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Serendipity has been associated with numerous benefits in the context of recommender systems, e.g., increased user satisfaction and consumption of long-tail items. Despite this, serendipity in the context of recommender systems has thus far…

Human-Computer Interaction · Computer Science 2025-05-26 Brett Binst , Lien Michiels , Annelien Smets

Though it has been recognized that recommending serendipitous (i.e., surprising and relevant) items can be helpful for increasing users' satisfaction and behavioral intention, how to measure serendipity in the offline environment is still…

Human-Computer Interaction · Computer Science 2020-04-23 Li Chen , Ningxia Wang , Yonghua Yang , Keping Yang , Quan Yuan

To address the problem of narrow recommendation ranges caused by an emphasis on prediction accuracy, serendipitous recommendations, which consider both usefulness and unexpectedness, have attracted attention. However, realizing…

Information Retrieval · Computer Science 2025-04-10 Zhelin Xu , Atsushi Matsumura

Serendipity-oriented recommender systems aim to counteract over-specialization in user preferences. However, evaluating a user's serendipitous response towards a recommended item can be challenging because of its emotional nature. In this…

Information Retrieval · Computer Science 2024-12-18 Yu Tokutake , Kazushi Okamoto

Recommender systems (RSs) often suffer from the feedback loop phenomenon, e.g., RSs are trained on data biased by their recommendations. This leads to the filter bubble effect that reinforces homogeneous content and reduces user…

Information Retrieval · Computer Science 2025-02-20 Yunjia Xi , Muyan Weng , Wen Chen , Chao Yi , Dian Chen , Gaoyang Guo , Mao Zhang , Jian Wu , Yuning Jiang , Qingwen Liu , Yong Yu , Weinan Zhang

A restaurant dinner or a hotel stay may lead to memorable experiences when guests encounter unexpected aspects that also match their interests. For example, an origami-making station in the waiting area of a restaurant may be both…

Information Retrieval · Computer Science 2025-05-30 Ramit Aditya , Razvan Bunescu , Smita Nannaware , Erfan Al-Hossami

The challenge of balancing user relevance and content diversity in recommender systems is increasingly critical amid growing concerns about content homogeneity and reduced user engagement. In this work, we propose a novel framework that…

Information Retrieval · Computer Science 2025-06-30 Hiba Bederina , Jill-Jênn Vie

Serendipity-oriented recommender systems expose users to unfamiliar items to counter filter bubbles, yet mere exposure does not ensure that users will understand or appreciate the content they encounter. We propose Peer Recommendation, a…

Human-Computer Interaction · Computer Science 2026-04-21 Sosui Moribe , Taketoshi Ushiama

Classical accuracy-oriented Recommender Systems (RSs) typically face the cold-start problem and the filter-bubble problem when users suffer the familiar, repeated, and even predictable recommendations, making them boring and unsatisfied. To…

Information Retrieval · Computer Science 2022-04-28 Yuanbo Xu , Yongjian Yang , En Wang

A rising topic in computational journalism is how to enhance the diversity in news served to subscribers to foster exploration behavior in news reading. Despite the success of preference learning in personalized news recommendation, their…

Machine Learning · Statistics 2017-07-03 Rikiya Takahashi , Shunan Zhang

In this work, we consider how preference models in interactive recommendation systems determine the availability of content and users' opportunities for discovery. We propose an evaluation procedure based on stochastic reachability to…

Information Retrieval · Computer Science 2021-07-05 Mihaela Curmei , Sarah Dean , Benjamin Recht

Recommender systems influence almost every aspect of our digital lives. Unfortunately, in striving to give us what we want, they end up restricting our open-mindedness. Current recommender systems promote echo chambers, where people only…

Information Retrieval · Computer Science 2023-05-19 Ryan Boldi , Aadam Lokhandwala , Edward Annatone , Yuval Schechter , Alexander Lavrenenko , Cooper Sigrist

In this study, we investigate how supporting serendipitous discovery and analysis of online product reviews can encourage readers to explore reviews more comprehensively prior to making purchase decisions. We propose two interventions --…

Human-Computer Interaction · Computer Science 2022-03-23 Mahmood Jasim , Christopher Collins , Ali Sarvghad , Narges Mahyar

Unexpected recommender system constitutes an important tool to tackle the problem of filter bubbles and user boredom, which aims at providing unexpected and satisfying recommendations to target users at the same time. Previous unexpected…

Information Retrieval · Computer Science 2020-07-28 Pan Li , Alexander Tuzhilin

Recommender systems are widely applied in digital platforms such as news websites to personalize services based on user preferences. In news websites most of users are anonymous and the only available data is sequences of items in anonymous…

Information Retrieval · Computer Science 2021-12-20 Alireza Gharahighehi , Celine Vens

Recency bias in a sequential recommendation system refers to the overly high emphasis placed on recent items within a user session. This bias can diminish the serendipity of recommendations and hinder the system's ability to capture users'…

Information Retrieval · Computer Science 2024-09-17 Jeonglyul Oh , Sungzoon Cho

Most of the existing recommender systems use the ratings provided by users on individual items. An additional source of preference information is to use the ratings that users provide on sets of items. The advantages of using preferences on…

Information Retrieval · Computer Science 2019-04-30 Mohit Sharma , F. Maxwell Harper , George Karypis

Imagine a food recommender system -- how would we check if it is \emph{causing} and fostering unhealthy eating habits or merely reflecting users' interests? How much of a user's experience over time with a recommender is caused by the…

Machine Learning · Computer Science 2021-01-13 Sirui Yao , Yoni Halpern , Nithum Thain , Xuezhi Wang , Kang Lee , Flavien Prost , Ed H. Chi , Jilin Chen , Alex Beutel

Collaborative filtering based algorithms, including Recurrent Neural Networks (RNN), tend towards predicting a perpetuation of past observed behavior. In a recommendation context, this can lead to an overly narrow set of suggestions lacking…

Information Retrieval · Computer Science 2019-07-04 Zachary A. Pardos , Weijie Jiang

Collaborative filtering analyzes user preferences for items (e.g., books, movies, restaurants, academic papers) by exploiting the similarity patterns across users. In implicit feedback settings, all the items, including the ones that a user…

Machine Learning · Statistics 2016-02-05 Dawen Liang , Laurent Charlin , James McInerney , David M. Blei
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