Related papers: Aspect based sentimental analysis for travellers' …
Multimodal aspect-based sentiment analysis (MABSA) aims to extract aspects from text-image pairs and recognize their sentiments. Existing methods make great efforts to align the whole image to corresponding aspects. However, different…
Sentiment analysis aims to extract and express a person's perception, opinions and emotions towards an entity, object, product and a service, enabling businesses to obtain feedback from the consumers. The increasing popularity of the social…
Social media is increasingly used by humans to express their feelings and opinions in the form of short text messages. Detecting sentiments in the text has a wide range of applications including identifying anxiety or depression of…
Although latent factor models (e.g., matrix factorization) achieve good accuracy in rating prediction, they suffer from several problems including cold-start, non-transparency, and suboptimal recommendation for local users or items. In this…
Artificial Intelligence (AI) has been improving the performance of systems for a diverse set of tasks and introduced a more interactive generation of personal agents. Despite the current trend of applying AI for a great amount of areas, we…
Textual sentiment analysis and emotion detection consists in retrieving the sentiment or emotion carried by a text or document. This task can be useful in many domains: opinion mining, prediction, feedbacks, etc. However, building a general…
Air travel is one of the most frequently used means of transportation in our every-day life. Thus, it is not surprising that an increasing number of travelers share their experiences with airlines and airports in form of online reviews on…
Tourism is an exciting thing to be visited by people in the world. Search for attractive and popular places can be done through social media. Data from social media or websites can be used as a reference to find current travel trends and…
With the increase of digital data and social network platforms the impact of social media science in driving company decision related to product/service features and customer care operations is becoming more crucial. In particular, platform…
Aspect based sentiment analysis (ABSA) can provide more detailed information than general sentiment analysis, because it aims to predict the sentiment polarities of the given aspects or entities in text. We summarize previous approaches…
Service quality rankings are pivotal for maintaining sustainability in the fiercely competitive airline industry. However, prior research in this domain has often fallen short in aspects of sample size, efficiency, and dependability. This…
Sentiment analysis attempts to identify, extract and quantify affective states and subjective information from various types of data such as text, audio, and video. Many approaches have been proposed to extract the sentiment of individuals…
Sentiment Analysis, a popular subtask of Natural Language Processing, employs computational methods to extract sentiment, opinions, and other subjective aspects from linguistic data. Given its crucial role in understanding human sentiment,…
User-provided multi-aspect evaluations manifest users' detailed feedback on the recommended items and enable fine-grained understanding of their preferences. Extensive studies have shown that modeling such data greatly improves the…
Social media networks have become a significant aspect of people's lives, serving as a platform for their ideas, opinions and emotions. Consequently, automated sentiment analysis (SA) is critical for recognising people's feelings in ways…
Many modern navigation systems and map-based services do not only provide the fastest route from a source location s to a target location t but also provide a few alternative routes to the users as more options to choose from. Consequently,…
Aspect-based sentiment analysis (ASBA) is a refined approach to sentiment analysis that aims to extract and classify sentiments based on specific aspects or features of a product, service, or entity. Unlike traditional sentiment analysis,…
This study explores the enhancement of customer satisfaction in the airline industry, a critical factor for retaining customers and building brand reputation, which are vital for revenue growth. Utilizing a combination of machine learning…
Previous studies show effective of pre-trained language models for sentiment analysis. However, most of these studies ignore the importance of sentimental information for pre-trained models.Therefore, we fully investigate the sentimental…
With the recent digital revolution, analyzing of tourists' behaviors and research fields associated with it have changed profoundly. It is now easier to examine behaviors of tourists using digital traces they leave during their travels. The…