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The rise of machine learning has brought closer scrutiny to intelligent systems, leading to calls for greater transparency and explainable algorithms. We explore the effects of transparency on user perceptions of a working intelligent…

Human-Computer Interaction · Computer Science 2018-11-07 Aaron Springer , Steve Whittaker

We increasingly depend on a variety of data-driven algorithmic systems to assist us in many aspects of life. Search engines and recommender systems amongst others are used as sources of information and to help us in making all sort of…

Databases · Computer Science 2021-09-01 Evaggelia Pitoura , Kostas Stefanidis , Georgia Koutrika

Recommender systems have become integral to digital experiences, shaping user interactions and preferences across various platforms. Despite their widespread use, these systems often suffer from algorithmic biases that can lead to unfair…

Information Retrieval · Computer Science 2024-09-12 Yongsu Ahn , Quinn K Wolter , Jonilyn Dick , Janet Dick , Yu-Ru Lin

Recommender systems can strongly influence which information we see online, e.g., on social media, and thus impact our beliefs, decisions, and actions. At the same time, these systems can create substantial business value for different…

Information Retrieval · Computer Science 2023-05-10 Yashar Deldjoo , Dietmar Jannach , Alejandro Bellogin , Alessandro Difonzo , Dario Zanzonelli

Decision-making is a fundamental capability in everyday life. Large Language Models (LLMs) provide multifaceted support in enhancing human decision-making processes. However, understanding the influencing factors of LLM-assisted…

Artificial Intelligence · Computer Science 2024-02-28 Eva Eigner , Thorsten Händler

Machine learning (ML) algorithms are increasingly deployed to make critical decisions in socioeconomic applications such as finance, criminal justice, and autonomous driving. However, due to their data-driven and pattern-seeking nature, ML…

Software Engineering · Computer Science 2026-01-08 Verya Monjezi , Ashish Kumar , Ashutosh Trivedi , Gang Tan , Saeid Tizpaz-Niari

The global infrastructure of the Web, designed as an open and transparent system, has a significant impact on our society. However, algorithmic systems of corporate entities that neglect those principles increasingly populated the Web.…

Human-Computer Interaction · Computer Science 2020-09-22 Jesse Josua Benjamin , Claudia Müller-Birn , Simon Razniewski

The increased use of algorithmic predictions in sensitive domains has been accompanied by both enthusiasm and concern. To understand the opportunities and risks of these technologies, it is key to study how experts alter their decisions…

Computers and Society · Computer Science 2020-02-21 Maria De-Arteaga , Riccardo Fogliato , Alexandra Chouldechova

With machine learning models being increasingly used to aid decision making even in high-stakes domains, there has been a growing interest in developing interpretable models. Although many supposedly interpretable models have been proposed,…

Artificial Intelligence · Computer Science 2021-08-17 Forough Poursabzi-Sangdeh , Daniel G. Goldstein , Jake M. Hofman , Jennifer Wortman Vaughan , Hanna Wallach

Fairness in AI-driven decision-making systems has become a critical concern, especially when these systems directly affect human lives. This paper explores the public's comprehension of fairness in healthcare recommendations. We conducted a…

Machine Learning · Computer Science 2024-09-10 Veronica Kecki , Alan Said

Algorithmic processes are increasingly employed to perform managerial decision making, especially after the tremendous success in Artificial Intelligence (AI). This paradigm shift is occurring because these sophisticated AI techniques are…

Computers and Society · Computer Science 2021-09-30 Jianlong Zhou , Sunny Verma , Mudit Mittal , Fang Chen

When an algorithm provides risk assessments, we typically think of them as helpful inputs to human decisions, such as when risk scores are presented to judges or doctors. However, a decision-maker may react not only to the information…

Machine Learning · Computer Science 2025-11-04 Bryce McLaughlin , Jann Spiess

This article surveys the use of algorithmic systems to support decision-making in the public sector. Governments adopt, procure, and use algorithmic systems to support their functions within several contexts -- including criminal justice,…

Computers and Society · Computer Science 2021-06-11 Karen Levy , Kyla Chasalow , Sarah Riley

Algorithmic predictions are inherently uncertain: even models with similar aggregate accuracy can produce different predictions for the same individual, raising concerns that high-stakes decisions may become sensitive to arbitrary modeling…

Human-Computer Interaction · Computer Science 2026-05-13 Hansol Lee , AJ Alvero , René F. Kizilcec , Thorsten Joachims

Advances in machine learning have created new opportunities to develop artificial intelligence (AI)-based clinical decision support systems using past clinical data and improve diagnosis decisions in life-threatening illnesses such breast…

Human-Computer Interaction · Computer Science 2024-12-17 Olya Rezaeian , Onur Asan , Alparslan Emrah Bayrak

Governments are increasingly turning to algorithmic risk assessments when making important decisions, such as whether to release criminal defendants before trial. Policymakers assert that providing public servants with algorithmic advice…

Human-Computer Interaction · Computer Science 2021-08-16 Ben Green , Yiling Chen

A growing number of oversight boards and regulatory bodies seek to monitor and govern algorithms that make decisions about people's lives. Prior work has explored how people believe algorithmic decisions should be made, but there is little…

Computers and Society · Computer Science 2022-09-07 Nina Grgić-Hlača , Gabriel Lima , Adrian Weller , Elissa M. Redmiles

Melanoma is the deadliest form of skin cancer. Computer systems can assist in melanoma detection, but are not widespread in clinical practice. In 2016, an open challenge in classification of dermoscopic images of skin lesions was announced.…

Machine Learning · Statistics 2018-02-06 Kajsa Møllersen , Maciel Zortea , Thomas R. Schopf , Herbert Kirchesch , Fred Godtliebsen

As automated decision making and decision assistance systems become common in everyday life, research on the prevention or mitigation of potential harms that arise from decisions made by these systems has proliferated. However, various…

Computers and Society · Computer Science 2023-01-18 Samer B. Nashed , Justin Svegliato , Su Lin Blodgett

AI and ML models have already found many applications in critical domains, such as healthcare and criminal justice. However, fully automating such high-stakes applications can raise ethical or fairness concerns. Instead, in such cases,…

Artificial Intelligence · Computer Science 2023-04-28 Ioannis Papantonis , Vaishak Belle