Related papers: PSentScore: Evaluating Sentiment Polarity in Dialo…
In this paper, we describe a set of metrics for the evaluation of different dialogue management strategies in an implemented real-time spoken language system. The set of metrics we propose offers useful insights in evaluating how particular…
There are not enough established benchmarks for the task fo speech summarization. Creating new benchmarks demands human annotation, as LLMs could embed systemic errors and bias into datasets. We test ten annotation workflows varying input…
Sentence extraction based summarization methods has some limitations as it doesn't go into the semantics of the document. Also, it lacks the capability of sentence generation which is intuitive to humans. Here we present a novel method to…
Online discourse is often perceived as polarized and unproductive. While some conversational discourse parsing frameworks are available, they do not naturally lend themselves to the analysis of contentious and polarizing discussions.…
Sentiment analysis is a well-known natural language processing task that involves identifying the emotional tone or polarity of a given piece of text. With the growth of social media and other online platforms, sentiment analysis has become…
Accurate automatic evaluation metrics for open-domain dialogs are in high demand. Existing model-based metrics for system response evaluation are trained on human annotated data, which is cumbersome to collect. In this work, we propose to…
An important problem of the sequence-to-sequence neural models widely used in abstractive summarization is exposure bias. To alleviate this problem, re-ranking systems have been applied in recent years. Despite some performance…
Summarization evaluation remains an open research problem: current metrics such as ROUGE are known to be limited and to correlate poorly with human judgments. To alleviate this issue, recent work has proposed evaluation metrics which rely…
In sentiment analysis, the polarities of the opinions expressed on an object/feature are determined to assess the sentiment of a sentence or document whether it is positive/negative/neutral. Naturally, the object/feature is a noun…
Text summarization is the process of condensing a piece of text to fewer sentences, while still preserving its content. Chat transcript, in this context, is a textual copy of a digital or online conversation between a customer (caller) and…
We present a neural framework for opinion summarization from online product reviews which is knowledge-lean and only requires light supervision (e.g., in the form of product domain labels and user-provided ratings). Our method combines two…
We investigate evaluation metrics for dialogue response generation systems where supervised labels, such as task completion, are not available. Recent works in response generation have adopted metrics from machine translation to compare a…
Social interactions in general are multifaceted and there exists a wide set of factors and events that influence them. In this paper, we quantify social interactions with a holistic viewpoint on individual experiences, particularly focusing…
As more than 70$\%$ of reviews in the existing opinion summary data set are positive, current opinion summarization approaches are reluctant to generate negative summaries given the input of negative texts. To address such sentiment bias, a…
Coherence of text is an important attribute to be measured for both manually and automatically generated discourse; but well-defined quantitative metrics for it are still elusive. In this paper, we present a metric for scoring topical…
When summarizing a collection of views, arguments or opinions on some topic, it is often desirable not only to extract the most salient points, but also to quantify their prevalence. Work on multi-document summarization has traditionally…
Do LLMs talk like us? This question intrigues a multitude of scholar and it is relevant in many fields, from education to academia. This work presents an interpretable statistical feature for distinguishing human written and LLMs generated…
Current metrics for evaluating factuality for abstractive document summarization have achieved high correlations with human judgment, but they do not account for the vision modality and thus are not adequate for vision-and-language…
Speech Emotion Recognition (SER) is essential for improving human-computer interaction, yet its accuracy remains constrained by the complexity of emotional nuances in speech. In this study, we distinguish between descriptive semantics,…
Previous researchers have considered sentiment analysis as a document classification task, in which input documents are classified into predefined sentiment classes. Although there are sentences in a document that support important…