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Related papers: The Importance of Distrust in AI

200 papers

Trust is a key motivation in developing explainable artificial intelligence (XAI). However, researchers attempting to measure trust in AI face numerous challenges, such as different trust conceptualizations, simplified experimental tasks…

Human-Computer Interaction · Computer Science 2023-03-30 Nicolas Scharowski , Sebastian A. C. Perrig

The era of pervasive computing has resulted in countless devices that continuously monitor users and their environment, generating an abundance of user behavioural data. Such data may support improving the quality of service, but may also…

Computers and Society · Computer Science 2020-02-14 Abhishek Kumar , Tristan Braud , Sasu Tarkoma , Pan Hui

In the past few decades, artificial intelligence (AI) technology has experienced swift developments, changing everyone's daily life and profoundly altering the course of human society. The intention of developing AI is to benefit humans, by…

Artificial Intelligence · Computer Science 2021-08-20 Haochen Liu , Yiqi Wang , Wenqi Fan , Xiaorui Liu , Yaxin Li , Shaili Jain , Yunhao Liu , Anil K. Jain , Jiliang Tang

How much are we to trust a decision made by an AI algorithm? Trusting an algorithm without cause may lead to abuse, and mistrusting it may similarly lead to disuse. Trust in an AI is only desirable if it is warranted; thus, calibrating…

Human-Computer Interaction · Computer Science 2023-03-27 Neil Natarajan , Reuben Binns , Jun Zhao , Nigel Shadbolt

This paper addresses the critical challenge of building consumer trust in AI-powered customer engagement by emphasising the necessity for transparency and accountability. Despite the potential of AI to revolutionise business operations and…

Computers and Society · Computer Science 2024-10-04 Tara DeZao

The widespread utilization of AI systems has drawn attention to the potential impacts of such systems on society. Of particular concern are the consequences that prediction errors may have on real-world scenarios, and the trust humanity…

Computers and Society · Computer Science 2021-06-22 Mary Roszel , Robert Norvill , Jean Hilger , Radu State

The need for AI systems to provide explanations for their behaviour is now widely recognised as key to their adoption. In this paper, we examine the problem of trustworthy AI and explore what delivering this means in practice, with a focus…

Artificial Intelligence · Computer Science 2022-11-30 Rob Procter , Peter Tolmie , Mark Rouncefield

The problem of human trust in artificial intelligence is one of the most fundamental problems in applied machine learning. Our processes for evaluating AI trustworthiness have substantial ramifications for ML's impact on science, health,…

Machine Learning · Computer Science 2022-02-14 Max W. Shen

It is curious that AI increasingly outperforms human decision makers, yet much of the public distrusts AI to make decisions affecting their lives. In this paper we explore a novel theory that may explain one reason for this. We propose that…

Computers and Society · Computer Science 2022-08-03 Bran Knowles , Jason D'Cruz , John T. Richards , Kush R. Varshney

Trust biases how users rely on AI recommendations in AI-assisted decision-making tasks, with low and high levels of trust resulting in increased under- and over-reliance, respectively. We propose that AI assistants should adapt their…

Human-Computer Interaction · Computer Science 2026-01-27 Tejas Srinivasan , Jesse Thomason

As AI chatbots become integrated in education, students are turning to these systems for guidance, feedback, and information. However, the anthropomorphic characteristics of these chatbots create ambiguity over whether students develop…

Computers and Society · Computer Science 2025-12-24 Griffin Pitts , Sanaz Motamedi

Current literature and public discourse on "trust in AI" are often focused on the principles underlying trustworthy AI, with insufficient attention paid to how people develop trust. Given that AI systems differ in their level of…

Human-Computer Interaction · Computer Science 2022-05-02 Q. Vera Liao , S. Shyam Sundar

The rise of Artificial Intelligence (AI) will bring with it an ever-increasing willingness to cede decision-making to machines. But rather than just giving machines the power to make decisions that affect us, we need ways to work…

Computers and Society · Computer Science 2020-12-14 Elisa Bertino , Finale Doshi-Velez , Maria Gini , Daniel Lopresti , David Parkes

Artificial intelligence (AI) is increasingly of tremendous interest in the medical field. However, failures of medical AI could have serious consequences for both clinical outcomes and the patient experience. These consequences could erode…

Artificial Intelligence · Computer Science 2020-08-19 Thomas P. Quinn , Manisha Senadeera , Stephan Jacobs , Simon Coghlan , Vuong Le

In the current era, people and society have grown increasingly reliant on artificial intelligence (AI) technologies. AI has the potential to drive us towards a future in which all of humanity flourishes. It also comes with substantial risks…

Computers and Society · Computer Science 2021-08-24 Lu Cheng , Kush R. Varshney , Huan Liu

In recent years, Artificial Intelligence technology has excelled in various applications across all domains and fields. However, the various algorithms in neural networks make it difficult to understand the reasons behind decisions. For…

Artificial Intelligence · Computer Science 2025-05-13 Bowen Long , Enjie Liu , Renxi Qiu , Yanqing Duan

As artificial intelligence (AI) becomes embedded in healthcare, trust in medical decision-making is changing fast. Nowhere is this shift more visible than in radiology, where AI tools are increasingly embedded across the imaging workflow -…

Computers and Society · Computer Science 2025-07-30 Jan Beger

We are witnessing the emergence of an AI economy and society where AI technologies are increasingly impacting health care, business, transportation and many aspects of everyday life. Many successes have been reported where AI systems even…

Machine Learning · Computer Science 2022-12-27 D. Petkovic

As chatbots increasingly blur the boundary between automated systems and human conversation, the foundations of trust in these systems warrant closer examination. While regulatory and policy frameworks tend to define trust in normative…

Artificial Intelligence · Computer Science 2026-03-11 Aditya Gulati , Nuria Oliver

Artificial intelligence (AI) has been advancing at a fast pace and it is now poised for deployment in a wide range of applications, such as autonomous systems, medical diagnosis and natural language processing. Early adoption of AI…

Machine Learning · Computer Science 2023-09-21 Marta Kwiatkowska , Xiyue Zhang