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Large Language Models (LLMs) have shown remarkable capabilities in natural language understanding and generation, yet their deployment in enterprise environments reveals a critical limitation: inconsistent adherence to custom instructions.…

Computation and Language · Computer Science 2026-01-08 Vishesh Tripathi , Uday Allu , Biddwan Ahmed

Instruction tuning is widely recognized as a key technique for building generalist language models, which has attracted the attention of researchers and the public with the release of InstructGPT~\citep{ouyang2022training} and…

Computation and Language · Computer Science 2023-04-26 Ge Zhang , Yemin Shi , Ruibo Liu , Ruibin Yuan , Yizhi Li , Siwei Dong , Yu Shu , Zhaoqun Li , Zekun Wang , Chenghua Lin , Wenhao Huang , Jie Fu

Training large language models (LLMs) with open-domain instruction following data brings colossal success. However, manually creating such instruction data is very time-consuming and labor-intensive. Moreover, humans may struggle to produce…

Computation and Language · Computer Science 2025-05-28 Can Xu , Qingfeng Sun , Kai Zheng , Xiubo Geng , Pu Zhao , Jiazhan Feng , Chongyang Tao , Qingwei Lin , Daxin Jiang

In this paper, we introduce ECom-Bench, the first benchmark framework for evaluating LLM agent with multimodal capabilities in the e-commerce customer support domain. ECom-Bench features dynamic user simulation based on persona information…

Computation and Language · Computer Science 2025-11-11 Haoxin Wang , Xianhan Peng , Xucheng Huang , Yizhe Huang , Ming Gong , Chenghan Yang , Yang Liu , Ling Jiang

Artificial intelligence (AI) has gained significant attention in healthcare consultation due to its potential to improve clinical workflow and enhance medical communication. However, owing to the complex nature of medical information, large…

Computation and Language · Computer Science 2024-03-05 Xiaolan Chen , Ziwei Zhao , Weiyi Zhang , Pusheng Xu , Le Gao , Mingpu Xu , Yue Wu , Yinwen Li , Danli Shi , Mingguang He

Pretrained Large Language Models (LLMs) have achieved remarkable success across diverse domains, with education and research emerging as particularly impactful areas. Among current state-of-the-art LLMs, ChatGPT and DeepSeek exhibit strong…

Artificial Intelligence · Computer Science 2025-12-10 Md Mostafizer Rahman , Ariful Islam Shiplu , Md Faizul Ibne Amin , Yutaka Watanobe , Lu Peng

Existing Neural Machine Translation (NMT) models mainly handle translation in the general domain, while overlooking domains with special writing formulas, such as e-commerce and legal documents. Taking e-commerce as an example, the texts…

Computation and Language · Computer Science 2024-04-09 Kaidi Chen , Ben Chen , Dehong Gao , Huangyu Dai , Wen Jiang , Wei Ning , Shanqing Yu , Libin Yang , Xiaoyan Cai

As global e-commerce platforms continue to expand, companies are entering new markets where they encounter cold-start challenges due to limited human labels and user behaviors. In this paper, we share our experiences in Coupang to provide a…

Large language models (LLMs) have shown the potential of revolutionizing natural language processing tasks in diverse domains, sparking great interest in finance. Accessing high-quality financial data is the first challenge for financial…

Statistical Finance · Quantitative Finance 2025-11-18 Hongyang Yang , Xiao-Yang Liu , Christina Dan Wang

The advent of large language models (LLMs) has opened up new opportunities in the field of mobile task automation. Their superior language understanding and reasoning capabilities allow users to automate complex and repetitive tasks.…

Human-Computer Interaction · Computer Science 2024-10-17 Sunjae Lee , Junyoung Choi , Jungjae Lee , Munim Hasan Wasi , Hojun Choi , Steven Y. Ko , Sangeun Oh , Insik Shin

Sentiment analysis and emotion detection are important research topics in natural language processing (NLP) and benefit many downstream tasks. With the widespread application of LLMs, researchers have started exploring the application of…

Computation and Language · Computer Science 2024-08-27 Zhiwei Liu , Kailai Yang , Tianlin Zhang , Qianqian Xie , Sophia Ananiadou

Instruction-tuned Large Language Models (LLMs) have recently showcased remarkable ability to generate fitting responses to natural language instructions. However, an open research question concerns the inherent biases of trained models and…

Computation and Language · Computer Science 2023-09-08 Patrick Haller , Ansar Aynetdinov , Alan Akbik

Ever since the emergence of large language models (LLMs) and related applications, such as ChatGPT, its performance and error analysis for programming tasks have been subject to research. In this work-in-progress paper, we explore the…

Artificial Intelligence · Computer Science 2023-09-04 Natalie Kiesler , Dominic Lohr , Hieke Keuning

Large Language Model (LLM) assistants, such as ChatGPT, have emerged as potential alternatives to search methods for helping users navigate complex, feature-rich software. LLMs use vast training data from domain-specific texts, software…

Human-Computer Interaction · Computer Science 2024-02-14 Anjali Khurana , Hari Subramonyam , Parmit K Chilana

Large Language Models (LLMs), with their increasing depth and number of parameters, have demonstrated outstanding performance across a variety of natural language processing tasks. However, this growth in scale leads to increased…

Computation and Language · Computer Science 2025-10-28 Hossein Rajabzadeh , Aref Jafari , Aman Sharma , Benyamin Jami , Hyock Ju Kwon , Ali Ghodsi , Boxing Chen , Mehdi Rezagholizadeh

Despite the advancements of open-source large language models (LLMs), e.g., LLaMA, they remain significantly limited in tool-use capabilities, i.e., using external tools (APIs) to fulfill human instructions. The reason is that current…

Large Language Models (LLMs) are increasingly employed as AI tutors due to their scalability and potential for personalized instruction. However, off-the-shelf LLMs often underperform in educational settings: they frequently reveal answers…

Computation and Language · Computer Science 2025-08-13 Shuzhou Yuan , William LaCroix , Hardik Ghoshal , Ercong Nie , Michael Färber

This paper presents a comprehensive investigation into the capability of Large Language Models (LLMs) to successfully complete a semester-long undergraduate control systems course. Through evaluation of 115 course deliverables, we assess…

Computers and Society · Computer Science 2025-05-19 Gokul Puthumanaillam , Timothy Bretl , Melkior Ornik

Conventional continual pretraining (CPT) for large language model (LLM) domain adaptation often suffers from catastrophic forgetting and limited domain capacity. Existing strategies adopt layer expansion, introducing additional trainable…

Machine Learning · Computer Science 2025-10-14 Jinyang Zhang , Yue Fang , Hongxin Ding , Weibin Liao , Muyang Ye , Xu Chu , Junfeng Zhao , Yasha Wang

ChatGPT, as a recently launched large language model (LLM), has shown superior performance in various natural language processing (NLP) tasks. However, two major limitations hinder its potential applications: (1) the inflexibility of…

Computation and Language · Computer Science 2023-09-20 Yucheng Shi , Hehuan Ma , Wenliang Zhong , Qiaoyu Tan , Gengchen Mai , Xiang Li , Tianming Liu , Junzhou Huang
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