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Opinion summarization sets itself apart from other types of summarization tasks due to its distinctive focus on aspects and sentiments. Although certain automated evaluation methods like ROUGE have gained popularity, we have found them to…
The quality of a conversation goes beyond the individual quality of each reply, and instead emerges from how these combine into interactional dynamics that give the conversation its distinctive overall "shape". However, there is no robust…
A massive amount of reviews are generated daily from various platforms. It is impossible for people to read through tons of reviews and to obtain useful information. Automatic summarizing customer reviews thus is important for identifying…
Characterizing relationships between people is fundamental for the understanding of narratives. In this work, we address the problem of inferring the polarity of relationships between people in narrative summaries. We formulate the problem…
Text summarization is one of the most challenging and interesting problems in NLP. Although much attention has been paid to summarizing structured text like news reports or encyclopedia articles, summarizing conversations---an essential…
When faced with a large number of product reviews, it is not clear that a human can remember all of them and weight opinions representatively to write a good reference summary. We propose an automatic metric to test the prevalence of the…
Disentangling conversations mixed together in a single stream of messages is a difficult task, made harder by the lack of large manually annotated datasets. We created a new dataset of 77,563 messages manually annotated with reply-structure…
Despite significant progress has been achieved in text summarization, factual inconsistency in generated summaries still severely limits its practical applications. Among the key factors to ensure factual consistency, a reliable automatic…
Detecting factual inconsistency for long document summarization remains challenging, given the complex structure of the source article and long summary length. In this work, we study factual inconsistency errors and connect them with a line…
Evaluating the quality of a dialogue interaction between two agents is a difficult task, especially in open-domain chit-chat style dialogue. There have been recent efforts to develop automatic dialogue evaluation metrics, but most of them…
In recent times, extracting valuable information from large text is making significant progress. Especially in the current era of social media, people expect quick bites of information. Automatic text summarization seeks to tackle this by…
Throughout a conversation, the way participants interact with each other is in constant flux: their tones may change, they may resort to different strategies to convey their points, or they might alter their interaction patterns. An…
A reliable and comprehensive evaluation metric that aligns with manual preference assessments is crucial for conversational head video synthesis methods development. Existing quantitative evaluations often fail to capture the full…
Automatic evaluation metrics have been facilitating the rapid development of automatic summarization methods by providing instant and fair assessments of the quality of summaries. Most metrics have been developed for the general domain,…
Evaluating text summarization is a challenging problem, and existing evaluation metrics are far from satisfactory. In this study, we explored ChatGPT's ability to perform human-like summarization evaluation using four human evaluation…
Sentiment analysis has evolved over past few decades, most of the work in it revolved around textual sentiment analysis with text mining techniques. But audio sentiment analysis is still in a nascent stage in the research community. In this…
News articles are more than collections of facts; they reflect journalists' framing, shaping how events are presented to the audience. One key aspect of framing is the choice to write in (or quote verbatim) morally charged language as…
Dialogue summarization comes with its own peculiar challenges as opposed to news or scientific articles summarization. In this work, we explore four different challenges of the task: handling and differentiating parts of the dialogue…
Effective summarisation evaluation metrics enable researchers and practitioners to compare different summarisation systems efficiently. Estimating the effectiveness of an automatic evaluation metric, termed meta-evaluation, is a critically…
In this work, we evaluate various existing dialogue relevance metrics, find strong dependency on the dataset, often with poor correlation with human scores of relevance, and propose modifications to reduce data requirements and domain…