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Serendipity has been associated with numerous benefits in the context of recommender systems, e.g., increased user satisfaction and consumption of long-tail items. Despite this, serendipity in the context of recommender systems has thus far…
Though it has been recognized that recommending serendipitous (i.e., surprising and relevant) items can be helpful for increasing users' satisfaction and behavioral intention, how to measure serendipity in the offline environment is still…
To address the problem of narrow recommendation ranges caused by an emphasis on prediction accuracy, serendipitous recommendations, which consider both usefulness and unexpectedness, have attracted attention. However, realizing…
Serendipity-oriented recommender systems aim to counteract over-specialization in user preferences. However, evaluating a user's serendipitous response towards a recommended item can be challenging because of its emotional nature. In this…
Recommender systems (RSs) often suffer from the feedback loop phenomenon, e.g., RSs are trained on data biased by their recommendations. This leads to the filter bubble effect that reinforces homogeneous content and reduces user…
A restaurant dinner or a hotel stay may lead to memorable experiences when guests encounter unexpected aspects that also match their interests. For example, an origami-making station in the waiting area of a restaurant may be both…
The challenge of balancing user relevance and content diversity in recommender systems is increasingly critical amid growing concerns about content homogeneity and reduced user engagement. In this work, we propose a novel framework that…
Serendipity-oriented recommender systems expose users to unfamiliar items to counter filter bubbles, yet mere exposure does not ensure that users will understand or appreciate the content they encounter. We propose Peer Recommendation, a…
Classical accuracy-oriented Recommender Systems (RSs) typically face the cold-start problem and the filter-bubble problem when users suffer the familiar, repeated, and even predictable recommendations, making them boring and unsatisfied. To…
A rising topic in computational journalism is how to enhance the diversity in news served to subscribers to foster exploration behavior in news reading. Despite the success of preference learning in personalized news recommendation, their…
In this work, we consider how preference models in interactive recommendation systems determine the availability of content and users' opportunities for discovery. We propose an evaluation procedure based on stochastic reachability to…
Recommender systems influence almost every aspect of our digital lives. Unfortunately, in striving to give us what we want, they end up restricting our open-mindedness. Current recommender systems promote echo chambers, where people only…
In this study, we investigate how supporting serendipitous discovery and analysis of online product reviews can encourage readers to explore reviews more comprehensively prior to making purchase decisions. We propose two interventions --…
Unexpected recommender system constitutes an important tool to tackle the problem of filter bubbles and user boredom, which aims at providing unexpected and satisfying recommendations to target users at the same time. Previous unexpected…
Recommender systems are widely applied in digital platforms such as news websites to personalize services based on user preferences. In news websites most of users are anonymous and the only available data is sequences of items in anonymous…
Recency bias in a sequential recommendation system refers to the overly high emphasis placed on recent items within a user session. This bias can diminish the serendipity of recommendations and hinder the system's ability to capture users'…
Most of the existing recommender systems use the ratings provided by users on individual items. An additional source of preference information is to use the ratings that users provide on sets of items. The advantages of using preferences on…
Imagine a food recommender system -- how would we check if it is \emph{causing} and fostering unhealthy eating habits or merely reflecting users' interests? How much of a user's experience over time with a recommender is caused by the…
Collaborative filtering based algorithms, including Recurrent Neural Networks (RNN), tend towards predicting a perpetuation of past observed behavior. In a recommendation context, this can lead to an overly narrow set of suggestions lacking…
Collaborative filtering analyzes user preferences for items (e.g., books, movies, restaurants, academic papers) by exploiting the similarity patterns across users. In implicit feedback settings, all the items, including the ones that a user…