of-the-art dialogue systems, such as ChatGPT and Bard. They also carry…

Computation and Language · Computer Science 2023-10-13 Siyuan Brandon Loh , Aravind Sesagiri Raamkumar