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Recent work in open-domain conversational agents has demonstrated that significant improvements in model engagingness and humanness metrics can be achieved via massive scaling in both pre-training data and model size (Adiwardana et al.,…

Computation and Language · Computer Science 2020-10-05 Kurt Shuster , Eric Michael Smith , Da Ju , Jason Weston

Deploying conversational voice agents with large language models faces a critical challenge: cloud-based foundation models provide deep reasoning and domain knowledge but introduce latency that disrupts natural conversation, while on-device…

Computation and Language · Computer Science 2025-11-11 Vidya Srinivas , Zachary Englhardt , Maximus Powers , Shwetak Patel , Vikram Iyer

Embodied avatars as virtual agents have many applications and provide benefits over disembodied agents, allowing non-verbal social and interactional cues to be leveraged, in a similar manner to how humans interact with each other. We…

Human-Computer Interaction · Computer Science 2019-10-16 Deepali Aneja , Daniel McDuff , Shital Shah

Developing compassionate interactive systems requires agents to not only understand user emotions but also provide diverse, substantive support. While recent works explore empathetic dialogue generation, they remain limited in response form…

Computation and Language · Computer Science 2026-04-21 Zhaopei Huang , Yanfeng Jia , Jiayi Zhao , Xinjie Zhang , Wenxuan Wang , Qin Jin

Intelligent agents such as robots are increasingly deployed in real-world, safety-critical settings. It is vital that these agents are able to explain the reasoning behind their decisions to human counterparts; however, their behavior is…

Machine Learning · Computer Science 2023-12-01 Xijia Zhang , Yue Guo , Simon Stepputtis , Katia Sycara , Joseph Campbell

The current work addresses a virtual environment with self-replicating agents whose decisions are based on a form of "somatic computation" (soma - body) in which basic emotional responses, taken in parallelism to actual living organisms,…

Artificial Intelligence · Computer Science 2014-01-10 Carlos Pedro Gonçalves

The performance of ChatGPT\copyright{} and other LLMs has improved tremendously, and in online environments, they are increasingly likely to be used in a wide variety of situations, such as ChatBot on web pages, call center operations using…

Human-Computer Interaction · Computer Science 2025-02-19 Hiroki Tanioka , Tetsushi Ueta , Masahiko Sano

Personalized dialogue systems are an essential step toward better human-machine interaction. Existing personalized dialogue agents rely on properly designed conversational datasets, which are mostly monolingual (e.g., English), which…

Computation and Language · Computer Science 2020-04-09 Zhaojiang Lin , Zihan Liu , Genta Indra Winata , Samuel Cahyawijaya , Andrea Madotto , Yejin Bang , Etsuko Ishii , Pascale Fung

Advancements in large language models offer strong potential for enhancing virtual simulated patients (VSPs) in medical education by providing scalable alternatives to resource-intensive traditional methods. However, current VSPs often…

Computation and Language · Computer Science 2025-12-23 Victor De Marez , Jens Van Nooten , Luna De Bruyne , Walter Daelemans

Goal-oriented conversational agents are becoming prevalent in our daily lives. For these systems to engage users and achieve their goals, they need to exhibit appropriate social behavior as well as provide informative replies that guide…

Computation and Language · Computer Science 2021-01-01 Yi-Chia Wang , Alexandros Papangelis , Runze Wang , Zhaleh Feizollahi , Gokhan Tur , Robert Kraut

As language agents increasingly automate critical tasks, their ability to follow domain-specific standard operating procedures (SOPs), policies, and constraints when taking actions and making tool calls becomes essential yet remains…

Computation and Language · Computer Science 2025-06-18 Zekun Li , Shinda Huang , Jiangtian Wang , Nathan Zhang , Antonis Antoniades , Wenyue Hua , Kaijie Zhu , Sirui Zeng , Chi Wang , William Yang Wang , Xifeng Yan

Large language models (LLMs), due to their advanced natural language capabilities, have seen significant success in applications where the user interface is usually a conversational artificial intelligence (AI) agent and engages the user…

Computation and Language · Computer Science 2025-03-10 Fei Wei , Yaliang Li , Bolin Ding

This paper introduces EmpathyEar, a pioneering open-source, avatar-based multimodal empathetic chatbot, to fill the gap in traditional text-only empathetic response generation (ERG) systems. Leveraging the advancements of a large language…

Multimedia · Computer Science 2024-06-24 Hao Fei , Han Zhang , Bin Wang , Lizi Liao , Qian Liu , Erik Cambria

The advent of large language models (LLMs) such as ChatGPT, PaLM, and GPT-4 has catalyzed remarkable advances in natural language processing, demonstrating human-like language fluency and reasoning capacities. This position paper introduces…

Computation and Language · Computer Science 2024-02-07 Zhixuan Chu , Yan Wang , Feng Zhu , Lu Yu , Longfei Li , Jinjie Gu

The evolution of Large Language Models (LLMs) has showcased remarkable capacities for logical reasoning and natural language comprehension. These capabilities can be leveraged in solutions that semantically and textually model complex…

Human-Computer Interaction · Computer Science 2024-04-17 Syed Mekael Wasti , Ken Q. Pu , Ali Neshati

Building a socially intelligent agent involves many challenges. One of which is to track the agent's mental state transition and teach the agent to make decisions guided by its value like a human. Towards this end, we propose to incorporate…

Computation and Language · Computer Science 2022-07-25 Liang Qiu , Yizhou Zhao , Yuan Liang , Pan Lu , Weiyan Shi , Zhou Yu , Song-Chun Zhu

Social simulation through large language model (LLM) agents is a promising approach to explore and validate hypotheses related to social science questions and LLM agents behavior. We present SOTOPIA-S4, a fast, flexible, and scalable social…

Conversational agents are systems with a conversational interface that afford interaction in spoken language. These systems are becoming prevalent and are preferred in various contexts and for many users. Despite their increasing success,…

Human-Computer Interaction · Computer Science 2019-02-19 Soodeh Atefi , Mohammad Amin Alipour

Conversational agents (CAs) are increasingly embedded in daily life, yet their ability to navigate user emotions efficiently is still evolving. This study investigates how users with varying traits -- gender, personality, and cultural…

Human-Computer Interaction · Computer Science 2025-11-11 Yuchong Zhang , Yong Ma , Di Fu , Stephanie Zubicueta Portales , Morten Fjeld , Danica Kragic

We will demonstrate a conversational products recommendation agent. This system shows how we combine research in personalized recommendation systems with research in dialogue systems to build a virtual sales agent. Based on new deep…

Computation and Language · Computer Science 2016-10-06 Yueming Sun , Yi Zhang , Yunfei Chen , Roger Jin
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