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Conversational recommender systems (CRS) aim to recommend suitable items to users through natural language conversations. For developing effective CRSs, a major technical issue is how to accurately infer user preference from very limited…

Computation and Language · Computer Science 2023-05-31 Yuanhang Zhou , Kun Zhou , Wayne Xin Zhao , Cheng Wang , Peng Jiang , He Hu

Conversational Recommender Systems (CRSs) engage users in multi-turn interactions to deliver personalized recommendations. The emergence of large language models (LLMs) further enhances these systems by enabling more natural and dynamic…

Computation and Language · Computer Science 2025-04-18 Xiaoyan Zhao , Yang Deng , Wenjie Wang , Hongzhan lin , Hong Cheng , Rui Zhang , See-Kiong Ng , Tat-Seng Chua

Conversational recommendation systems (CRSs) use multi-turn interaction to capture user preferences and provide personalized recommendations. A fundamental challenge in CRSs lies in effectively understanding user preferences from…

Information Retrieval · Computer Science 2025-04-30 Xiaolei Wang , Chunxuan Xia , Junyi Li , Fanzhe Meng , Lei Huang , Jinpeng Wang , Wayne Xin Zhao , Ji-Rong Wen

Conversational recommender systems (CRS) aim to recommend relevant items to users by eliciting user preference through natural language conversation. Prior work often utilizes external knowledge graphs for items' semantic information, a…

Computation and Language · Computer Science 2024-02-27 Mathieu Ravaut , Hao Zhang , Lu Xu , Aixin Sun , Yong Liu

Recommender systems are designed to learn user preferences from observed feedback and comprise many fundamental tasks, such as rating prediction and post-click conversion rate (pCVR) prediction. However, the observed feedback usually suffer…

Information Retrieval · Computer Science 2024-02-09 Jun Wang , Haoxuan Li , Chi Zhang , Dongxu Liang , Enyun Yu , Wenwu Ou , Wenjia Wang

Conversational recommender systems (CRS) have shown great success in accurately capturing a user's current and detailed preference through the multi-round interaction cycle while effectively guiding users to a more personalized…

Information Retrieval · Computer Science 2022-08-23 Allen Lin , Jianling Wang , Ziwei Zhu , James Caverlee

In recent years, the emerging topics of recommender systems that take advantage of natural language processing techniques have attracted much attention, and one of their applications is the Conversational Recommender System (CRS). Unlike…

Conversational recommendation systems (CRS) could acquire dynamic user preferences towards desired items through multi-round interactive dialogue. Previous CRS mainly focuses on the single conversation (subsession) that user quits after a…

Information Retrieval · Computer Science 2023-10-23 Yu Ji , Qi Shen , Shixuan Zhu , Hang Yu , Yiming Zhang , Chuan Cui , Zhihua Wei

Conversational recommender systems (CRS) explicitly solicit users' preferences for improved recommendations on the fly. Most existing CRS solutions count on a single policy trained by reinforcement learning for a population of users.…

Artificial Intelligence · Computer Science 2023-02-17 Zhendong Chu , Hongning Wang , Yun Xiao , Bo Long , Lingfei Wu

Sequential recommendation addresses the issue of preference drift by predicting the next item based on the user's previous behaviors. Recently, a promising approach using contrastive learning has emerged, demonstrating its effectiveness in…

Information Retrieval · Computer Science 2023-08-08 Dongjun Lee , Donggeun Ko , Jaekwang Kim

Conversational Recommender Systems (CRSs) aim to provide personalized recommendations by capturing user preferences through interactive dialogues. Explainability in CRSs is crucial as it enables users to understand the reasoning behind…

Computation and Language · Computer Science 2025-10-03 Zhangchi Qiu , Linhao Luo , Shirui Pan , Alan Wee-Chung Liew

Recommender systems are fundamental information filtering techniques to recommend content or items that meet users' personalities and potential needs. As a crucial solution to address the difficulty of user identification and unavailability…

Information Retrieval · Computer Science 2022-10-25 Xiaolin Zheng , Rui Wu , Zhongxuan Han , Chaochao Chen , Linxun Chen , Bing Han

Recently, conversational recommender system (CRS) has become an emerging and practical research topic. Most of the existing CRS methods focus on learning effective preference representations for users from conversation data alone. While, we…

Information Retrieval · Computer Science 2020-08-20 Kun Zhou , Wayne Xin Zhao , Hui Wang , Sirui Wang , Fuzheng Zhang , Zhongyuan Wang , Ji-Rong Wen

Conversational Recommender Systems (CRS) engage users in interactive dialogues to gather preferences and provide personalized recommendations. While existing studies have advanced conversational strategies, they often rely on predefined…

Information Retrieval · Computer Science 2025-04-16 Haibo Sun , Naoki Otani , Hannah Kim , Dan Zhang , Nikita Bhutani

Sequential recommendation methods play a crucial role in modern recommender systems because of their ability to capture a user's dynamic interest from her/his historical interactions. Despite their success, we argue that these approaches…

Information Retrieval · Computer Science 2021-03-02 Xu Xie , Fei Sun , Zhaoyang Liu , Shiwen Wu , Jinyang Gao , Bolin Ding , Bin Cui

Contrastive Learning (CL)-based recommender systems have gained prominence in the context of Heterogeneous Graph (HG) due to their capacity to enhance the consistency of representations across different views. However, existing frameworks…

Information Retrieval · Computer Science 2024-07-30 Lei Sang , Yu Wang , Yi Zhang , Yiwen Zhang , Xindong Wu

Recommender systems are typically designed to fulfill end user needs. However, in some domains the users are not the only stakeholders in the system. For instance, in a news aggregator website users, authors, magazines as well as the…

Information Retrieval · Computer Science 2021-02-10 Alireza Gharahighehi , Celine Vens , Konstantinos Pliakos

Conversational recommender systems (CRSs) aim to capture user preferences and provide personalized recommendations through multi-round natural language dialogues. However, most existing CRS models mainly focus on dialogue comprehension and…

Information Retrieval · Computer Science 2024-07-09 Yunjia Xi , Weiwen Liu , Jianghao Lin , Bo Chen , Ruiming Tang , Weinan Zhang , Yong Yu

Modeling user's long-term and short-term interests is crucial for accurate recommendation. However, since there is no manually annotated label for user interests, existing approaches always follow the paradigm of entangling these two…

Information Retrieval · Computer Science 2022-03-01 Yu Zheng , Chen Gao , Jianxin Chang , Yanan Niu , Yang Song , Depeng Jin , Yong Li

In Conversational Recommendation Systems (CRS), a user can provide feedback on recommended items at each interaction turn, leading the CRS towards more desirable recommendations. Currently, different types of CRS offer various possibilities…

Information Retrieval · Computer Science 2024-01-12 Maria Vlachou , Craig Macdonald