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In e-commerce, ranking the search results based on users' preference is the most important task. Commercial e-commerce platforms, such as, Amazon, Alibaba, eBay, Walmart, etc. perform extensive and relentless research to perfect their…

Information Retrieval · Computer Science 2024-12-06 Md. Ahsanul Kabir , Mohammad Al Hasan , Aritra Mandal , Daniel Tunkelang , Zhe Wu

Recommender systems support decisions in various domains ranging from simple items such as books and movies to more complex items such as financial services, telecommunication equipment, and software systems. In this context,…

Information Retrieval · Computer Science 2021-02-15 Alexander Felfernig , Viet-Man Le , Andrei Popescu , Mathias Uta , Thi Ngoc Trang Tran , Müslüum Atas

Query and product relevance prediction is a critical component for ensuring a smooth user experience in e-commerce search. Traditional studies mainly focus on BERT-based models to assess the semantic relevance between queries and products.…

Information Retrieval · Computer Science 2025-03-13 Tian Tang , Zhixing Tian , Zhenyu Zhu , Chenyang Wang , Haiqing Hu , Guoyu Tang , Lin Liu , Sulong Xu

E-Commerce (E-Com) search is an emerging important new application of information retrieval. Learning to Rank (LETOR) is a general effective strategy for optimizing search engines, and is thus also a key technology for E-Com search. While…

Information Retrieval · Computer Science 2019-03-12 Shubhra Kanti Karmaker Santu , Parikshit Sondhi , ChengXiang Zhai

Accurate and complete product descriptions are crucial for e-commerce, yet seller-provided information often falls short. Customer reviews offer valuable details but are laborious to sift through manually. We present PRAISE: Product Review…

Computation and Language · Computer Science 2025-06-24 Adnan Qidwai , Srija Mukhopadhyay , Prerana Khatiwada , Dan Roth , Vivek Gupta

With the ever-growing volume of online information, recommender systems have been an effective strategy to overcome such information overload. The utility of recommender systems cannot be overstated, given its widespread adoption in many…

Information Retrieval · Computer Science 2019-07-11 Shuai Zhang , Lina Yao , Aixin Sun , Yi Tay

E-commerce web applications are almost ubiquitous in our day to day life, however as useful as they are, most of them have little to no adaptation to user needs, which in turn can cause both lower conversion rates as well as unsatisfied…

Information Retrieval · Computer Science 2019-05-30 Mihai Cristian Pîrvu , Alexandra Anghel

Recommender systems use algorithms to provide users with product or service recommendations. Recently, these systems have been using machine learning algorithms from the field of artificial intelligence. However, choosing a suitable machine…

Software Engineering · Computer Science 2016-02-25 Ivens Portugal , Paulo Alencar , Donald Cowan

Personalized recommendations have become a common feature of modern online services, including most major e-commerce sites, media platforms and social networks. Today, due to their high practical relevance, research in the area of…

Information Retrieval · Computer Science 2023-02-07 Pablo Castells , Dietmar Jannach

Robust Trust Reputation Systems (TRS) provide a most trustful reputation score for a specific product or service so as to support relying parties taking the right decision while interacting with an e-commerce application. Thus, TRS must…

Cryptography and Security · Computer Science 2014-05-14 Hasnae Rahimi , Hanan EL Bakkali

Product reviews significantly influence purchasing decisions on e-commerce platforms. However, the sheer volume of reviews can overwhelm users, obscuring the information most relevant to their specific needs. Current e-commerce…

Artificial Intelligence · Computer Science 2026-05-08 Millend Roy , Agostino Capponi , Vineet Goyal

Recommender systems are essential tools in the digital era, providing personalized content to users in areas like e-commerce, entertainment, and social media. Among the many approaches developed to create these systems, latent factor models…

Information Retrieval · Computer Science 2025-01-06 Hind I. Alshbanat , Hafida Benhidour , Said Kerrache

Recommender systems play a pivotal role in helping users navigate an overwhelming selection of products and services. On online platforms, users have the opportunity to share feedback in various modes, including numerical ratings, textual…

Information Retrieval · Computer Science 2025-05-27 Emrul Hasan , Mizanur Rahman , Chen Ding , Jimmy Xiangji Huang , Shaina Raza

Ranking is a core task in recommender systems, which aims at providing an ordered list of items to users. Typically, a ranking function is learned from the labeled dataset to optimize the global performance, which produces a ranking score…

Information Retrieval · Computer Science 2019-07-24 Changhua Pei , Yi Zhang , Yongfeng Zhang , Fei Sun , Xiao Lin , Hanxiao Sun , Jian Wu , Peng Jiang , Wenwu Ou

Product feature recommendations are critical for online customers to purchase the right products based on the right features. For a customer, selecting the product that has the best trade-off between price and functionality is a…

Information Retrieval · Computer Science 2021-05-04 Mingming Guo , Nian Yan , Xiquan Cui , Simon Hughes , Khalifeh Al Jadda

User queries in e-commerce search are often vague, short, and underspecified, making it difficult for retrieval systems to match them accurately against structured product catalogs. This challenge is amplified by the one-to-many nature of…

Information Retrieval · Computer Science 2025-09-11 Yipeng Zhang , Bowen Liu , Xiaoshuang Zhang , Aritra Mandal , Canran Xu , Zhe Wu

With the continuous development of machine learning technology, major e-commerce platforms have launched recommendation systems based on it to serve a large number of customers with different needs more efficiently. Compared with…

Machine Learning · Computer Science 2020-12-14 Yang Yu , Zhenhao Gu , Rong Tao , Jingtian Ge , Kenglun Chang

The past few years have witnessed a growing interest in LLM-based recommender systems (RSs), although their industrial deployment remains in a preliminary stage. Most existing deployments leverage LLMs offline as feature enhancers,…

Information Retrieval · Computer Science 2025-04-30 Yunjia Xi , Hangyu Wang , Bo Chen , Jianghao Lin , Menghui Zhu , Weiwen Liu , Ruiming Tang , Zhewei Wei , Weinan Zhang , Yong Yu

Recommendation systems can provide accurate recommendations by analyzing user shopping history. A richer user history results in more accurate recommendations. However, in real applications, users prefer e-commerce platforms where the item…

Information Retrieval · Computer Science 2024-03-20 Irem Islek , Sule Gunduz Oguducu

We propose a method for building an interpretable recommender system for personalizing online content and promotions. Historical data available for the system consists of customer features, provided content (promotions), and user responses.…

Machine Learning · Statistics 2016-06-21 Amit Dhurandhar , Sechan Oh , Marek Petrik