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Natural Language Sentence Matching (NLSM) has gained substantial attention from both academics and the industry, and rich public datasets contribute a lot to this process. However, biased datasets can also hurt the generalization…
In online advertising, search engines sell ad placements for keywords continuously through auctions. This problem can be seen as an infinitely repeated game since the auction is executed whenever a user performs a query with the keyword. As…
Traditional code search engines often do not perform well with natural language queries since they mostly apply keyword matching. These engines thus need carefully designed queries containing information about programming APIs for code…
Ranking online reviews by their intrinsic quality is a critical task for e-commerce platforms and information services, impacting user experience and business outcomes. However, quality is a domain-dependent and dynamic concept, making its…
Question answering (QA) is an important natural language processing (NLP) task and has received much attention in academic research and industry communities. Existing QA studies assume that questions are raised by humans and answers are…
In information retrieval, large language models (LLMs) have demonstrated remarkable potential in text reranking tasks by leveraging their sophisticated natural language understanding and advanced reasoning capabilities. However,…
Finding relevant products given a user query is pivotal to an e-commerce platform, as it can drive shopping behavior and generate revenue. The challenge lies in accurately predicting the correlation between queries and products. Recently,…
Quantification is a supervised learning task that consists in predicting, given a set of classes C and a set D of unlabelled items, the prevalence (or relative frequency) p(c|D) of each class c in C. Quantification can in principle be…
With large language models (LLMs), conversational search engines shift how users retrieve information from the web by enabling natural conversations to express their search intents over multiple turns. Users' natural conversation embodies…
Providing personalized explanations for recommendations can help users to understand the underlying insight of the recommendation results, which is helpful to the effectiveness, transparency, persuasiveness and trustworthiness of…
Personalization is a core capability across consumer technologies, streaming, shopping, wearables, and voice, yet it remains challenged by sparse interactions, fast content churn, and heterogeneous textual signals. We present RecMind, an…
Millions of unsolicited medical inquiries are received by pharmaceutical companies every year. It has been hypothesized that these inquiries represent a treasure trove of information, potentially giving insight into matters regarding…
Product classification is the task of automatically predicting a taxonomy path for a product in a predefined taxonomy hierarchy given a textual product description or title. For efficient product classification we require a suitable…
Nowadays, with many e-commerce platforms conducting global business, e-commerce search systems are required to handle product retrieval under multilingual scenarios. Moreover, comparing with maintaining per-country specific e-commerce…
Word alignment, which aims to align translationally equivalent words between source and target sentences, plays an important role in many natural language processing tasks. Current unsupervised neural alignment methods focus on inducing…
As online false information continues to grow, automated fact-checking has gained an increasing amount of attention in recent years. Researchers in the field of Natural Language Processing (NLP) have contributed to the task by building…
In this paper we discuss several issues related to automated text classification of web sites. We analyze the nature of web content and metadata in relation to requirements for text features. We find that HTML metatags are a good source of…
Language agents have achieved considerable performance on various complex question-answering tasks by planning with external tools. Despite the incessant exploration in this field, existing language agent systems still struggle with costly,…
The task of Question Answering has gained prominence in the past few decades for testing the ability of machines to understand natural language. Large datasets for Machine Reading have led to the development of neural models that cater to…
Knowledge Graph Completion (KGC) aims at automatically predicting missing links for large-scale knowledge graphs. A vast number of state-of-the-art KGC techniques have got published at top conferences in several research fields, including…