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Personalized conversation models (PCMs) generate responses according to speaker preferences. Existing personalized conversation tasks typically require models to extract speaker preferences from user descriptions or their conversation…
Communicating with humans is challenging for AIs because it requires a shared understanding of the world, complex semantics (e.g., metaphors or analogies), and at times multi-modal gestures (e.g., pointing with a finger, or an arrow in a…
As sharing images in an instant message is a crucial factor, there has been active research on learning an image-text multi-modal dialogue models. However, training a well-generalized multi-modal dialogue model remains challenging due to…
The ability to engage in mixed-initiative interaction is one of the core requirements for a conversational search system. How to achieve this is poorly understood. We propose a set of unsupervised metrics, termed ConversationShape, that…
Conversational AI has now reached billions of users, yet existing datasets capture only what people say, not what they think. We introduce ThoughtTrace, the first large-scale dataset that pairs real-world multi-turn human--AI conversations…
Empathy is a critical factor in fostering positive user experiences in conversational AI. While models can display empathy, it is often generic rather than tailored to specific tasks and contexts. In this work, we introduce a novel…
While computer systems that allow users to interact through conversational natural language (i.e., chatbots) have existed for many years, varying types of applications advertising AI companionship (e.g., Character AI, Replika) have…
The rapid advancement of language models (LMs) necessitates robust alignment with diverse user values. However, current preference optimization approaches often fail to capture the plurality of user opinions, instead reinforcing majority…
Efficient task planning is essential for productivity and mental well-being, yet individuals often struggle to create realistic plans and reflect upon their productivity. Leveraging the advancement in artificial intelligence (AI),…
Robotic process automation (RPA) has emerged as the leading approach to automate tasks in business processes. Moving away from back-end automation, RPA automated the mouse-click on user interfaces; this outside-in approach reduced the…
Non-native speakers (NNSs) often face speaking challenges in real-time multilingual communication, such as struggling to articulate their thoughts. To address this issue, we developed an AI-based speaking assistant (AISA) that provides…
Although numerous datasets have been developed to support dialogue systems, most existing chit-chat datasets overlook the cultural nuances inherent in natural human conversations. To address this gap, we introduce SEADialogues, a culturally…
Interaction data is widely used in multiple domains such as cognitive science, visualization, human computer interaction, and cybersecurity, among others. Applications range from cognitive analyses over user/behavior modeling, adaptation,…
The paper proposes a framework that combines behavioral and computational experiments employing fictional prompts as a novel tool for investigating cultural artifacts and social biases in storytelling both by humans and generative AI. The…
Recent advancements in speech generation models have been significantly driven by the use of large-scale training data. However, producing highly spontaneous, human-like speech remains a challenge due to the scarcity of large, diverse, and…
Benefiting from diverse instruction datasets, contemporary Large Language Models (LLMs) perform effectively as AI assistants in collaborating with humans. However, LLMs still struggle to generate natural and colloquial responses in…
Understanding and characterizing how people interact in information-seeking conversations is crucial in developing conversational search systems. In this paper, we introduce a new dataset designed for this purpose and use it to analyze…
The recent proliferation of Large Conversation Language Models has highlighted the economic significance of widespread access to this type of AI technologies in the current information age. Nevertheless, prevailing models have primarily…
Open-ended human learning and information-seeking are increasingly mediated by digital assistants. However, such systems often ignore the user's pre-existing knowledge. Assuming a correlation between engagement and user responses such as…
Synthetic users are cost-effective proxies for real users in the evaluation of conversational recommender systems. Large language models show promise in simulating human-like behavior, raising the question of their ability to represent a…