Related papers: Nip it in the Bud: Moderation Strategies in Open S…
The development of Open-Source Software (OSS) projects relies on the collaborative work of contributors, generally scattered around the world. To enable this collaboration, OSS projects are hosted on social-coding platforms like GitHub,…
Volunteer moderators (mods) play significant roles in developing moderation standards and dealing with harmful content in their micro-communities. However, little work explores how volunteer mods work as a team. In line with prior work…
Software bots are used to streamline tasks in Open Source Software (OSS) projects' pull requests, saving development cost, time, and effort. However, their presence can be disruptive to the community. We identified several challenges caused…
Software bots, extensively adopted by Open Source Software (OSS) projects, support developers across several activities, from automating predefined tasks to generating code that aids software engineers. However, with the growing prominence…
Social bots have recently gained attention in the context of public opinion manipulation on social media platforms. While a lot of research effort has been put into the classification and detection of such (semi-)automated programs, it is…
Background: Despite a growing body of literature on the impact of software bots on open source software development teams, their effects on team communication, coordination, and collaboration practices are not well understood. Bots can have…
Invisible labor is an intrinsic part of the modern workplace, and includes labor that is undervalued or unrecognized such as creating collaborative atmospheres. Open source software (OSS) is software that is viewable, editable and shareable…
The development of open source software (OSS) is a broad field which requires diverse skill sets. For example, maintainers help lead the project and promote its longevity, technical writers assist with documentation, bug reporters identify…
Contributors to open source software (OSS) communities assume diverse roles to take different responsibilities. One major limitation of the current OSS tools and platforms is that they provide a uniform user interface regardless of the…
Projects on GitHub rely on the automation provided by software development bots to uphold quality and alleviate developers' workload. Nevertheless, the presence of bots can be annoying and disruptive to the community. Backed by multiple…
Open-source software (OSS) is foundational to modern digital infrastructure, yet this context for group work continues to struggle to ensure sufficient contributions in many critical cases. This literature review explores how artificial…
Easy and mostly free access to the internet has resulted in the growing use of open source software (OSS). However, it is a common perception that closed proprietary software is still superior in areas such as software maintenance and…
Due to the increasing number of attacks targeting open source library ecosystems, assisting maintainers has become a top priority. This is especially important since maintainers are usually overworked. Although the motivation of Open Source…
Open source software (OSS) sustainability depends not only on code contributions but also on governance structures that define who decides, who acts, and how responsibility is distributed. We lack systematic empirical evidence of how…
Background: Open Source Software (OSS) fuels our global digital infrastructure but is commonly maintained by small groups of people whose time and labor represent a depletable resource. For the OSS projects to stay sustainable, i.e., viable…
Open-source software (OSS) community managers face significant challenges in retaining contributors, as they must monitor activity and engagement while navigating complex dynamics of collaboration. Current tools designed for managing…
Collaborative activities among knowledge workers such as software developers underlie the development of modern society, but the in-depth understanding of their behavioral patterns in open online communities is very challenging. The…
The internet has become a central medium through which `networked publics' express their opinions and engage in debate. Offensive comments and personal attacks can inhibit participation in these spaces. Automated content moderation aims to…
Online volunteers are an uncompensated yet valuable labor force for many social platforms. For example, volunteer content moderators perform a vast amount of labor to maintain online communities. However, as social platforms like Reddit…
Open-source Software (OSS) has become a valuable resource in both industry and academia over the last few decades. Despite the innovative structures they develop to support the projects, OSS projects and their communities have complex needs…