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We introduce EQ-Bench, a novel benchmark designed to evaluate aspects of emotional intelligence in Large Language Models (LLMs). We assess the ability of LLMs to understand complex emotions and social interactions by asking them to predict…

Computation and Language · Computer Science 2024-01-04 Samuel J. Paech

Human acceptance of social robots is greatly effected by empathy and perceived understanding. This necessitates accurate and flexible responses to various input data from the user. While systems such as this can become increasingly complex…

Robotics · Computer Science 2024-12-31 Jordan Sinclair , Christopher Reardon

Emotion understanding is a core capability for LLMs to interact effectively with humans, yet existing evaluation paradigms rely on discrete emotion label prediction and fail to capture the cognitive processes underlying emotion generation.…

Artificial Intelligence · Computer Science 2026-05-19 Zhaoyue Sun , Hainiu Xu , Andero Uusberg , James J. Gross , Petr Slovak , Yulan He

This work investigates the capabilities of large language models (LLMs) in detecting and understanding human emotions through text. Drawing upon emotion models from psychology, we adopt an interdisciplinary perspective that integrates…

Computation and Language · Computer Science 2025-03-10 Florian Lecourt , Madalina Croitoru , Konstantin Todorov

Human emotions are often not expressed directly, but regulated according to internal processes and social display rules. For affective computing systems, an understanding of how users regulate their emotions can be highly useful, for…

With the development of speech large language models (speech LLMs), users can now interact directly with assistants via speech. However, most existing models only convert response content into speech without fully capturing the rich…

Computation and Language · Computer Science 2025-09-18 Haoyu Wang , Guangyan Zhang , Jiale Chen , Jingyu Li , Yuehai Wang , Yiwen Guo

Human annotators frequently disagree on emotion labels, yet most evaluations of Large Language Model (LLM) emotion annotation collapse these judgments into a single gold standard, discarding the distributional information that disagreement…

Computation and Language · Computer Science 2026-05-04 Keito Inoshita , Xiaokang Zhou , Akira Kawai , Katsutoshi Yada

Large language models (LLMs) and their variants have shown extraordinary efficacy across numerous downstream natural language processing (NLP) tasks, which has presented a new vision for the development of NLP. Despite their remarkable…

Computation and Language · Computer Science 2024-01-18 Yazhou Zhang , Mengyao Wang , Youxi Wu , Prayag Tiwari , Qiuchi Li , Benyou Wang , Jing Qin

Empathy is central to human connection, yet people often struggle to express it effectively. In blinded evaluations, large language models (LLMs) generate responses that are often judged more empathic than human-written ones. Yet when a…

Computation and Language · Computer Science 2026-03-17 Aakriti Kumar , Nalin Poungpeth , Diyi Yang , Bruce Lambert , Matthew Groh

Conversational agents have made significant progress since ELIZA, expanding their role across various domains, including healthcare, education, and customer service. As these agents become increasingly integrated into daily human…

Human-Computer Interaction · Computer Science 2025-07-04 Paulo Ricardo Knob , Leonardo Scholler , Juliano Rigatti , Soraia Raupp Musse

The advent of large language models (LLMs) has gained tremendous attention over the past year. Previous studies have shown the astonishing performance of LLMs not only in other tasks but also in emotion recognition in terms of accuracy,…

Computation and Language · Computer Science 2023-10-24 Liyizhe Peng , Zixing Zhang , Tao Pang , Jing Han , Huan Zhao , Hao Chen , Björn W. Schuller

Large Language Models (LLMs) have recently showcased their remarkable capacities, not only in natural language processing tasks but also across diverse domains such as clinical medicine, legal consultation, and education. LLMs become more…

Computation and Language · Computer Science 2024-01-23 Jen-tse Huang , Wenxuan Wang , Eric John Li , Man Ho Lam , Shujie Ren , Youliang Yuan , Wenxiang Jiao , Zhaopeng Tu , Michael R. Lyu

The integration of Large Language Models (LLMs) into the healthcare domain has the potential to significantly enhance patient care and support through the development of empathetic, patient-facing chatbots. This study investigates an…

Computation and Language · Computer Science 2024-05-28 Man Luo , Christopher J. Warren , Lu Cheng , Haidar M. Abdul-Muhsin , Imon Banerjee

Effective and safe human-machine collaboration requires the regulated and meaningful exchange of emotions between humans and artificial intelligence (AI). Current AI systems based on large language models (LLMs) can provide feedback that…

Computation and Language · Computer Science 2025-06-18 Xiuwen Wu , Hao Wang , Zhiang Yan , Xiaohan Tang , Pengfei Xu , Wai-Ting Siok , Ping Li , Jia-Hong Gao , Bingjiang Lyu , Lang Qin

As large language models (LLMs) increasingly power conversational agents, understanding how they model users' emotional states is critical for ethical deployment. Inspired by emotion wheels -- a psychological framework that argues emotions…

Computation and Language · Computer Science 2025-07-16 Bo Zhao , Maya Okawa , Eric J. Bigelow , Rose Yu , Tomer Ullman , Ekdeep Singh Lubana , Hidenori Tanaka

The emotions we experience involve complex processes; besides physiological aspects, research in psychology has studied cognitive appraisals where people assess their situations subjectively, according to their own values (Scherer, 2005).…

Computation and Language · Computer Science 2023-10-24 Hongli Zhan , Desmond C. Ong , Junyi Jessy Li

Emotional intelligence significantly impacts our daily behaviors and interactions. Although Large Language Models (LLMs) are increasingly viewed as a stride toward artificial general intelligence, exhibiting impressive performance in…

Computation and Language · Computer Science 2023-11-14 Cheng Li , Jindong Wang , Yixuan Zhang , Kaijie Zhu , Wenxin Hou , Jianxun Lian , Fang Luo , Qiang Yang , Xing Xie

Large Language Models (LLMs) are increasingly expected to navigate the nuances of human emotion. While research confirms that LLMs can simulate emotional intelligence, their internal emotional mechanisms remain largely unexplored. This…

Artificial Intelligence · Computer Science 2025-10-14 Jingxiang Zhang , Lujia Zhong

Sentiment analysis and emotion detection are important research topics in natural language processing (NLP) and benefit many downstream tasks. With the widespread application of LLMs, researchers have started exploring the application of…

Computation and Language · Computer Science 2024-08-27 Zhiwei Liu , Kailai Yang , Tianlin Zhang , Qianqian Xie , Sophia Ananiadou

Large language models (LLMs) are increasingly used in cross-cultural systems to understand and adapt to human emotions, which are shaped by cultural norms of expression and interpretation. However, prior work on emotion attribution has…

Computation and Language · Computer Science 2026-04-01 Aizirek Turdubaeva , Uichin Lee