English
Related papers

Related papers: Towards a Comprehensive Human-Centred Evaluation F…

200 papers

Explainable Artificial Intelligence (XAI) techniques are used to provide transparency to complex, opaque predictive models. However, these techniques are often designed for image and text data, and it is unclear how fit-for-purpose they are…

Computers and Society · Computer Science 2024-10-18 Mythreyi Velmurugan , Chun Ouyang , Yue Xu , Renuka Sindhgatta , Bemali Wickramanayake , Catarina Moreira

As artificial intelligence (AI) systems become increasingly complex and ubiquitous, these systems will be responsible for making decisions that directly affect individuals and society as a whole. Such decisions will need to be justified due…

Artificial Intelligence · Computer Science 2018-12-21 Prashan Madumal , Ronal Singh , Joshua Newn , Frank Vetere

Explainable AI (XAI) methods are commonly evaluated with functional metrics such as correctness, which computationally estimate how accurately an explanation reflects the model's reasoning. Higher correctness is assumed to produce better…

Human-Computer Interaction · Computer Science 2026-03-27 Gregor Baer , Chao Zhang , Isel Grau , Pieter Van Gorp

There is no consensus on what constitutes human-centeredness in AI, and existing frameworks lack empirical validation. This study addresses this gap by developing a hierarchical framework of 26 attributes of human-centeredness, validated…

Human-Computer Interaction · Computer Science 2025-02-06 Aung Pyae

Research in artificial intelligence (AI)-assisted decision-making is experiencing tremendous growth with a constantly rising number of studies evaluating the effect of AI with and without techniques from the field of explainable AI (XAI) on…

Human-Computer Interaction · Computer Science 2022-06-02 Max Schemmer , Patrick Hemmer , Maximilian Nitsche , Niklas Kühl , Michael Vössing

In this paper, we argue for a paradigm shift from the current model of explainable artificial intelligence (XAI), which may be counter-productive to better human decision making. In early decision support systems, we assumed that we could…

Artificial Intelligence · Computer Science 2023-03-14 Tim Miller

As AI systems increasingly mediate decisions in domains such as credit scoring and financial forecasting, their lack of transparency and bias raises critical concerns for fairness and public trust. Existing explainable AI (XAI) approaches…

Artificial Intelligence · Computer Science 2026-01-28 Kausik Lakkaraju , Siva Likitha Valluru , Biplav Srivastava

The increasing complexity of machine learning models in computer vision, particularly in face verification, requires the development of explainable artificial intelligence (XAI) to enhance interpretability and transparency. This study…

Computer Vision and Pattern Recognition · Computer Science 2025-01-13 Miriam Doh , Caroline Mazini Rodrigues , N. Boutry , L. Najman , Matei Mancas , Bernard Gosselin

As AI systems are increasingly deployed to support decision-making in critical domains, explainability has become a means to enhance the understandability of these outputs and enable users to make more informed and conscious choices.…

Artificial Intelligence · Computer Science 2025-08-15 Maria J. P. Peixoto , Akriti Pandey , Ahsan Zaman , Peter R. Lewis

Explainable AI (XAI) techniques aim to provide insights into predictive models and enhance user performance, yet they often fall short of these expectations. Conversational XAI assistants promise to overcome such limitations, but empirical…

Machine Learning · Computer Science 2026-05-21 Sven Kruschel , Julian Rosenberger , Lasse Bohlen , Mathias Kraus , Patrick Zschech

Explainable Artificial Intelligence (XAI) has experienced a significant growth over the last few years. This is due to the widespread application of machine learning, particularly deep learning, that has led to the development of highly…

Artificial Intelligence · Computer Science 2020-10-13 Giulia Vilone , Luca Longo

Many ethical frameworks require artificial intelligence (AI) systems to be explainable. Explainable AI (XAI) models are frequently tested for their adequacy in user studies. Since different people may have different explanatory needs, it is…

Artificial Intelligence · Computer Science 2023-10-17 Uwe Peters , Mary Carman

Artificial intelligence (AI) systems increasingly support decision-making across critical domains, yet current explainable AI (XAI) approaches prioritize algorithmic transparency over human comprehension. While XAI methods reveal…

Artificial Intelligence · Computer Science 2026-02-13 Christian Meske , Justin Brenne , Erdi Uenal , Sabahat Oelcer , Ayseguel Doganguen

Explainable Artificial Intelligence (XAI) is essential for the transparency and clinical adoption of Clinical Decision Support Systems (CDSS). However, the real-world effectiveness of existing XAI methods remains limited and is…

Machine Learning · Computer Science 2026-01-26 Alessandro Gambetti , Qiwei Han , Hong Shen , Claudia Soares

The rapid growth of research in explainable artificial intelligence (XAI) follows on two substantial developments. First, the enormous application success of modern machine learning methods, especially deep and reinforcement learning, which…

Artificial Intelligence · Computer Science 2020-05-06 S. Atakishiyev , H. Babiker , N. Farruque , R. Goebel1 , M-Y. Kima , M. H. Motallebi , J. Rabelo , T. Syed , O. R. Zaïane

The question addressed in this paper is: If we present to a user an AI system that explains how it works, how do we know whether the explanation works and the user has achieved a pragmatic understanding of the AI? In other words, how do we…

Artificial Intelligence · Computer Science 2019-02-04 Robert R. Hoffman , Shane T. Mueller , Gary Klein , Jordan Litman

Explainable AI (XAI) methods provide explanations of AI models, but our understanding of how they compare with human explanations remains limited. In image classification, we found that humans adopted more explorative attention strategies…

Human-Computer Interaction · Computer Science 2023-04-11 Ruoxi Qi , Yueyuan Zheng , Yi Yang , Caleb Chen Cao , Janet H. Hsiao

As machine learning and algorithmic decision making systems are increasingly being leveraged in high-stakes human-in-the-loop settings, there is a pressing need to understand the rationale of their predictions. Researchers have responded to…

Machine Learning · Computer Science 2020-12-07 Jonathan Dinu , Jeffrey Bigham , J. Zico Kolter

There is an increasing consensus about the effectiveness of user-centred approaches in the explainable artificial intelligence (XAI) field. Indeed, the number and complexity of personalised and user-centred approaches to XAI have rapidly…

Artificial Intelligence · Computer Science 2023-12-12 Marco Matarese , Francesco Rea , Alessandra Sciutti

Explainable Artificial Intelligence (XAI) aims to improve the transparency of autonomous decision-making through explanations. Recent literature has emphasised users' need for holistic "multi-shot" explanations and personalised engagement…

Artificial Intelligence · Computer Science 2025-01-20 Anjana Wijekoon , Nirmalie Wiratunga , David Corsar , Kyle Martin , Ikechukwu Nkisi-Orji , Belen Díaz-Agudo , Derek Bridge