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Identifying feature requests and bug reports in user comments holds great potential for development teams. However, automated mining of RE-related information from social media and app stores is challenging since (1) about 70% of user…
The evolution of the Internet has increased the amount of information that is expressed by people on different platforms. This information can be product reviews, discussions on forums, or social media platforms. Accessibility of these…
Large, pre-trained neural networks consisting of self-attention layers (transformers) have recently achieved state-of-the-art results on several speech emotion recognition (SER) datasets. These models are typically pre-trained in…
Recently, sentiment analysis has received a lot of attention due to the interest in mining opinions of social media users. Sentiment analysis consists in determining the polarity of a given text, i.e., its degree of positiveness or…
The free flow of information has been accelerated by the rapid development of social media technology. There has been a significant social and psychological impact on the population due to the outbreak of Coronavirus disease (COVID-19). The…
The classic supervised classification algorithms are efficient, but time-consuming, complicated and not interpretable, which makes it difficult to analyze their results that limits the possibility to improve them based on real observations.…
Africa has over 2000 indigenous languages but they are under-represented in NLP research due to lack of datasets. In recent years, there have been progress in developing labeled corpora for African languages. However, they are often…
Sentiment analysis (SA) using code-mixed data from social media has several applications in opinion mining ranging from customer satisfaction to social campaign analysis in multilingual societies. Advances in this area are impeded by the…
This paper explores the application of deep learning techniques, particularly focusing on BERT models, in sentiment analysis. It begins by introducing the fundamental concept of sentiment analysis and how deep learning methods are utilized…
Pretrained transformer-based models such as BERT have demonstrated state-of-the-art predictive performance when adapted into a range of natural language processing tasks. An open problem is how to improve the faithfulness of explanations…
Due to the superior performance, large-scale pre-trained language models (PLMs) have been widely adopted in many aspects of human society. However, we still lack effective tools to understand the potential bias embedded in the black-box…
We report results of a comparison of the accuracy of crowdworkers and seven Natural Language Processing (NLP) toolkits in solving two important NLP tasks, named-entity recognition (NER) and entity-level sentiment (ELS) analysis. We here…
Sentiment analysis is known as one of the most crucial tasks in the field of natural language processing and Convolutional Neural Network (CNN) is one of those prominent models that is commonly used for this aim. Although convolutional…
Despite the recent success of deep transfer learning approaches in NLP, there is a lack of quantitative studies demonstrating the gains these models offer in low-shot text classification tasks over existing paradigms. Deep transfer learning…
Word embeddings represent words in a numeric space so that semantic relations between words are represented as distances and directions in the vector space. Cross-lingual word embeddings transform vector spaces of different languages so…
Transgender community is experiencing a huge disparity in mental health conditions compared with the general population. Interpreting the social medial data posted by transgender people may help us understand the sentiments of these sexual…
Sentiment analysis is crucial for brand reputation management in the banking sector, where customer feedback spans English, Sinhala, Singlish, and code-mixed text. Existing models struggle with low-resource languages like Sinhala and lack…
Most of existing work learn sentiment-specific word representation for improving Twitter sentiment classification, which encoded both n-gram and distant supervised tweet sentiment information in learning process. They assume all words…
Sentiment analysis on software engineering (SE) texts has been widely used in the SE research, such as evaluating app reviews or analyzing developers sentiments in commit messages. To better support the use of automated sentiment analysis…
With increasing globalization and immigration, various studies have estimated that about half of the world population is bilingual. Consequently, individuals concurrently use two or more languages or dialects in casual conversational…