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Logs are ubiquitous digital footprints, playing an indispensable role in system diagnostics, security analysis, and performance optimization. The extraction of actionable insights from logs is critically dependent on the log parsing…

Software Engineering · Computer Science 2024-08-27 Aoxiao Zhong , Dengyao Mo , Guiyang Liu , Jinbu Liu , Qingda Lu , Qi Zhou , Jiesheng Wu , Quanzheng Li , Qingsong Wen

Log analysis represents a critical sub-domain within AI applications that facilitates automatic approaches to fault and error management of large-scaled software systems, saving labors of traditional manual methods. While existing solutions…

Computation and Language · Computer Science 2025-08-27 Yuhe Ji , Yilun Liu , Feiyu Yao , Minggui He , Shimin Tao , Xiaofeng Zhao , Su Chang , Xinhua Yang , Weibin Meng , Yuming Xie , Boxing Chen , Shenglin Zhang , Yongqian Sun

Automated log analysis is crucial to ensure high availability and reliability of complex systems. The advent of LLMs in NLP has ushered in a new era of language model-driven automated log analysis, garnering significant interest. Within…

Software Engineering · Computer Science 2025-01-22 Lipeng Ma , Weidong Yang , Yixuan Li , Ben Fei , Mingjie Zhou , Shuhao Li , Sihang Jiang , Bo Xu , Yanghua Xiao

IT environments typically have logging mechanisms to monitor system health and detect issues. However, the huge volume of generated logs makes manual inspection impractical, highlighting the importance of automated log analysis in IT…

Software Engineering · Computer Science 2025-11-20 Pranjal Gupta , Karan Bhukar , Harshit Kumar , Seema Nagar , Prateeti Mohapatra , Debanjana Kar

Effective alert diagnosis is essential for ensuring the reliability of large-scale online service systems. However, on-call engineers are often burdened with manually inspecting massive volumes of logs to identify root causes. While various…

Software Engineering · Computer Science 2025-10-01 Zhihan Jiang , Jinyang Liu , Yichen Li , Haiyu Huang , Xiao He , Tieying Zhang , Jianjun Chen , Yi Li , Rui Shi , Michael R. Lyu

Log data provides crucial insights for tasks like monitoring, root cause analysis, and anomaly detection. Due to the vast volume of logs, automated log parsing is essential to transform semi-structured log messages into structured…

Machine Learning · Computer Science 2025-05-16 Viktor Beck , Max Landauer , Markus Wurzenberger , Florian Skopik , Andreas Rauber

Log analysis is crucial for ensuring the orderly and stable operation of information systems, particularly in the field of Artificial Intelligence for IT Operations (AIOps). Large Language Models (LLMs) have demonstrated significant…

Computation and Language · Computer Science 2024-07-03 Tianyu Cui , Shiyu Ma , Ziang Chen , Tong Xiao , Shimin Tao , Yilun Liu , Shenglin Zhang , Duoming Lin , Changchang Liu , Yuzhe Cai , Weibin Meng , Yongqian Sun , Dan Pei

Logs are one of the most critical data for service management. It contains rich runtime information for both services and users. Since size of logs are often enormous in size and have free handwritten constructions, a typical log-based…

Software Engineering · Computer Science 2022-08-23 Shimin Tao , Weibin Meng , Yimeng Chen , Yichen Zhu , Ying Liu Chunning Du , Tao Han , Yongpeng Zhao , Xiangguang Wang , Hao Yang

Logs play a critical role in providing essential information for system monitoring and troubleshooting. Recently, with the success of pre-trained language models (PLMs) and large language models (LLMs) in natural language processing (NLP),…

Software Engineering · Computer Science 2025-02-03 Lipeng Ma , Weidong Yang , Sihang Jiang , Ben Fei , Mingjie Zhou , Shuhao Li , Mingyu Zhao , Bo Xu , Yanghua Xiao

Software systems often record important runtime information in logs to help with troubleshooting. Log-based anomaly detection has become a key research area that aims to identify system issues through log data, ultimately enhancing the…

Software Engineering · Computer Science 2025-04-15 Wei Guan , Jian Cao , Shiyou Qian , Jianqi Gao , Chun Ouyang

Large language models (LLMs) have displayed an impressive ability to harness natural language to perform complex tasks. In this work, we explore whether we can leverage this learned ability to find and explain patterns in data.…

Machine Learning · Computer Science 2023-01-30 Chandan Singh , John X. Morris , Jyoti Aneja , Alexander M. Rush , Jianfeng Gao

Large Language Models (LLMs) have gained widespread popularity due to their ability to perform ad-hoc Natural Language Processing (NLP) tasks with a simple natural language prompt. Part of the appeal for LLMs is their approachability to the…

Human-Computer Interaction · Computer Science 2025-02-25 Aditi Mishra , Utkarsh Soni , Anjana Arunkumar , Jinbin Huang , Bum Chul Kwon , Chris Bryan

The latest large language models (LLMs) such as ChatGPT, exhibit strong capabilities in automated mental health analysis. However, existing relevant studies bear several limitations, including inadequate evaluations, lack of prompting…

Computation and Language · Computer Science 2024-10-03 Kailai Yang , Shaoxiong Ji , Tianlin Zhang , Qianqian Xie , Ziyan Kuang , Sophia Ananiadou

Deploying large language model (LLM)-driven conversational agents in enterprise settings requires prompts that are simultaneously correct at launch and resilient to the non-deterministic behavioral drift that characterizes production LLM…

Artificial Intelligence · Computer Science 2026-05-18 Keshava Chaitanya , Jahnavi Gundakaram

Over the past decade, extensive research efforts have been dedicated to the extraction of information from textual process descriptions. Despite the remarkable progress witnessed in natural language processing (NLP), information extraction…

Computation and Language · Computer Science 2024-07-29 Julian Neuberger , Lars Ackermann , Han van der Aa , Stefan Jablonski

Large language models (LLMs) have shown remarkable performance on many different Natural Language Processing (NLP) tasks. Prompt engineering plays a key role in adding more to the already existing abilities of LLMs to achieve significant…

Computation and Language · Computer Science 2024-07-25 Shubham Vatsal , Harsh Dubey

Software systems usually record important runtime information in their logs. Logs help practitioners understand system runtime behaviors and diagnose field failures. As logs are usually very large in size, automated log analysis is needed…

Software Engineering · Computer Science 2020-01-10 Hetong Dai , Heng Li , Weiyi Shang , Tse-Hsun Chen , Che-Shao Chen

Background: Log messages provide valuable information about the status of software systems. This information is provided in an unstructured fashion and automated approaches are applied to extract relevant parameters. To ease this process,…

Software Engineering · Computer Science 2024-09-05 Merve Astekin , Max Hort , Leon Moonen

Software documentation is essential for program comprehension, developer onboarding, code review, and long-term maintenance. Yet producing quality documentation manually is time-consuming and frequently yields incomplete or inconsistent…

Software Engineering · Computer Science 2026-04-20 Afia Farjana , Zaiyu Cheng , Antonio Mastropaolo

Effective prompt engineering is critical to realizing the promised productivity gains of large language models (LLMs) in knowledge-intensive tasks. Yet, many users struggle to craft prompts that yield high-quality outputs, limiting the…

Human-Computer Interaction · Computer Science 2025-10-02 Niklas Gutheil , Valentin Mayer , Leopold Müller , Jörg Rommelt , Niklas Kühl
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