Related papers: Exploring ChatGPT's Empathic Abilities
Recent approaches to empathetic response generation try to incorporate commonsense knowledge or reasoning about the causes of emotions to better understand the user's experiences and feelings. However, these approaches mainly focus on…
The emergence of an AI-powered chatbot that can generate human-like sentences and write coherent essays has caught the world's attention. This paper discusses the historical overview of chatbots and the technology behind Chat Generative…
Campus climate surveys play a pivotal role in capturing how students, faculty, and staff experience university life, yet traditional methods frequently suffer from low participation and minimal follow-up. We present TigerGPT, a new AI…
Since the late 1990s when speech companies began providing their customer-service software in the market, people have gotten used to speaking to machines. As people interact more often with voice and gesture controlled machines, they expect…
Nowadays, touch remains essential for emotional conveyance and interpersonal communication as more interactions are mediated remotely. While many studies have discussed the effectiveness of using haptics to communicate emotions,…
Over the eight months since its release, ChatGPT and its underlying model, GPT3.5, have garnered massive attention, due to their potent mix of capability and accessibility. While a niche-industry of papers have emerged examining the scope…
Conversational AI chatbots have become increasingly common within the customer service industry. Despite improvements in their emotional development, they often lack the authenticity of real customer service interactions or the competence…
Empathetic dialogue is a human-like behavior that requires the perception of both affective factors (e.g., emotion status) and cognitive factors (e.g., cause of the emotion). Besides concerning emotion status in early work, the latest…
Conversational agents have made significant progress since ELIZA, expanding their role across various domains, including healthcare, education, and customer service. As these agents become increasingly integrated into daily human…
ChatGPT, an AI chatbot, has gained popularity for its capability in generating human-like responses. However, this feature carries several risks, most notably due to its deceptive behaviour such as offering users misleading or fabricated…
Human cognitive performance is enhanced by the use of tools. For example, a human can produce a much greater, and more accurate, volume of mathematical calculation in a unit of time using a calculator or a spreadsheet application on a…
Objective: Assess the feasibility of using ChatGPT or a similar AI-based chatbot for patient-provider communication. Participants: A US representative sample of 430 study participants aged 18 and above. 53.2% of respondents analyzed were…
Conversational agents are increasingly used as support tools along mental therapeutic pathways with significant societal impacts. In particular, empathy is a key non-functional requirement in therapeutic contexts, yet current chatbot…
A growing literature studies how humans incorporate advice from algorithms. This study examines an algorithm with millions of daily users: ChatGPT. In a preregistered study, 118 student participants answer 2,828 multiple-choice questions…
Virtual and robotic agents capable of perceiving human empathy have the potential to participate in engaging and meaningful human-machine interactions that support human well-being. Prior research in computational empathy has focused on…
Many people suffer from mental health problems but not everyone seeks professional help or has access to mental health care. AI chatbots have increasingly become a go-to for individuals who either have mental disorders or simply want…
In collaboration with Postpartum Support International (PSI), a non-profit organization dedicated to supporting caregivers with postpartum mood and anxiety disorders, we developed three chatbots to provide context-specific empathetic…
With the emergence of large language models (LLMs), investigating if they can surpass humans in areas such as emotion recognition and empathetic responding has become a focal point of research. This paper presents a comprehensive study…
This study explores linguistic differences between human and LLM-generated dialogues, using 19.5K dialogues generated by ChatGPT-3.5 as a companion to the EmpathicDialogues dataset. The research employs Linguistic Inquiry and Word Count…
The rapid development of language-based artificial intelligence (AI) offers new possibilities for psychotherapy and assistive systems, particularly benefitting autistic individuals who often respond well to technology. Parents of autistic…