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Related papers: The Importance of Distrust in AI

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Departing from the claim that AI needs to be trustworthy, we find that ethical advice from an AI-powered algorithm is trusted even when its users know nothing about its training data and when they learn information about it that warrants…

Human-Computer Interaction · Computer Science 2021-11-03 Sebastian Krügel , Andreas Ostermaier , Matthias Uhl

Artificial Intelligence (AI) has made impressive progress in recent years and represents a key technology that has a crucial impact on the economy and society. However, it is clear that AI and business models based on it can only reach…

Providing well-calibrated AI confidence can help promote users' appropriate trust in and reliance on AI, which are essential for AI-assisted decision-making. However, calibrating AI confidence -- providing confidence score that accurately…

Artificial Intelligence · Computer Science 2025-09-30 Jingshu Li , Yitian Yang , Renwen Zhang , Q. Vera Liao , Tianqi Song , Zhengtao Xu , Yi-chieh Lee

Without trust, patients may hesitate to engage with AI systems, significantly limiting the technology's potential in mental healthcare. This paper focuses specifically on the trust that mental health patients, as direct users, must have in…

Computers and Society · Computer Science 2024-10-15 Tita Alissa Bach , Niko Mannikko

Over a billion users globally interact with AI systems engineered to mimic human traits. This development raises concerns that anthropomorphism, the attribution of human characteristics to AI, may foster over-reliance and misplaced trust.…

Artificial Intelligence · Computer Science 2026-02-24 Robin Schimmelpfennig , Mark Díaz , Vinodkumar Prabhakaran , Aida Davani

In many contexts, lying -- the use of verbal falsehoods to deceive -- is harmful. While lying has traditionally been a human affair, AI systems that make sophisticated verbal statements are becoming increasingly prevalent. This raises the…

Computers and Society · Computer Science 2021-10-14 Owain Evans , Owen Cotton-Barratt , Lukas Finnveden , Adam Bales , Avital Balwit , Peter Wills , Luca Righetti , William Saunders

Dominant approaches, e.g. the EU's "Trustworthy AI framework", treat trust as a property that can be designed for, evaluated, and governed according to normative and technical criteria. They do not address how trust is subjectively…

Computers and Society · Computer Science 2026-02-02 Lameck Mbangula Amugongo , Tutaleni Asino , Nicola J Bidwell

The integration of Autonomous Weapon Systems (AWS) into military operations presents both significant opportunities and challenges. This paper explores the multifaceted nature of trust in AWS, emphasising the necessity of establishing…

Computers and Society · Computer Science 2024-10-22 Kasper Cools , Clara Maathuis

The increasing prevalence of Artificial Intelligence (AI) in safety-critical contexts such as air-traffic control leads to systems that are practical and efficient, and to some extent explainable to humans to be trusted and accepted. The…

Computers and Society · Computer Science 2023-06-28 Sabine Theis , Sophie Jentzsch , Fotini Deligiannaki , Charles Berro , Arne Peter Raulf , Carmen Bruder

Artificial intelligence (AI) based learning assistants and chatbots are increasingly integrated into higher education. While these tools are often evaluated in terms of technical performance, their successful and ethical use also depends on…

Human-Computer Interaction · Computer Science 2025-12-22 Ezgi Dağtekin , Ercan Erkalkan

Studies show that interactions with an AI system fosters trust in human users towards AI. An often overlooked element of such interaction dynamics is the (sense of) urgency when the human user is prompted by an AI agent, e.g., for advice or…

Artificial Intelligence · Computer Science 2026-04-10 Baran Shajari , Xiaoran Liu , Kyanna Dagenais , Istvan David

With the widespread proliferation of AI systems, trust in AI is an important and timely topic to navigate. Researchers so far have largely employed a myopic view of this relationship. In particular, a limited number of relevant trustors…

Human-Computer Interaction · Computer Science 2024-05-28 Agathe Balayn , Mireia Yurrita , Fanny Rancourt , Fabio Casati , Ujwal Gadiraju

In AI-assisted decision-making, it is critical for human decision-makers to know when to trust AI and when to trust themselves. However, prior studies calibrated human trust only based on AI confidence indicating AI's correctness likelihood…

Human-Computer Interaction · Computer Science 2023-01-18 Shuai Ma , Ying Lei , Xinru Wang , Chengbo Zheng , Chuhan Shi , Ming Yin , Xiaojuan Ma

Companies, organizations, and governments across the world are eager to employ so-called 'AI' (artificial intelligence) technology in a broad range of different products and systems. The promise of this cause c\'el\`ebre is that the…

Human-Computer Interaction · Computer Science 2024-03-12 Nanna Inie

The EU Artificial Intelligence (AI) Act directs businesses to assess their AI systems to ensure they are developed in a way that is human-centered and trustworthy. The rapid adoption of AI in the industry has outpaced ethical evaluation…

Computers and Society · Computer Science 2025-09-30 Louise McCormack , Diletta Huyskes , Dave Lewis , Malika Bendechache

Large-scale AI models such as GPT-4 have accelerated the deployment of artificial intelligence across critical domains including law, healthcare, and finance, raising urgent questions about trust and transparency. This study investigates…

Artificial Intelligence · Computer Science 2025-10-20 Allen Daniel Sunny

As robots find their way into more and more aspects of everyday life, questions around trust are becoming increasingly important. What does it mean to trust a robot? And how should we think about trust in relationships that involve both…

This study explores the integration of contextual explanations into AI-powered loan decision systems to enhance trust and usability. While traditional AI systems rely heavily on algorithmic transparency and technical accuracy, they often…

Human-Computer Interaction · Computer Science 2025-10-07 Allen Daniel Sunny

This study explores whether labeling AI as "trustworthy" or "reliable" influences user perceptions and acceptance of automotive AI technologies. Using a one-way between-subjects design, the research involved 478 online participants who were…

Human-Computer Interaction · Computer Science 2025-07-15 John Dorsch , Ophelia Deroy

AI systems are increasingly tasked to complete responsibilities with decreasing oversight. This delegation requires users to accept certain risks, typically mitigated by perceived or actual alignment of values between humans and AI, leading…

Computers and Society · Computer Science 2025-01-29 Jennifer Chien , David Danks
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