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Explainability of AI systems is critical for users to take informed actions. Understanding "who" opens the black-box of AI is just as important as opening it. We conduct a mixed-methods study of how two different groups--people with and…

Human-Computer Interaction · Computer Science 2024-03-07 Upol Ehsan , Samir Passi , Q. Vera Liao , Larry Chan , I-Hsiang Lee , Michael Muller , Mark O. Riedl

We grapple with the question: How, for whom and why should explainable artificial intelligence (XAI) aim to support the user goal of agency? In particular, we analyze the relationship between agency and explanations through a user-centric…

Human-Computer Interaction · Computer Science 2023-12-07 Iyadunni Adenuga , Jonathan Dodge

Machine learning systems increasingly make life-changing decisions about individuals, such as loan approvals, hiring, and cheating detection, raising a pressing question: how can individuals respond to negative decisions made by these…

Machine Learning · Statistics 2026-05-18 Timo Freiesleben , Kristof Meding , Gunnar König

Both humans and machine learning models learn from experience, particularly in safety- and reliability-critical domains. While psychology seeks to understand human cognition, the field of Explainable AI (XAI) develops methods to interpret…

Human-Computer Interaction · Computer Science 2025-11-25 Roussel Rahman , Aashwin Ananda Mishra , Wan-Lin Hu

Machine learning (ML) systems across many application areas are increasingly demonstrating performance that is beyond that of humans. In response to the proliferation of such models, the field of Explainable AI (XAI) has sought to develop…

Human-Computer Interaction · Computer Science 2020-02-12 Devleena Das , Sonia Chernova

The increasing complexity of AI systems has led to the growth of the field of Explainable Artificial Intelligence (XAI), which aims to provide explanations and justifications for the outputs of AI algorithms. While there is considerable…

Artificial Intelligence · Computer Science 2024-06-21 Maryam Hashemi , Ali Darejeh , Francisco Cruz

The boundaries of existing explainable artificial intelligence (XAI) algorithms are confined to problems grounded in technical users' demand for explainability. This research paradigm disproportionately ignores the larger group of…

Artificial Intelligence · Computer Science 2023-01-25 Weina Jin , Jianyu Fan , Diane Gromala , Philippe Pasquier , Xiaoxiao Li , Ghassan Hamarneh

With the recent proliferation of artificial intelligence systems, there has been a surge in the demand for explainability of these systems. Explanations help to reduce system opacity, support transparency, and increase stakeholder trust. In…

Software Engineering · Computer Science 2024-09-12 Umm-e-Habiba , Justus Bogner , Stefan Wagner

Explainable artificial intelligence has received limited attention in construction despite its growing importance in various other industrial sectors. In this paper, we provide a narrative review of XAI to raise awareness about its…

Artificial Intelligence · Computer Science 2025-09-09 Peter ED Love , Weili Fang , Jane Matthews , Stuart Porter , Hanbin Luo , Lieyun Ding

Interactive Artificial Intelligence (AI) agents are becoming increasingly prevalent in society. However, application of such systems without understanding them can be problematic. Black-box AI systems can lead to liability and…

Computers and Society · Computer Science 2023-01-16 Pradyumna Tambwekar , Matthew Gombolay

Explaining the predictions of opaque machine learning algorithms is an important and challenging task, especially as complex models are increasingly used to assist in high-stakes decisions such as those arising in healthcare and finance.…

Machine Learning · Computer Science 2022-06-29 David S. Watson

Recent legislation proposals have significantly increased the demand for eXplainable Artificial Intelligence (XAI) in many businesses, especially in so-called `high-risk' domains, such as recruitment. Within recruitment, AI has become…

Human-Computer Interaction · Computer Science 2023-09-12 Roan Schellingerhout , Francesco Barile , Nava Tintarev

Explainable Artificial Intelligence (XAI) has aided machine learning (ML) researchers with the power of scrutinizing the decisions of the black-box models. XAI methods enable looking deep inside the models' behavior, eventually generating…

Cryptography and Security · Computer Science 2025-10-07 Maraz Mia , Mir Mehedi A. Pritom

The attention mechanism lies at the core of the transformer architecture, providing an interpretable model-internal signal that has motivated a growing interest in attention-based model explanations. Although attention weights do not…

Machine Learning · Computer Science 2025-08-13 Marte Eggen , Jacob Lysnæs-Larsen , Inga Strümke

With the rising necessity of explainable artificial intelligence (XAI), we see an increase in task-dependent XAI methods on varying abstraction levels. XAI techniques on a global level explain model behavior and on a local level explain…

Human-Computer Interaction · Computer Science 2023-07-18 Udo Schlegel , Daniela Oelke , Daniel A. Keim , Mennatallah El-Assady

Causality has gained popularity in recent years. It has helped improve the performance, reliability, and interpretability of machine learning models. However, recent literature on explainable artificial intelligence (XAI) has faced…

Artificial Intelligence · Computer Science 2025-07-11 Samuel Reyd , Ada Diaconescu , Jean-Louis Dessalles

There have been several research works proposing new Explainable AI (XAI) methods designed to generate model explanations having specific properties, or desiderata, such as fidelity, robustness, or human-interpretability. However,…

Artificial Intelligence · Computer Science 2021-01-25 Sérgio Jesus , Catarina Belém , Vladimir Balayan , João Bento , Pedro Saleiro , Pedro Bizarro , João Gama

Providing plausible responses to why questions is a challenging but critical goal for language based human-machine interaction. Explanations are challenging in that they require many different forms of abstract knowledge and reasoning.…

Computation and Language · Computer Science 2019-06-05 Allen Nie , Erin D. Bennett , Noah D. Goodman

Explanations of model behavior are commonly evaluated via proxy properties weakly tied to the purposes explanations serve in practice. We contribute a decision theoretic framework that treats explanations as information signals valued by…

Artificial Intelligence · Computer Science 2026-02-24 Ziyang Guo , Berk Ustun , Jessica Hullman

AI is becoming increasingly common across different domains. However, as sophisticated AI-based systems are often black-boxed, rendering the decision-making logic opaque, users find it challenging to comply with their recommendations.…

Artificial Intelligence · Computer Science 2024-06-19 Niklas Kühl , Christian Meske , Maximilian Nitsche , Jodie Lobana